• ITZSupport

ITZSupport

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Overview

ITZSupport has a rating of 4.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ITZSupport most frequently mention customer service, great job, and parker wells. ITZSupport ranks 3rd among IT Services sites.

  • Service
    19
  • Value
    18
  • Shipping
    4
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate ITZSupport?
Top Positive Review

“One of the key strengths of ITZSupport is the responsiveness of their support staff.”

DELLORTO G.
2/17/24

One of the key strengths of ITZSupport is the responsiveness of their support staff. Whether you have a technical issue, a billing inquiry, or simply need assistance navigating their services, the ITZSupport team is always quick to respond and provide helpful guidance.

Top Critical Review

“SCAM - Stay away”

M M.
5/6/18

They state there is a virus and call to fix. How could they possibly know this if they didn't create it. Sad they prey on the elderly. I am recommending to post this scam to Facebook, contact the authorities and your congressman. FTC - https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

Reviews (155)

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Reviews that mention popular keywords

kevin martin (29)
Thumbnail of user jans142
Michigan
1 review
2 helpful votes
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May 5th, 2017

Great support. Johnny was very thorough. Computer was working great. Minimal time to get the virus out.

Thumbnail of user lindat133
Washington
1 review
1 helpful vote
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April 10th, 2017

Henry and Max were very helpful and thorough in assisting me and the installation of security protections,

Thumbnail of user sues158
Florida
1 review
2 helpful votes
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July 10th, 2017

Kevin Martin was excellent and very helpful in fixing my computer! Highly recommended. Very polite and experienced!

Thumbnail of user ricardoe14
Illinois
1 review
5 helpful votes
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November 21st, 2017

Kevin Martin is really a great help - very efficient and very professional dealing with customers. Great guy!

Thumbnail of user carolm190
Illinois
1 review
1 helpful vote
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April 6th, 2017

I was treated with respect and they did what they said they would do. Nicholas 7 peter did great job.

Thumbnail of user demetrisb
Louisiana
1 review
0 helpful votes
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June 23rd, 2018

Rex was very great and gave very good service. He talk to me the whole time he was trying to resolved the issues with me.

Thumbnail of user markm777
New Hampshire
1 review
3 helpful votes
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May 19th, 2018

A very helpful technician who was sympathetic with my problem. Jacob was very helpful and answered all my questions in a timely manner.

Thumbnail of user berniceo5
Missouri
1 review
6 helpful votes
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March 29th, 2017

The technician Max was so helpful with me -- I was so upset about the problem and he was very kind and patient with all.

Thumbnail of user calc11
Texas
1 review
5 helpful votes
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November 14th, 2017

Kevin was GREAT al problems were cured and was a very good communicator the language was a little hard at times but he over looked my inabilities t under stand him all in all it was a great job done

Thumbnail of user gwendolynw11
Wisconsin
1 review
5 helpful votes
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October 3rd, 2017

Great service, great customer service in getting my computer cleaned up. Cheers for your wonderful service.

Thumbnail of user deborahs109
Rhode Island
1 review
1 helpful vote
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April 3rd, 2017

Very expert advice and service and very quick and secure. I am very pleased and will recommend this service to my friends!

Thumbnail of user carrief55
Florida
1 review
0 helpful votes
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June 23rd, 2018

Bryan was so very helpful and kind and resolved all my problems and issues.He was very polite and kind.

Thumbnail of user martinp68
Oregon
1 review
6 helpful votes
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September 9th, 2017

Kevin martin gave excellent assistance. Very persaonable. Covered all, very thorough.
Enjoyed working with him.

Service
Value
Thumbnail of user markm363
Delaware
1 review
1 helpful vote
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April 24th, 2017

Service was very well excited...
This is the first security company I have delta with that actually has my approval!

Thumbnail of user cassandran6
Georgia
1 review
1 helpful vote
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January 15th, 2018

Very thorough, did an *excellent* job explaining the situation & fixing things for mt computer. Thanks!

Thumbnail of user edithv10
Tennessee
1 review
1 helpful vote
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May 1st, 2018

Parker Wells is absolutely awesome. He took care of the major problems that I was experiencing with my laptop computer

Thumbnail of user robinm241
Texas
1 review
0 helpful votes
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July 15th, 2018

The customer support was very helping. Super nice and easily understood. I really recommend this company.

Thumbnail of user fayes24
Maryland
1 review
5 helpful votes
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March 30th, 2017

I found the service I received today excellent. Lloyd and Donnie were patient, informative and totally professional. Couldn't be better!
Thanks

Thumbnail of user desireer13
Delaware
1 review
2 helpful votes
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August 25th, 2017

The guys at ITZ Support have been wonderful. They helped me get my computer running again. I appreciate everything they have done. THANK YOU

Thumbnail of user paytona3
Tennessee
1 review
2 helpful votes
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February 8th, 2019

This company is a joke. Barely understands how to type/talk in English.

Besides that fact they played my 65 year old father into thinking he had a virus. My dad payed them $700 for a 7 year subscription... meanwhile long story short they ended up somehow owing my father $1000 (idk why?) and they allegedly put $6,000 in my dads bank (direct deposit). My dad explains they sent too much & that this money should have been sent through a CHECK through the mail. (Already sketchy!) my father explains to the Indian man that he had no right going into his bank account and automatically accessing funds. This man then demands for money to be sent VIA **Apple Giftcards** (thinking to myself why would ANYONE LISTEN TO THIS) my father felt pressured and wanted to give back the companies money ($5,000 to be exact) As it is a Friday night. My dad explained how he would fix this problem Monday morning. The Indian man continues to THREATEN my father saying how his laptop will be shutdown/his credit card will have a hold on it/and continues to pressure my father how he has to get this done tonight. These people pressured, wouldn't stop calling, and lied making false issues. As my father is on the way to Apple store... these people hacked into my fathers laptop as I was home right next to his laptop. They start clicking through his files and highlighting files. I immediately shut down file, and this guy tries telling me to leave laptop alone he is "fixing issue." THIS COMPANY IS JUST A BUNCH OF LOSERS SCAMMING OLD PEOPLE OUT OF MONEY.

Thumbnail of user harinderc
New Jersey
1 review
2 helpful votes
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June 3rd, 2018

HE IS VERY KNOWLAGEBLE AND VERY HELPFUL I AM VERY HAPPY WITH HIS HELP GOD BLESS HIM, IF I HAVE ANY PROBLEM AGAIN I LIKE TO SPEAK WITH HIM THANK YOU REX

Thumbnail of user dewittc9
Texas
1 review
2 helpful votes
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July 10th, 2017

My computer was in very bad shape and the work of Kevin Martin solved all of the problems and I would recommend this service to everyone...

Thumbnail of user brianc181
Washington
1 review
3 helpful votes
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June 4th, 2017

With the help of Zayn, I was able to get my computer up to date and corrected. I was having an issue with Microsoft and the Zeus program.

Thumbnail of user debbiet57
Colorado
1 review
0 helpful votes
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April 27th, 2018

Parker did a good job in relating all information in a waythat was understandable. He was kind and helpful.

Thumbnail of user jacquelined55
Maine
1 review
0 helpful votes
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April 16th, 2018

I am very happy he did a good JOb and very patieNst he good at his job AND VERY HELPFUL AND I UNDERSTOOD, NO COMPLAINTS AND PARKER DID A VERY GOOD JOB.

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david t.

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