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    It's Just Lunch

It's Just Lunch

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Trustpilot
3.3 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

It's Just Lunch has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 79.6%
Positive
74
Neutral
7
Negative
12
View ratings trends
11
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How would you rate It's Just Lunch?
Business's Favorite Review

“IJL is a great site”

James B.
3/29/21

I realize there have been a lot of negative reviews. I had 180 degree different experience the other reviews on this site. My matchmaker Amy J has been fantastic. The one thing you have to do a client is communicate what you in a match and work hand and hand with your matchmaker for success. I would seriously consider giving IJL a chance.

Date of experience: 3/9/21
See full review
Top Positive Review

“Over 60 and Getting Out There.”

Katrina S.
12/10/24

Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.

Date of experience: 11/30/24
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Reviews (312)

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customer service (12)
Thumbnail of user akk29
Massachusetts
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

My matchmaker, Eugene, has been excellent. He has been able to find women for me who have the qualities I seek. The dates I've been on have been pleasant experiences. The only complaint I have is that it is sometimes difficult to get in touch with my matchmaker for updates on him finding potential matches.

Date of experience: June 26, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate the open and honest feedback and will share this with team. Thank you for your patronage.

Thumbnail of user michaelh7161
Texas
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

My advisor listened to my interests/preferences and found several interesting companions for me to meet with. I have had several successful dates that led to follow on or second dates. IJL seems to pay attention and refine their matches as they get more familiar with you.

Date of experience: June 30, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for taking the time to share your experience, we are happy to hear you are enjoying the dating process.

Thumbnail of user casiec8
Florida
1 review
0 helpful votes
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June 7th, 2023

I never write reviews on anything but this company really pisses me off, Worst thing i ever signed up for. I signed up last summer, said age group i was interested in, someone fit and good looking was big to me, Iv been sent guys way older then what i said i wanted, old / bald / fat / outta shape, u name it, and as i been saying no shot to those awful dates i didn't know when i signed up those count, i payed 5k and have yet to go on one single date through this company. The couple i said yes too i was told there unavailable once they were sent to me and i said yes. I don't even know if those count on your pics. Such a scam this site is, save your money trust me.
After a few months i seen asap it was a scam asked for a refund, o then and hadn't yet been on a date, i was told I'm past the refund time frame. So what's been done with my 5k?

Tip for consumers:
Worst site / experience ever

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: May 8, 2023

Thumbnail of user janetf1247
California
1 review
0 helpful votes
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October 26th, 2023
Verified purchase

Elisabeth was excellent on the front end of It's Just Lunch. Genie is my matchmaker and was ill for a couple of days so the handoff was done by another lady. Genie has picked up quickly, is very friendly and doing a good job for me.

Date of experience: October 26, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear you are enjoying the process with the IJL Team, we are all here to support you on your dating journey and ensure you have fun first dates!

Thumbnail of user jonathanj543
Virginia
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

I like It didn't take as long as my matchmakers that were chosen for me like my first time. I was about to lose hope and give up. I won't have a second chance to review a potential match to review & go on a date meanwhile now there is hope and glad there is a third matchmaker to find a potential match to review & didn't take as long as the first two. She can work the tweaks; things to work on my second date.

Date of experience: July 25, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Jonathan!

Thumbnail of user tm785
Massachusetts
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

I was introduced to my friendly matchmaker Ashanti, who immediately knocked it out of the park on my First Lady IJL date. And….I have since been on a second casual date with this sweat and beautiful woman. Ashanti has been a good listener, and always shares good advice and positivity during my discussions.

Date of experience: September 30, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love to hear this feedback and are so happy your date went well and you saw her again. Keep the positive feedback coming!

Thumbnail of user annk844
California
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Thank you Genie for listening to my criterion. I really appreciate the prompt attention to my calls and questions. I also appreciate that IJL verifies the matches. There is so much fraud online. But not with IJL. Good matches. Great job Genie!

Date of experience: October 30, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Ann! Appreciate the feedback on the process and your matchmaker! Thank you for your continued partnership in Dating.

Thumbnail of user brigittem67
North Carolina
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Anita has been very compassionate and patient. I was transferred to her in the mist of chaos due to the cancer battle of my ex husband, my children's father.! I resumed my dating availability and wanted to be transferred to Ventura California. I did not realize it was a process, and she was patient and explaining that. I am so glad she did not transfer me. Now, that my life is back to normal, I am ready to date and she is ready to introduced me to potential love matches in the Atlanta area.

Date of experience: July 24, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear your dates are going well and that things have turned a corner in your personal life. Thank you for your continued partnership in dating!

Thumbnail of user robertb5221
Luxembourg
1 review
2 helpful votes
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August 17th, 2021

You can buy you a prostitute but you can't buy a wife. What's the point of paying $4000 for a prostitute? It's insane!
If you want a true lady, I have 2 news for you: 1. You'll have to find her yourself, court her and win her heart. 2. It will be a lot cheaper and easier.
I don't claim to be a leading expert on dating sites, but I've had a vast experience and I am very familiar with most of popular dating platforms. Eventually I got married to the most beautiful Ukrainian woman and she made me the happiest man on Earth.
So a word of advice: don't fall for this trap of paying and getting a mail-order bride. It just won't work. ItsJustLunch owners are just trying to manipulate on your wish to make things easy and to have them guaranteed.
But it's just a money-vacuum with 90% of fake profiles and 10% of completely undesirable women.

