• ITZSupport

ITZSupport

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Overview

ITZSupport has a rating of 4.9 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ITZSupport most frequently mention customer service, great job, and parker wells. ITZSupport ranks 3rd among IT Services sites.

  • Service
    19
  • Value
    18
  • Shipping
    4
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate ITZSupport?
Top Positive Review

“One of the key strengths of ITZSupport is the responsiveness of their support staff.”

DELLORTO G.
2/17/24

One of the key strengths of ITZSupport is the responsiveness of their support staff. Whether you have a technical issue, a billing inquiry, or simply need assistance navigating their services, the ITZSupport team is always quick to respond and provide helpful guidance.

Top Critical Review

“SCAM - Stay away”

M M.
5/6/18

They state there is a virus and call to fix. How could they possibly know this if they didn't create it. Sad they prey on the elderly. I am recommending to post this scam to Facebook, contact the authorities and your congressman. FTC - https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

Reviews (155)

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Reviews that mention popular keywords

kevin martin (29)
Thumbnail of user darleneg22
New York
1 review
7 helpful votes
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September 1st, 2017

Kevin Martins his co-workers are Awesome and such Outstanding people i would recommend them to everyone.

Thumbnail of user enriques15
New Jersey
1 review
0 helpful votes
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January 8th, 2018

Truly a BLESSING in the help of this site. Excellent tech on Kevin martin and chris jones. Thank you so much.

Thumbnail of user mrsbernieh
Louisiana
1 review
0 helpful votes
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May 31st, 2018

HE WAS SO HELPFUL.
HE WAS SO NICE TO EXPLAIN EVERYTHING TO ME.
HE WAS ALSO VERY PATIECE IN EXPLAINING THING TO ME
HE TALKED TO ME LIKE I WAS HER GRANDMOTHER. HEHE
HE WAS DOING VERY GREAT JOB

Thumbnail of user paulas91
Massachusetts
1 review
1 helpful vote
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July 6th, 2017

VERY GRATEFUL FOR THE CONSISTENT HELP AND CARE IN MAKING TECHNOLOGY CLEARER. GOOD TO KNOW THE TEAM WILL BE AVAILABLE WHENEVER THEY ARE NEEDED

Thumbnail of user theresau1
South Carolina
1 review
7 helpful votes
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November 29th, 2017

Very patient very helpful customer service person Kevin Martin I do like the ICON with information ready in cases it is needed.

Thumbnail of user kayp45
Illinois
1 review
0 helpful votes
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January 10th, 2018

I REALLY APPRECIATED HIS HELP WITH MY PROBLEM. HE IS VERY KNOWLEDGEABLE. I COULD NEVER HAVE DONE IT WITHOUT HIM.

Thumbnail of user tracya57
California
2 reviews
4 helpful votes
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July 25th, 2017

PARKER FIXED MY PROBLEMS WITH A SMILE. I RECOMMEND THEM. DONE QUICKLY AND COMPLETELY ONLINE AND IN DISCUSSION
THANKS

Thumbnail of user haroldm52
Washington
1 review
7 helpful votes
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October 21st, 2017

JOHNNY WILSON, THE REPRESENTATIVE WAS MOST HELPFUL GETTING THE COMPUTER TO RESTART WITHOUT A LOSS OF FORMATION.

Thumbnail of user geralds79
Oregon
1 review
4 helpful votes
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March 6th, 2018

ITZ has been OUTSTANDING in every way possible! PARKER WELLS AND JOHN WILSON. THEY DID A GREAT JOB IN SUPPORTING ME REGARDING THE COMPUTER ISSUES.

Thumbnail of user reginaldt12
South Carolina
1 review
1 helpful vote
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April 27th, 2018

Kevin was most informative, extremely friendly! And convinced me that this
Wasn't a Scam, which was hard to do! He's a very GOOD EMPLOYEE!

Thumbnail of user markl289
South Carolina
1 review
8 helpful votes
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December 3rd, 2017

Services, and customer service was wonderful. Kevin is the best! I would recommend Kevin, and ITZ SUPPORT

Thumbnail of user yvonnew29
New York
1 review
4 helpful votes
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July 31st, 2017

Service is execellent.
Services provided by Matt and Johnny Wilson. They Worked Very Thoroughly SInce The Last 35-40 Minutes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user frankg129
Louisiana
1 review
0 helpful votes
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January 9th, 2018

His services are very comprehensive and easy to understand. By kevin martin and mack walter...

Thumbnail of user daphnef5
New Jersey
1 review
0 helpful votes
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April 30th, 2018

THANK YOU KEVIN YOU WAS SUCH A GREAT HELP WHEN I DID NOT NO WHAT TO DO. KEEP UP THE GREAT WORK THANK SO MUCH DAPHNE

Thumbnail of user jeffs221
Colorado
1 review
1 helpful vote
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April 1st, 2017

VERY HAPPY WITH SERVICE MY HELPERS WERE EXTREMELY FRIENDLY AND WENT OVER AND ABOVE TO FIX MY PROBLEMS.

Thumbnail of user johnm1352
Maryland
1 review
3 helpful votes
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April 8th, 2018

PARKER WAS VERY HELPFUL ANSWERED ALL MY QUESTIONS. HE MADE SURE I UNDERSTOOD WHAT HE WAS DOING STEP BY STEP.

Thumbnail of user pams192
Florida
1 review
0 helpful votes
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June 25th, 2018

TECH BRYAN WAS VERY HELPFUL. AND EXPLAINED THE STEPS HE WAS PERFORMING SO I COULD UNDERSTAND AND SEE WHAT HE WAS DOING.

Thumbnail of user ronniew40
Texas
1 review
1 helpful vote
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June 25th, 2018

VERY GOOD SERVICE A LITTLE TIME CONSUMING BUT OVERALL VERY GOOD SERVICE. HELPED ME FIGURE OUT WHAT I NEEDED.

Thumbnail of user francoisp7
Canada
1 review
6 helpful votes
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December 21st, 2017

VERY HAPPY WITH YOUR SERVICE AND PATIENCE, AND HAVE A MERRY XMAS KEVIN. MARTIN. KEVIN WAS VERY HELPFUL

Thumbnail of user toddb48
Michigan
1 review
1 helpful vote
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April 8th, 2017

THANKS MAX GALE FOR YOUR HELP! I HAVE RECOVERED MY COMPLETE SYSTEM. IT WORKS GREAT AND IS RUNNING FASTER.

Thumbnail of user franko61
Georgia
1 review
1 helpful vote
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January 24th, 2018

I appreciate all your help. Thanks for being there kevin martin...

Thumbnail of user judithm123
Delaware
2 reviews
4 helpful votes
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May 11th, 2018

PARKER WAS VERY NICE. EXPLAINED EVERYTHING SO THAT I COULD UNDERSTAND. HE IS RATHER CUTE IN HIS APPROACH.

Thumbnail of user kevine72
New Mexico
1 review
0 helpful votes
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April 25th, 2018

KEVIN WAS UNDERSTANDING AND KNOWLEDGEABLE OF MY CIRCUMSTANCES. THANK YOU FOR THE MUCH NEEDED HELP...

Thumbnail of user keshial3
Virginia
1 review
0 helpful votes
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February 19th, 2018

Very professional and nice. Kevin has made my computer problem experience easy. Thank you...

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david t.

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