• ITZSupport

ITZSupport

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Overview

ITZSupport has a rating of 4.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ITZSupport most frequently mention customer service, great job, and parker wells. ITZSupport ranks 3rd among IT Services sites.

  • Service
    19
  • Value
    18
  • Shipping
    4
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate ITZSupport?
Top Positive Review

“One of the key strengths of ITZSupport is the responsiveness of their support staff.”

DELLORTO G.
2/17/24

One of the key strengths of ITZSupport is the responsiveness of their support staff. Whether you have a technical issue, a billing inquiry, or simply need assistance navigating their services, the ITZSupport team is always quick to respond and provide helpful guidance.

Top Critical Review

“SCAM - Stay away”

M M.
5/6/18

They state there is a virus and call to fix. How could they possibly know this if they didn't create it. Sad they prey on the elderly. I am recommending to post this scam to Facebook, contact the authorities and your congressman. FTC - https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

Reviews (155)

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Reviews that mention popular keywords

kevin martin (29)
Thumbnail of user nikkia27
Minnesota
1 review
5 helpful votes
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August 31st, 2017

Parker Wells was very helpful in fixing my computer very through. I will save his information and call him back in the future with any other computer issues I have. You should do the same!

Thumbnail of user rans174
Illinois
1 review
0 helpful votes
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February 18th, 2018

Other than a bad connection the people were nice and very helpful.
They solved my problem with in the same day I called.
I bought a plan.
Thanks itz support
Tech sam and kevin

Thumbnail of user roseg49
Kansas
1 review
0 helpful votes
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April 9th, 2017

They were efficient in repairing and cleaning my laptop. I had to be away from my laptop and hey were able complete the repair without me. Would recommend them to anyone for support.

Thumbnail of user faithannh
Virginia
1 review
5 helpful votes
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October 2nd, 2017

I spoke with Oliver today. He was a Great help and talked me through everything. He gets a 10 from me, Thank you for making me feel good and fixing my computer.

Thumbnail of user loisc31
New Jersey
1 review
3 helpful votes
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May 31st, 2017

I am very pleased with the service provided by Marshall Williams. He answered all of my questions and set up my computer so that I can easily access information. I am very pleased with his help.

Thumbnail of user constancej3
Minnesota
1 review
4 helpful votes
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February 18th, 2018

I felt insecure about what he told and felt rush. I found out later I still had warranty. Computer is not running any better. Not satisfied and feel lied too.

Thumbnail of user sylviam36
Texas
1 review
6 helpful votes
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October 10th, 2017

ERIC WAS VERY HELPFUL AND ALSO VERY PATIENT WITH ME THROUGHOUT THE ENTIRE PROCESS. HE MADE ME FEEL THAT HE REALLY CARED ABOUT WHAT WAS HAPPENING TO ME. ALSO WAS VERY PATIENT WITH AN OLDER PERSON WHO DID NOT KNOW THAT MUCH ABOUT THE COMPUTER.

Thumbnail of user tinal85
Nevada
1 review
4 helpful votes
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March 30th, 2017

They cleaned my computer & make it faster. They also removed virus from my device.
I will recommend other also for the services for computer. Technician max & Don fixed the issues for me

Service
Value
Thumbnail of user jokeyahd
Mississippi
1 review
0 helpful votes
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June 17th, 2018

MY REVIEW WITH PAUL WAS VERY HELPFUL. HE FOUND THINGS ON MY COMPUTER THAT I DIDN'T KNOW ANYTHING ABOUT! HE IS THE GUY THAT I WOULD CALL IF THERE IS ANYTHING ELSE THAT IS WRONG WITH MY COMPUTER. THANKS PAUL!

Thumbnail of user julieb247
Wisconsin
1 review
7 helpful votes
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October 2nd, 2017

Service was fast, friendly and complete. I had no idea how much trouble my computer was in and for how long it was in that condition. Much appreciated. Thanks!

Thumbnail of user judyd48
Arizona
1 review
1 helpful vote
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April 19th, 2017

Thank you for very excellent support I appreciate your time and helpfulness I could not have done it without you. Thank you so much for each and everything that you did..

Thumbnail of user deniset62
Ohio
1 review
3 helpful votes
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December 26th, 2017

Kevin Martin was great in handling my problem... I think he deserves a raise. He is very good at what he does... so please give him a raise he deserves it..

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferb287
Pennsylvania
1 review
1 helpful vote
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April 2nd, 2017

I had some problems with my computer, I called and was helped right away. Everyone I talked to was friendly and helpful and my computer was better than new in no time. Thanks Max!

Thumbnail of user sharona115
California
1 review
1 helpful vote
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February 5th, 2018

Technician Roman did a fantastic job ridding my computer of a Trojan that was disabling my computer! He was so efficient and patient and knowledgeable!

Thumbnail of user kareng144
Missouri
1 review
2 helpful votes
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April 1st, 2017

Lloyd was patient and helpful for me. There was a virus on my computer so he worked on my computer and solve the problem for me.
Happy with the service now.

Thumbnail of user leem102
California
1 review
3 helpful votes
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June 25th, 2017

Nicolos was extremely helpful. He found my problem immediately and helped me resolve the problem and protect my entire network from further damage. I was very happy with his service

Thumbnail of user gregr127
Alabama
1 review
0 helpful votes
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May 30th, 2018

Very helpful very frindly fixed the problem in very little time bryan woods is very nice and made for sure i understood what he was doing and telling me. I thank them for fixing my computer

Thumbnail of user susanb365
Iowa
1 review
1 helpful vote
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March 12th, 2018

Itz support Todd Paul was huge help in fixing my hacked computer.
Todd was very helpful and explained everything to me. He made sure that I understood everything that he was doing.

Thumbnail of user hemendrab
Massachusetts
1 review
1 helpful vote
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April 9th, 2017

Lloyd was very helpful and knowledgable about the problem. He solved my computer problem in time. He was professional in the way he treated the computer problem.

Thumbnail of user patricial258
Texas
1 review
0 helpful votes
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July 16th, 2018

Damon was very helpful and informative about my problem with my computer. He also told me what he was going to do step by step. And he was very knowledgable with know what to do and how to do it...

Thumbnail of user robertg618
New York
1 review
0 helpful votes
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May 27th, 2018

VERY EXPRESSIVE, CLEAR AND KNOWLEDGEABLE IN HIS PRESENTATION! Mr. Wells has a plesant personality which makes it easier for the customer and the tech to understand what is taking place in customer's computer. I dont usually find this type of temperment in other techs in past years. He made an otherwise unplesant, frustrating experience a little more eaiser to accept by his mannerisms.

Thumbnail of user karenj125
Virginia
1 review
4 helpful votes
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August 5th, 2017

Kevin Martin was Very helpful.

Great job in cleaning up my system. Would highly recommend. I can call Kevin anytime with problems.

Thumbnail of user emilyb124
Rhode Island
1 review
5 helpful votes
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March 26th, 2017

Tech max worked on my computer. I am satisfied with the service provided to me and recommend other for the same.

Service
Value
Thumbnail of user samuelt35
Texas
1 review
2 helpful votes
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May 7th, 2017

Tech max gale explained everything well & have a lots of patience with me. I am satisfied with the services

Thumbnail of user keithr121
Oklahoma
1 review
0 helpful votes
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June 13th, 2018

I learned a lot from Paul today about how easy my computer can be infected. Thank you very much Paul.

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david t.

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