ITZSupport

I was alerted to the fact that I had a trojan, after a window popped up, warning me of it, when I clicked on a Website. Kevin helped me to clear up the many hundreds of infections I had on my Dell laptop. He was helpful, courteous, and friendly. I recommend him highly!

I was very insecure about what could happen with my computer. Parker put my fears to rest. I found my computer was out of warranty and Parker helped me put it back into warranty. Thank you again, Parker. Have your number now look out.

Parker was extremely helpful and done an excellent job explaining the problem I was having. Kind and patient with me. He is extremely knowledgeable in the software & how to fix the problem and computer issue.

I am very impressed with the job Parker & Zayn does. He communicates well. Thank you. He explained the situation and also typed it out in text. This helped a great deal. I appreciate the time and the detail.

Tech Loyd worked on my computer who did the clean up. He was so good and professional in the way he handled my computer problem. I am very satisfied with the work he did on my computer. He was the best tech i ever worked with.

Parker treated me with the utmost kindness and respect! He talked "to" me (not "at") me and left me feeling as if he would continue to assist me in the future! Parker... YOU ROCK! Thanks a MILLION! Blessings!

Very happy with the service. Appears to be working very well at this time! The people I dealt with were very polite and professional in their jobs. Appriciate the honesty and straight forward. (Tech Lloyd worked on the computer).

Nicholos and his tech team made me feel at ease and have been professional and superb in their help with fixing all the things so very wrong with my computer. They were a joy to deal with and I wish them all things good in their continued success.
Loreen

He work with me over a hour but he DID IT. Give him a $50.00 tip please. I was very satisfied with him he didt give up on me I missed up and he did not get upset. The man just keep work. He made me very happy. He made a impossible job real. I need this for my church thank you so much.

I am very happy with Nicholas's work and patience in listening to my problems. I was desparate when my computer stopped functioning and Nicholas was able to solve the problems and get it back in working order. This saved my sanity since I am a teacher wowrking on the end of year grades.

The experience I had with Itz was nothing less than an efficient and effective fix to the computer problems I had. The technicians were all extremely helpful in resolving the issues and gave me the support, suggestions, and expertise that I lacked. I would recommend others to ITZ

Kevin from support has been very helpful with everything i needed for my computer and he definitely deserves a raise i appreciate his time and his throgoughly and couldn't as for anything else. Thank you for the support!

This service has been wonderful I really appreciate all of their hard work and support I am thankful for them Kevin was my tech and he was so very helpful and patient he got my computer up and running in no time and he fixed all of my problems

I have drivers issues which has been resolved by will colson. He did a great job & also helped me with other devices. I am very satisfied & also recommend others for tech support help

HENRY WAS VERY HELPFUL, VERY CONSIDERATE OF A 75 YEAR OLD NON-TECHNICAL LADY WHO WAS READY TO THROW MY PC OUT OF THE WINDOW! 1 HE WAS VERY NICE AND SHOULD BE REWARDED FOR HIS ATTITUDE. I WAS NOT AN EASY FIX! THANK YOU SO MUCH!

Everyone be careful! They shoot a pop-up window and ask you to call, and imply that they are affiliated with Microsoft/Windows. They are a THIRD PARTY and they are NOT affiliated with Microsoft. They will ask to take control of your computer and inevitably say there's a virus. They will suggest you need to take immediate action and get you to buy into a subscription of their "product," which at best will do nothing and at worst be full of malware and spyware. On top of that, it's ridiculously expensive.

I worked with Marshall for a very long time trying to figure out what was going on with my computer. He was friendly, knowledgable and very helpful. He was able to help remedy the issues and got my computer back up and going. HE SAVED THE DAY!

Eric Lewis was excelent he provided awesome service very profecional frindley and really great will recomend him to anyone that needs help with their computer he is really patient with customers.he really knows how to work and make his customers fill safe and secure wonderful empleyee.

WAS VERY THOROUGH WITH THE EXPLANATION OF WHAT HE WAS GOING TO INSTALL IN MY PC TO FIX PROBLEMS THAT i HAD NO IDEA WAS HAVING. ASK FOR KEVIN AS HE'S THE BEST TECHNICIAN. HE FOLLOWS THROUGH AT THE END OF HIS SUPPORT. THANK YOU KEVIN!;-}

My mother in her 60s was taken advantage of for $379 for services she did not need.
She clicked on a deceptive pop-up window and called believing there was a security threat to her computer. She was lead to believe she needed their services and signed an agreement for a year and gave them remote access to her computer. Nicholos Johnson you should be ashamed for taking advantage of someone who was clearly unaware you were selling her something she did not need. I uninstalled everything they added, scanned for viruses and luckily there was nothing. They are a THIRD PARTY - NOT Microsoft. They also go by TG PC Tech, Swami Internationals. They have ignored my attempt to contact them directly for a refund, so now I have to escalate to complaints with BBB and Credit Card Company. I have already alerted Microsoft. Don't fall for this pop-up!

As I am not a computer literate person, it was great to have itz walk me through the process! Thank you. Lloyd worked on my computer and its working fine now.

This company is a SCAM! They use scam websites that throw up a message that says that you have an infection and that it needs to be resolved immediately and to call Microsoft. The number mysteriously calls someone who says they are authorized by Microsoft but they are not. Anyone who knows better knows damn well they are not. They have NO fee structure and charge whatever they think they can swindle out of the sucker on the phone! The FTC is investigating them. PLEASE DO NOT PAY THIS COMPANY! IF YOU HAVE ALREADY PAID THEM CALL YOU CREDIT CARD COMPANY OR BANK AND REPORT THIS AS FRAUD!

Parker is an excellent customer service representative. He is very patient and kind when explaining issues and concerns. I highly reccomend using him for all my computer needs.