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    It's Just Lunch

It's Just Lunch

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Trustpilot
3.3 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

It's Just Lunch has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention second date, good experience, and right person. It's Just Lunch ranks 12th among Dating sites.

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 79.6%
Positive
74
Neutral
7
Negative
12
View ratings trends
11
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How would you rate It's Just Lunch?
Business's Favorite Review

“IJL is a great site”

James B.
3/29/21

I realize there have been a lot of negative reviews. I had 180 degree different experience the other reviews on this site. My matchmaker Amy J has been fantastic. The one thing you have to do a client is communicate what you in a match and work hand and hand with your matchmaker for success. I would seriously consider giving IJL a chance.

Date of experience: 3/9/21
See full review
Top Positive Review

“Over 60 and Getting Out There.”

Katrina S.
12/10/24

Jaiye has been an affable, helpful person on this journey. I have enjoyed meeting new people and a feeling of safety. It's not easy making a love connection, but I look forward to my next date and the possibilities that it may hold.

Date of experience: 11/30/24
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Reviews (312)

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customer service (12)
Thumbnail of user jeffk742
Texas
1 review
1 helpful vote
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April 28th, 2021

My overall experience with IJL has been great. Working with my coordinator Debbie has been positive and has taken a lot of the guess work and rejection out of the process that one encounters relying on internet based match making services.

Date of experience: April 28, 2021

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks for the great feedback Jeff! Debbie and the entire IJL team enjoy working with you and we thank you for being an IJL client! Happy Dating!

Thumbnail of user annas2123
Ohio
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

IJL does the hard work for you! They find you a match and set up the when/where you meet. The rest is up to you! It's basically a blind date, except you've seen a picture and know a little about each other. If you want to see them again you exchange contact info. If not, you part ways. It feels so much safer this way! IJL verifies everyone so you know you aren't getting cat-phished. My matchmaker Anita W really takes the time to speak with her clients to learn as much about them so as to better match them. I've enjoyed the dates she's set up for me.

Date of experience: September 5, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We love this feedback, thank you! We are here with you every step of your dating journey and are hard at work on your next date. Talk soon!

Thumbnail of user hanks74
Ohio
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

3 of the 4 women I was introduced to were only fulfulling their obligations to go out since they couldn't get their money back from IJL. They seemed nice, but did not want to be there. Lot of emotional history and would say yes to a second date and then no. I did find someone that I'm going out with multiple times and seems very nice.

Date of experience: November 28, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are happy to hear you had success and are seeing one of your dates again!

Thumbnail of user ritam694
Georgia
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

My experience with IJL has been good. Anita is my matchmaker and she is very detailed and makes sure she has a good match for me. I trust her and know that she has my best interest at heart. Her directions are clear about where to go and what to do regarding the date. She follows up after the date and she genuinely cares. I enjoy working with her!

Date of experience: July 27, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for sharing your positive experience with us! We're thrilled to hear that your journey with IJL has been a good one, and Anita, your matchmaker, has made it a special and enjoyable process.
Anita takes pride in her work, and her attention to detail and dedication to finding the right matches for her clients shines through in your words. Trust is essential in the matchmaking process, and we're glad to know that you have complete confidence in her abilities and feel that she has your best interests at heart.
Thank you for entrusting us with your matchmaking journey. We look forward to continuing to assist you and providing you with more enjoyable experiences and wonderful matches in the future!

Thumbnail of user robertf3634
Georgia
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

I've been with IJL for app 3 months, so far it's been great. My matchmaker { Eyrina} has been great setting me up with wonderful dates. More than I could handle which was not a bad thing.
I haven't been disappointed in any of the dates I've been on.
Great service

Date of experience: August 15, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear this, thank you for sharing your experience!

Thumbnail of user luesah
Washington
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

I've only had the first two dates of 12 with IJL, and this process has been so useful to me already! I've learned a lot about what I'm looking for, about what's important to me. I've learned about how I want to interact with dates. These learnings require practice and exploration, on dates with the right kinds of people. That's where IJL comes in.

Date of experience: August 21, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are happy to hear you are enjoying your experience and appreciate the time you took to provide your review. Your feedback helps the team fine tune the process and apply this feedback to your next fun first date!

Thumbnail of user kristinm597
Ohio
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Tricia R was my executive matchmaker, and I think that she did a great job listening to what I was looking for and finding a great potential match for me. She has really good energy and was very excited to find the right person for me. Mike and I had a great time on our first date - we made a great connection and had a lot in common. We have been texting/talking since, and are looking forward to date #2! Overall, I feel I have met some great people through IJL, and appreciate being introduced to people I would not have met on my own.