Date of experience: August 17, 2021

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Hi David, please note, IJL is not a dating site nor do we provide prostitutes' to members. Your review is completely outlandish, unwarranted as we don't believe you truly understand our business and what we do nor are you an active or paying client of IJL. We are a personalized matchmaking service that is by invitation only. We have been in business successfully for 30 years and continue to make sparks fly by arranging in person lunch dates or drinks after work for our clients. We truly wish you the best on your dating journey.

Thumbnail of user ijlclientc
Canada
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Working together with Marina has been a pleasure. She takes the time to get to know me and also gets to know the men she is recommending. Marina is also a good listener and I trust her to place my interests, hobbies and preferences at the forefront when considering a potential introduction.

Date of experience: April 6, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate the great feedback about the matchmaking team. We look forward to your next fun first date!

Thumbnail of user andrac
Virginia
1 review
8 helpful votes
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January 12th, 2010

It has been a complete waste of money and time. It so expensive! If you sign up for a long-term membership remember they only have to set you up on 5 dates. They will sell you a great picture of what they will do for you and then you could be like me forced to meet up with a date that you would rather run and hide from. Oh ya! There are some weird and very unattractive people out there and if you sign up with It's Just Lunch you could be exposed to having a date with them!

Date of experience: January 12, 2010

Thumbnail of user barbarac1430
Virginia
1 review
4 helpful votes
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November 21st, 2020

Be super careful on timing. They take your money then disappear 3 days. Then they take your info get you hyped up and disappear again! Even when they are totally inappropriate they still tell you. You just need to date on our site! Just be cautious cause once they sign you on. Even if you're reluctant you're done!

Date of experience: November 21, 2020

Thumbnail of user reginab404
Texas
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

Elliot has been wonderful to work with and I would highly recommend him to a friend. He has made my experience personal and comfortable and I trust him with my feedback. He is a great person to work with and I look forward to continuing working together in the future.

Date of experience: October 26, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for the review on your matchmaker and the process. We look forward to your next date!

Thumbnail of user alionap
Washington
1 review
3 helpful votes
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March 10th, 2022

This site is a straight up Joke. I paid 2500$ And only had 4 dates, they don't follow their own rules. They steal your Money. She had the nerve to call me and say I have to pay another 2500$. I said where is the rest of my dates when we agreed I have 12. They are liers. They know how to talk to you and once you pay they disappear. They also gave me dates that I didn't even agree to have. Joke JOKE JOKE JOKE. Don't do it. I will not pay one cent. For This website

Tip for consumers:
I wish I read all the reviews before I ever signed up for this

Service
Value
Quality

Date of experience: March 10, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Aliona, IJL Did not steal your money, we are sorry you feel this way. Your membership expired due to the fact you exceeded your available hold time in you membership agreement. You were placed on notice on August 23,2021 that you had 180 days of hold time remaining and that if that hold time was exceeded it would expire. We hope to have the opportunity to work with you again in the future. Best, IJL

Thumbnail of user zg28
Pennsylvania
1 review
1 helpful vote
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May 11th, 2023

I have been a member since November 2022. Not one date. I have asked for my money back, however, they continue to state they can service me. I have no confidence or trust in this company.
I would like a refund. I don't believe in them or there ability.
This has been a complete and total nightmare for me.
I just a partial refund so I can go on my way. I am tired of empty promises from this company.
Unhappy and dateless with no refund.

Date of experience: April 11, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy we were able to connect and address your concerns. We look forward to your date on Thursday with Lee!

Thumbnail of user josephd1964
Texas
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

My experience with IJL has been great! My goal is to find someone with similar interests who is looking for a committed relationship. I have discovered this is the best way to meet people because I know IJL has taken care of vetting the other person and also takes care to discuss potential matches, in detail, to assure a higher probability of a good fit.
I am a busy professional so I appreciate the fact that my representative at IJL does the hard work to facilitate meeting the right person for me.

Date of experience: August 19, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Joseph! We are absolutely here to take the stress out of the dating process so you can show up and have a good time! We look forward to your next date!

Thumbnail of user maried1161
Washington
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Marina is friendly and she listens to her customers. She does her very best to find her customers to right partners. I am very pleased with her service. Thus far, she is the best match maker among the others that I had before her, so thank you.

Date of experience: July 26, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your journey with Marina as your matchmaker has been outstanding.

Marina is truly dedicated to her work, and her commitment to understanding and listening to her customers' needs shines through in every interaction. We are delighted to know that she has been successful in finding the right partners for you.

Thumbnail of user peters3037
New Jersey
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

I have had an excellent experience with IJL. I find this to be a very simple but effective way to set up a "meet-up" or "date" with a someone. The communication between myself and my contact at IJL is wonderful and extremely convenient as they handle all the details. I very much appreciate the opportunity to work with IJL.

