• ITZSupport

ITZSupport

Write a Review

Overview

ITZSupport has a rating of 4.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ITZSupport most frequently mention customer service, great job, and parker wells. ITZSupport ranks 3rd among IT Services sites.

  • Service
    19
  • Value
    18
  • Shipping
    4
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate ITZSupport?
Top Positive Review

“One of the key strengths of ITZSupport is the responsiveness of their support staff.”

DELLORTO G.
2/17/24

One of the key strengths of ITZSupport is the responsiveness of their support staff. Whether you have a technical issue, a billing inquiry, or simply need assistance navigating their services, the ITZSupport team is always quick to respond and provide helpful guidance.

Top Critical Review

“SCAM - Stay away”

M M.
5/6/18

They state there is a virus and call to fix. How could they possibly know this if they didn't create it. Sad they prey on the elderly. I am recommending to post this scam to Facebook, contact the authorities and your congressman. FTC - https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

Reviews (155)

Rating

Timeframe

Other

Reviews that mention popular keywords

kevin martin (29)
Thumbnail of user malissad
Missouri
1 review
1 helpful vote
  • Send Message
April 3rd, 2017

I had some problems with my computer and ITZ fixed quickly and proficiently! Very friendly and experienced technicians, Klavin from finance dept was very helpful and informative.

Thumbnail of user anthonyb167
Texas
1 review
5 helpful votes
  • Send Message
July 1st, 2017

Kevin Martin was amazing! He was very patient with me, and I really appreciated that. Excellent customer service.

Thumbnail of user loris219
Pennsylvania
1 review
4 helpful votes
  • Send Message
March 30th, 2017

Services provided in professional manner at level I could understand. Technician Don & MAX GALE worked on my device and work was completed in thorough and timely manner

Thumbnail of user richardy32
New York
1 review
1 helpful vote
  • Send Message
February 15th, 2018

TECHNICIAN WAS WONDERFUL, PATIENT SAND VERY HELPFUL. I HIGHLY RECOMMEND THIS SERVICE. I NOW HAVE THE PEACE OF MIND I NEED AGAINST ANY SECURITY THREAT. MY TECHNICIAN MADE ME FEEL SAFE.

Thumbnail of user berthar12
Pennsylvania
1 review
4 helpful votes
  • Send Message
August 28th, 2017

Parker wells is very good and help in my Problem and pleasant talking to you.
Suggesting every one to fix your computer from Parker...|!

Thumbnail of user jeniferh3
Colorado
1 review
1 helpful vote
  • Send Message
April 5th, 2017

Nicholas and his team were very helpful and treated me very kindly! I would recommend them to anyone needing this kind of help!

Thumbnail of user rickym27
Kentucky
1 review
2 helpful votes
  • Send Message
March 31st, 2017

Tech Max done a good job for fixing the computer problem. Just wanted to let people know they know what they are doing.

Thumbnail of user vickies23
Michigan
1 review
4 helpful votes
  • Send Message
July 23rd, 2017

Kevin was very helpful and knowledgeable about my issue. He successfully removed the Trojan virus and we are very happy with his service.

Thumbnail of user nedab2
Illinois
1 review
2 helpful votes
  • Send Message
May 1st, 2018

KEVIN was very helpful. He answered all my questions and helped me with all the information I needed.

Thumbnail of user cassandraf13
Georgia
1 review
0 helpful votes
  • Send Message
June 20th, 2018

Very informative on all issues. Very respectful and courteous. Explained everything in depth to my understanding.

Thumbnail of user sonyak5
Texas
1 review
1 helpful vote
  • Send Message
April 13th, 2017

Hi my name is Sonya. I am giving you 5 rating. He was patience with me and to help me understand what's wrong with my device.

Thumbnail of user marlynk
Marlyn k.
North Carolina
1 review
0 helpful votes
  • Send Message
April 27th, 2018

good work
ok job review
John was polite, know all the steps to take to fix my problem. I look forward to talking to him again.

Thumbnail of user johnm1253
Arizona
1 review
3 helpful votes
  • Send Message
December 26th, 2017

Kevin martin incredible, very helpful and knowledgeable. Would recommend him to anyone! Very patient and makes you feel at ease

Thumbnail of user peterg201
Arizona
1 review
0 helpful votes
  • Send Message
February 8th, 2018

PETER MARTIN DID A SUCCESSFULL JOB ON MY SYSTEM. I AM HAPPY WITH THE SERVICES. THANK YOU!. THIS IS A FIRST TIME THE COMPUTER WAS OPTIMIZED AND IT IS WORKING ABSOLUTLY FINE

Thumbnail of user lindam388
Colorado
1 review
2 helpful votes
  • Send Message
April 17th, 2017

Max and Loyd were very nice and knowledgeable. They did a great job! We had a problem with our printer and corruption and it was completely fixed.

Thumbnail of user patm131
Washington
1 review
4 helpful votes
  • Send Message
March 29th, 2017

Especially Peter and Jake were very patient and easy going about helping me with the problems with my computer.

Thumbnail of user patriciam243
Florida
1 review
9 helpful votes
  • Send Message
December 4th, 2017

Kevin was very helpful, and his customer service is amazing! He was very patient with explaining everything to me.

Thumbnail of user bernardj10
Illinois
1 review
8 helpful votes
  • Send Message
December 17th, 2017

SHAWN WAS A VERY HELPFUL AND KNOWLEDGEABLE SERVICE PROVIDER
HE WAS PATIENTAND CONSIDERATE AT ALL TIMES. I AM NOT THE MOST TECNICHAL PERSON AND HE HELPED ME THROUGH EVERYTHING. MANY THANKS!

Thumbnail of user lorrainel24
Massachusetts
1 review
2 helpful votes
  • Send Message
March 31st, 2017

Spoke to Jake and Lloyd both were very helpful had a trojan on my computer both gentlemen were very patient with me

Service
Value
Quality
Thumbnail of user christinem144
Pennsylvania
1 review
3 helpful votes
  • Send Message
July 8th, 2017

Austin was very thorough and patient. He explained everything in terms I could understand. The problem was resolved. I am very pleased

Thumbnail of user vivianm45
Michigan
1 review
1 helpful vote
  • Send Message
July 7th, 2017

I am very pleased with the service that was performed on my computer! Kelvin is very professional, and kind and i truly appreciate his service!

Service
Thumbnail of user andrewl268
Oregon
1 review
0 helpful votes
  • Send Message
June 19th, 2018

Did a wonderful job would like to have a man like this working for me if I had a business and he was very professional and was easy to understand

Thumbnail of user justinem8
Pennsylvania
1 review
2 helpful votes
  • Send Message
January 6th, 2018

KEVIN MARTIN WAS A PLEASURE TO DEAL WITH ON THE PHONE FOR SUPPORT. KEVIN MADE MY PHONE CALL RELAXING WITH HIS ASSISTANCE.IM SO HAPPY KEVIN WAS THERE TO HELP, MY 2018 ANGEL.

Thumbnail of user richardw831
Oregon
3 reviews
4 helpful votes
  • Send Message
April 11th, 2019

I've used this in my company for 5 months and it has really run smooth. It saves time and has been a great automated solution for IT

Thumbnail of user jans142
Michigan
1 review
2 helpful votes
  • Send Message
May 5th, 2017

Great support. Johnny was very thorough. Computer was working great. Minimal time to get the virus out.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Get 24x7 Online Technical Support by ITz Support. Call Toll free no. +1-855-688-7400 for best tech support services. Ring and grab IT Technical Support services now.

Company Representative

Thumbnail of user davidt256
david t.

How do I know I can trust these reviews about ITZSupport?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ITZSupport?