• Bookmark

    iVisa

iVisa

Overview

iVisa has a rating of 4.5 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 91%
Positive
444
Neutral
11
Negative
33
View ratings trends
46
See all photos
How would you rate iVisa?
Business's Favorite Review

“The experience felt like unreal and miraculous”

Sourish Z.
12/19/23

When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.

Date of experience: 12/19/23
See full review
Top Positive Review

“Very efficient”

PHIL L.
11/9/24

I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.

Date of experience: 10/30/24
See positive reviews

Reviews (786)

Rating

Timeframe

Other

Thumbnail of user neill241
GB
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

I was told I needed ETA visa to come to Sri Lanka, I said if I needed one as I would not be leaving the airport, I was told that I need one to come through customs, this didn't happen and I feel I've been ripped of, for 200 dolllars. Originally told 142 dollars, I'd like to some answers

Date of experience: April 22, 2024

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Neil,

Thank you for reaching out about your concerns regarding the ETA visa for Sri Lanka. We understand your frustration and want to assist you promptly.

We've emailed you requesting evidence of the charge you mentioned to help resolve this issue. Once we receive the necessary information, we will thoroughly investigate and provide you with the answers you are seeking.

Please check your email for our message and respond with the requested details at your earliest convenience. We are committed to ensuring that this matter is resolved to your satisfaction.

Thank you for your understanding and cooperation.

Thumbnail of user amalk20
AE
1 review
0 helpful votes
  • Send Message
June 6th, 2024
Verified purchase

Excellent experience and easy, quick action done after submission

Date of experience: May 27, 2024

Thumbnail of user shukria3
Italy
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

I found iVisa very easy to follow and customer friendly. I didn't encounter any difficulties. The prompt issuance of the iVisa is an added bonus!

Date of experience: May 6, 2024

Thumbnail of user barbarac3603
GB
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

The process was very user friendly. The explanations were clear and the whole thing did not take very long.

Date of experience: May 7, 2024

Thumbnail of user el248
India
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

Good experience. I was very very happy to see that there was the possibility to have the visa within 2 days instead of 4.

Date of experience: May 6, 2024

Thumbnail of user robertw6341
Saudi Arabia
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Was overall a very good and efficient experience. Was some delay in getting one on several insurance policies, other than that 5 star.

Date of experience: April 25, 2024

Thumbnail of user marias3713
Spain
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Tuvimos muchos problemas para hacer la Visa con otras compañías pero cuando contactamos con iVisa fue todo rápido y en 24 horas nos lo tramitaron tal y como nos dijeron. Recomendable 100%.

Date of experience: June 20, 2024

Thumbnail of user felicitem1
South Africa
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

No problem except with uploading a suitable copy of the passport, but eventually succeeded. Seamless experience and excellent instructions provided.

Date of experience: May 6, 2024

Thumbnail of user marinah133
Australia
1 review
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

The visa system was trouble free, normally I just deal directly with govt representatives, but the experience of using I visa was a very good one. If I needed multiple visa this is probably worth the annual membership.

Date of experience: March 20, 2024

Thumbnail of user antonik9
GB
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

I was in urgent need of having a current VISA produced for my business trip to India.
It was clear that I was personally not in a position to apply for my new visa.
I therefore approached "IVISA",completed the necessary document and within 3 days received my
VISA via internet. I was simply amazed to get such outstanding service.
I recommend "IVISA" to anyone that requires an express service.

Date of experience: April 5, 2024

Thumbnail of user beatek13
India
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Vielen Dank für die schnelle Bearbeitung, sehr unkomplizierte Anmeldung

Date of experience: November 7, 2024

Thumbnail of user dra240
Ghana
2 reviews
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

Was thinking that would be one of internet fraud.But turned out to be real.Within hours,I received my eVisa.A great experience indeed.

Date of experience: April 17, 2024

Thumbnail of user alanh1215
GB
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

This service was a bit difficult to use. The online facility is clunky and frustrating and took numerous attempts to get right. However, when compared to other ways to obtain a visa this is by far better. I would recommend that people use this service but leave a day aside to be frustrated with the online portal.

Date of experience: March 8, 2024

Thumbnail of user michaelm13825
Wisconsin
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Great communications. Everything happened just as they said it would. I got Brazil visa many years ago and it was just a hassle I thought I will let the professionals do it this time and iVisa did great. Worth the investment. Thank you.

Date of experience: March 7, 2024

Thumbnail of user antoniettan2
Italy
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

It was easy to answer questions, understand your requests and send my documents. I made some mistakes, but you sent me an email to help me
I am truly satisfied

Date of experience: March 27, 2024

Thumbnail of user aimee6
Kenya
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Your treatment and response was good especially because it was my first time using you and I was under pressure because I had already booked my ticket but the visa came in good time.

Date of experience: April 5, 2024

Thumbnail of user silkep10
Austria
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

Got my Visa very fast, everthing just perfect! As I got a new Passport I had to change the Visa to my new Passport! The Contact Person was super friendly, very helpful and in minutes I had my new Visa! I am very greatful for that! Thank U soo much!

Date of experience: March 23, 2024

Thumbnail of user davids12209
Georgia
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Professional and helpful. Precise instructions regarding what was required.

Date of experience: May 15, 2024

Thumbnail of user kunkeungn
Hong Kong
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Good experience, happy flow. Will introduce somebody to try this in suitable conditions.

Date of experience: May 15, 2024

Thumbnail of user eddyl62
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Excellent online service to minimise your valuable time at the airport arrival.

Date of experience: May 15, 2024

Thumbnail of user johnw8197
Thailand
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I used the service because I had a time constraint issue. It all went very smoothly, although I wish it hadn't cost so much.

Date of experience: April 23, 2024

Thumbnail of user marciap302
India
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

I had no problems with the Immigration in India, they do ask for a printed copy, so I suggest you have a printed copy and just not the one on your phone.

Date of experience: April 5, 2024

Thumbnail of user sarabethh1
Georgia
4 reviews
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

I completed my visa application for my March trip in December, and honestly, I was nervous about doing that but didnt realize that it wouldnt be submitted right away until after Id filled everything out & paid for it. But, Ivisa checked over my information (to make sure it was complete) & kept it on file until 30 days before my trip. They submitted it when they said they would and confirmed it by sending me an email. I received my Visa THE NEXT DAY! In all of my interactions with ivisa staff, they were courteous professionals (resolving issues, reassuring me that the application Id submitted was complete & would be submitted on time). Ill definitely use them again! Highly recommend to anyone who needs a visa!

Service
Value

Date of experience: March 5, 2024

Thumbnail of user martinae31
Ireland
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

Very easy to access, very understandable.
Quick to navigate.
And most importantly, it arrived quickly.

Date of experience: April 20, 2024

Thumbnail of user roserf1
Spain
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

It is complicated because, since you need the visa only for a stopover at Canadian airports, it does not allow you to inform about the different days and stopovers you make in 1 week within Canadá.

* iVisa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 27, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.

Business History

Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.

10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.

iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.

Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.

Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.

Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.

Find out more: https://www.ivisa.com/about-us

Company Representative

Thumbnail of user koellek
Jan K.
Typically responds within 7 days

How do I know I can trust these reviews about iVisa?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about iVisa?