Date of experience: September 1, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for taking the time to share your experience, we are elated to hear you are enjoying the process and we look forward to your next fun first date.

Thumbnail of user leahb464
New York
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

Just had my first date with a match sent to me by Jaiye. I had a pleasant experience and had a lot in common with my match. I am excited about what the future may hold and look forward to other positive experiences with my match and any future matches Jaiye might send my way. I definitely feel like things are off to a good start!

Date of experience: October 9, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are overjoyed to hear this feedback, and thank you for taking the time to share! We are hard at work on your next date.

Thumbnail of user mariam1607
Florida
1 review
7 helpful votes
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October 10th, 2020

I joined IJL after a heart breaking break up because they offered the hope I so desperately needed that there might be somebody out there for me. I'm not one for going out much, so I thought it was perfect. The sales person raved about how "we've got LOTS of guys who meet that description" based on how I described myself and what I'm looking for. Every single match was worse than the last. Nice people, but they met none of my criteria - the most important one being no kids. IJL completely ignored what I said I was looking for and matched me with guys where we had next to nothing in common, and weren't at all what each other was looking for. It was an extreme disappointment and insult to injury to the tune of $2K. I just received my settlement check from the class action lawsuit they're in, but unfortunately they're still open for business. You'll have better luck finding someone under a proverbial rock.

Date of experience: October 10, 2020

Thumbnail of user kathleenn934
Delaware
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

I recently joined IJL last month and the experience so far has been easy & seem less. Jaiye has throughly walked me thru the process and discussed expectations. He took the time to get to know me and my preferences. We are off to a great start and I appreciate his positivity & enthusiasm.

Date of experience: October 9, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Welcome to the IJL Family and we are elated to hear you have enjoyed your experience thus far. We look forward to our continued partnership in dating!

Thumbnail of user hollyh609
Texas
1 review
0 helpful votes
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June 22nd, 2022

If I had the option of choosing a '0' as a rating I would have done so. This business is a complete SCAM! It has been 9 months since my investment of $3000. 00. I have had two dates, one with a man that was polar opposite of what I am looking for and a second with a man that was a bit closer to my expectations but still not a good fit. My matchmaker has set up additional dates but has canceled them prior to the first date. I was assured prior to signing up that IJL that they had a robust database of men that fit my profile requirements. I have expressed my concerns about IJL not living up to their agreement. Additionally, due to their very poor service I have requested a refund. To date, I have not received a response. This has been a very frustrating experience. Such a waste of money!

Tip for consumers:
I have requested a refund and have yet to get a response. Again, I would rate all three categories (Service, Value and Quality) a '0' if given the option!

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: June 22, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Hi Holly! We are sorry to hear you are not enjoying your experience as this is not the norm with IJL. What market are you dating in so we can address your concerns?

Thumbnail of user reneeh626
Ohio
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

My experience with IJL has been positive so far. My professional matchmaker, Anita was great at matching my preferences for my first date. I appreciate the IJL process that includes feedback following each date which gave me the opportunity to share my preferences for future dates. The venue and timing of the date were just right. I look forward to the next date.

Date of experience: June 23, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are elated to hear you are enjoying your dating journey and working with your matchmaker. We are hard at work on your next date, talk soon!

Thumbnail of user kathyk1185
Florida
1 review
0 helpful votes
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January 11th, 2024

I had a horrible experience when I had pictures sent of the people they wanted to fixing up with. Apparently, if I didn't want to meet them that was considered a date I met two people actually three one didn't show up and I was told that I had 14 dates and my membership expired.M

I had one girl literally badging me to meet somebody that I had to stably said I did not want to meet anybody they have not been married before at this point in my life and this girl argued with me and argued with me to meet him and I was adamant about not meeting someone that had not been married before at this point in my life
Seriously don't waste your money. I never got all the dates I was promised they couldn't even fix me up with peoples. They promised me 12 dates in a year and I think the first year they maybe I'm met two people and I never was able to meet anybody again and when I finally did meet somebody last year, the person never showed up.
So don't waste your money

Tip for consumers:
Horrible experience

* It's Just Lunch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: December 18, 2023

Thumbnail of user 31429dane
Minnesota
1 review
0 helpful votes
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October 7th, 2023

High pressure sales call. IJL contacted me. Started at a price of 10,000.00 dropped to 2,000.00 for 3 mths. When I said I wasn't interested they said " we have a guy we know you are going to love." they told me they had a match that spoke spanish and played multiple instruments. The match did not speak Spanish or play multiple instruments. They knew from a previous use of IJL that would perk my interest. I will never use them again. Impossible to get refund when they lied about the client.

Tip for consumers:
Be careful they really are more of a dating service. Not a matchmaker service.

Service
Value
Quality

Date of experience: September 7, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Paulette, thank you for your comments, however, you are currently dating with an independently owned and operated location of IJL. We have passed your comments and review along to them for follow up. Thank you.

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From the business

The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.

Company Representative

Thumbnail of user jeaneenb
Julie L.
Typically responds within 5 days

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