Date of experience: April 6, 2023

Thumbnail of user mjm101055
Florida
1 review
0 helpful votes
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September 13th, 2023

Sales people convinced me about the quality and professionalism of their service. It wasn't the case or even close, the dates they sent me on were with women with nothing in common with me.
IJL is a complete waste of money and more importantly time.

Tip for consumers:
If they were a responsible business they would refund a % based on results.
They deserve a 0 rating, I feel taken advantage of.

Service
Value
Quality

Date of experience: August 14, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Mitch- we appreciate your feedback and are sorry to hear you have not enjoyed your experience. Your dating experience was with our Denver IJL location, which is an independently owned and operated office. We have shared your concerns with them directly for follow up. Thank you!

Thumbnail of user michaels10169
Nevada
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

My Executive Match Maker (Elliot) did an amazing job. He truly analyzed my likes and dislikes, and matched me with a beautiful woman who met 80-90% of my primary likes. Elliot worked closely with the both of us to schedule the first date quickly, but also gave us ample time to prepare for it. He went above and beyond to coordinate a date and time which worked for both our schedules. Neither one of us was terribly inconvenienced. My date with her was the best: great conversation and dinner lasting a little over 3hrs. Elliot followed up with me a few days after, and helped me plan the next step to having a second date with her soon. Thanks Elliot / IJL.

Date of experience: December 22, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate the feedback and are happy to hear you are enjoying your experience. Thank you!

Thumbnail of user zalimoonj
New York
1 review
0 helpful votes
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January 22nd, 2024
Verified purchase

He was nice but the vibe was a little off. I didn't like the way he dressed. He a little too old fashioned for me. And didn't talk about his personal life.

Date of experience: January 22, 2024

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for the feedback on your date, we will be sure to share this with the Matchmaking team. Thank you!

Thumbnail of user sharonm20
Illinois
3 reviews
11 helpful votes
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May 15th, 2012

I signed up with two matchmaking companies this year and the two agencies were night and day different. I'm having a very positive experience with Cupid's Coach, and not so good with It's Just Lunch. I'm here in Southern CA and the IJL matchmakers are all in Florida. They've never met me and they just seem to be throwing me together with just anyone.

Date of experience: May 15, 2012

Thumbnail of user brendah760
North Carolina
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Will D, matchmaker at IJL, handled the details of where and when to meet my dates. There was a change in one candidate's availability and Will D made the effort to reschedule my date with him. When I show up for my first date I'll know for certain that each of us will have elected to be there. This is one significant advantage of working with It's Just Lunch, as opposed to going it alone. Will D set up lunch with confidence and enthusiasm and designated a place to meet. That's a place to start.

Date of experience: August 24, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thanks Cindy! Our goal is to take all of the stress out of dating so you can enjoy the person sitting across the table from you. We look forward to your next fun first date!

Thumbnail of user chasr20
Pennsylvania
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Jayie was a gem. He took his tome and matched me up with the perfect date. It was very weird, but we everything in common right from the start and ended up in a very happy relationship within a week...unbelievable I know but true.

I would highly recommend Jaiye to all present and future IJL clients. He's professional and knows his business...THE BEST!

Date of experience: June 8, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are elated to hear this news! Keep us posted on how things progress...happy dating!

Thumbnail of user rb738
New York
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

I have been using IJL for about 3 months. It is a pleasure to work with Amber. I have been presented with three matches and been on one date. Another date is being scheduled. Benihana was a terrific spot for a date and the restaurant was expecting us.

Date of experience: November 7, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear your first date was a hit! We look forward to your next date!

Thumbnail of user nathanf400
Canada
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I appreciate the attention to detail (such that they can) that IJL spends to find the best match they can with pool of candidates they have access to. They follow up after each date so that they can further refine the process. I also like that each member that I have interacted with at IJL has lots of experience and really empathize with their clients

Date of experience: July 17, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

It's wonderful to hear that you appreciate the attention to detail we put into finding the best date for you! We are committed to refining the process after each date and continuously improving. It's great to know that the members you've interacted with at IJL have a wealth of experience and empathy towards their clients. Having experienced professionals who understand your needs and concerns can make the matchmaking journey even more fulfilling.

Thumbnail of user louo31
Texas
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I believe Bryanna may be the first matchmaker I have worked with at IJL who reviewed my profile and looked for a suitable match instead of trying to match me with people who were in many ways the opposite of what I am looking for. She listens and asks questions. I am confident that if I continue to work with her, she will get me my forever match.

Date of experience: September 8, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are happy to hear you are aligned with a Matchmaker that is a great fit for you and what you are looking for. We look forward to your next date!

Thumbnail of user garyd1411
Florida
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Overall I have been very pleased with IJL. I have been with them for several years. I am not into dating apps and this is a great way to meet professional people. They do the work for you! I have had several matchmaker's over the past, I know Eyrina is the best one I have had. She listens and understands. Some in the past and I believe are no longer there, was just checking boxes. IJL keep up the good work

Thank you

Date of experience: August 3, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for being a loyal customer and for sharing your positive experience with us. I hope your journey with IJL continues to bring you fulfilling connections and experiences.

Thumbnail of user cindyr839
New Mexico
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

After 5 months of membership, I finally got a date worth accepting. It was so good, we've decided to go on a 2nd date! IJL's restaurant venues in Albuquerque appear to be very limited and were placed at Buca di Beppo, serving family style portions of italian food. How does that work for an intimate date for two? Suggest IJL expand it's footprint.

Date of experience: April 9, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We appreciate the feedback and are happy to hear you are meeting your date again. Thanks!

Thumbnail of user stephanies3447
Connecticut
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Tricia bent over backward to make a date happen, when all the factors kind of fell through. I appreciate her so much. Especially for the fact that the date she made happen is such a great connection!

Date of experience: December 19, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for sharing this great feedback about our team going above and beyond. We look forward to your next date!

Thumbnail of user johnb12093
Massachusetts
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

I've worked with Perla at IJL for a few months now, and I find her to be very responsive and attentive to my needs. She stays "on top of" the logistics to make the members, restaurants and IJL staff stay in sync and result in quality matches.

Date of experience: November 29, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for the great feedback on your matchmaker, happy dating!

Thumbnail of user karensticka
Texas
1 review
0 helpful votes
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June 7th, 2023

Wish I would have done my homework better and saw these reviews here. Save your money. The person in sales painted a very nice picture was very responsive spent a lot of time with me but once they had my money it became a different story. I was explaining there'll be 24 matches. Later I found out it's match opportunities, so if I don't accept the match that they give me I just lost that match. The first guy was really not what I was looking for just in photo and description. The second guy was better the date was set up and he no-showed. No response from anybody at the company two days later I finally found out he had a flight change. That matchmaker was not very good at communicating in fact I didn't hear from her for 2 weeks after I was stood up. I got a new matchmaker who was better, the first date they gave me was okay but I went on it because I knew I would lose that match if I didn't and I had to trust the process. However that date also failed to show, said he was stuck in traffic. I asked for a refund and was told someone to get back in 48 hours, however it's been exactly one week and I finally spoke with someone who said a refund's not possible because they can still give me opportunities. They are escalating me to someone who might be able to help me but said they don't do refunds. Did I mention the service cost $5,000? So I'm currently disputing it with my credit card company. More pathetic than online dating ever was

Tip for consumers:
I could not share a snapshot of my credit card transaction because of privacy so I attached a copy of the email from the person I spoke with today who said refunds are not possible and is going to escalate my request but they don't do refunds as long as they can still provide a service albeit a crappy one

Service
Value
Quality

Date of experience: May 8, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Karen, we appreciate your feedback and will contact you directly to address your concerns once the dispute you filed is resolved. Thank you.

Thumbnail of user katieh627
Ohio
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

While I don't recommend It's Just Lunch at all, my experience with Elliot as a match maker has been wonderful! He is by far the best Match maker I have worked with at IJL and I have worked with quite a few. He has a nice calm, caring energy that is so needed in this line of work. I highly recommend Elliot.

Date of experience: November 3, 2022

Thumbnail of user shamilab1
Texas
1 review
8 helpful votes
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August 27th, 2020

After 3 matchmakers and 1 year, NOT A SINGLE DATE, and no follow up either.
Asked for a refund and was told "it is up to their discretion".
STAY AWAY
Need to involve an attorney.
Anyone had luck doing that?

SB

Date of experience: August 27, 2020

Thumbnail of user janets2095
New York
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

I just had my first "It's Just Lunch" date last night but it was "just dinner". I met a delightful guy with whom I had an easy conversation in a Lincoln Center area restaurant. Any nervousness I felt about "venturing out there" again was lessoned by the professionalism of my experience with "It's Just Lunch"

Date of experience: October 31, 2022

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

We are so happy to hear you enjoyed your first date! We look forward to your next fun first date!

Thumbnail of user aliciaj296
California
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Tricia has been able to match me with incredible dates, and in fact, really knocked it out of the park. I am very grateful for her talent and gift as a matchmaker.

Date of experience: July 17, 2023

Thumbnail of user jeaneenb
Julie L. – It's Just Lunch Rep

Thank you for sharing this fantastic feedback, we are happy to hear you had an incredible date!

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From the business

The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.

Company Representative

Thumbnail of user jeaneenb
Julie L.
Typically responds within 5 days

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