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    iVisa

iVisa

Overview

iVisa has a rating of 4.5 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 91%
Positive
443
Neutral
11
Negative
33
View ratings trends
46
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How would you rate iVisa?
Business's Favorite Review

“The experience felt like unreal and miraculous”

Sourish Z.
12/19/23

When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.

Date of experience: 12/19/23
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Top Positive Review

“Very efficient”

PHIL L.
11/9/24

I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.

Date of experience: 10/30/24
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Reviews (786)

Rating

Timeframe

Other

Thumbnail of user peterm4842
Australia
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

0...

Date of experience: November 22, 2024

Thumbnail of user johanness54
Texas
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Quick and efficient which saved me a lot of time. Will use it the future.

Date of experience: May 9, 2024

Thumbnail of user hafedha3
GB
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Thank you for ur service very good and fast
Thanks

Date of experience: May 9, 2024

Thumbnail of user odeng1
GB
1 review
1 helpful vote
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April 23rd, 2024

Paid £175 for a "super rush" application
Took 5 days for a response
Missed out of a £10,000 trip to Australia
Didnt even refund me
Completely illegal operation
Rude, slow, unhelpful staff

Service
Value
Shipping
Returns
Quality

Date of experience: April 13, 2024

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hello Oden,

Thanks for your review. Our operations team has confirmed that your order's Super Rush fee has been refunded and we have sent you proof of this via WhatsApp and email with a brief explanation of our prices. Please check it as soon as possible and write to us if you have any doubts. Please also note that the delay in your visa application is due to the application being initially completed incorrectly. As the applicant mention he had no history of issuing Australian visas, but then mentioned that a visa had in fact been issued.

If you have any further questions, please feel free to contact us!

Thumbnail of user garys3353
Australia
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

We found Ivisa very easy to use and their reply was very quick

Date of experience: May 6, 2024

Thumbnail of user marylouh28
Canada
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

I was pleased to discover this service to begin with. I was even mores surprised to receive a rapid response for which I was thankful. Unfortunately, I discovered too late that I needed a visa from the Canadian side of the pond and could no longer just hop the plane and get my visa at the Cairo Airport as in the past. What a surprise! What a disappointment! But, this is not your problem. The service itself is excellent. Thank you. I will register later when I procure my visa and ready to check in.

Date of experience: February 8, 2024

Thumbnail of user nileshp42
New York
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Perfect thanks quick response and process great customer service

Date of experience: May 6, 2024

Thumbnail of user sarahe1456
India
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

Very satisfactory service and I will continue to use.

Date of experience: May 6, 2024

Thumbnail of user sandrah3018
Australia
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Clear instructions, easy to follow process, with quick response time

Date of experience: May 6, 2024

Thumbnail of user davids4522
Australia
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

Easy to use, time saving, no problems
An excellent well thought out product

Date of experience: May 6, 2024

Thumbnail of user shaunb270
GB
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Very impressive with how quickly the whole process was completed

Date of experience: May 6, 2024

Thumbnail of user nathaliel131
Canada
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

No problem completing the request. It was easy and very well explained.

Date of experience: May 6, 2024

Thumbnail of user husainh1
Qatar
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

There are so many like you in the world, but you are number 1

Date of experience: May 5, 2024

Thumbnail of user wilsona92
Oman
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

I was frustrated with the visa application,then my wife recommended this platform which she had used before, and was very satisfied.

Date of experience: April 2, 2024

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Wilson!
Thank you for your feedback. We are delighted to hear that you found our service easy to use and that you are satisfied with it. We kindly request that you consider updating your rating to 5 stars, as a 2-star rating may imply that the service is not as good as you mentioned. Your positive rating would greatly help us and would be highly appreciated.

Thumbnail of user christophert1282
GB
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

We were really impressed with both the ease and speed with which our visas for India. They actually came a full 3 days earlier than advised, despite it being on a Saturday. Very happy to recommend on to family and friends.

Date of experience: January 31, 2024

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Christopher,

We're thrilled to hear that you were impressed with both the ease and speed of obtaining your visas for India! Delivering ahead of schedule, even on a Saturday, is a testament to our commitment to excellent service. Thank you for your recommendation; we're honored to be trusted by your family and friends. If you ever need assistance again or have any questions, don't hesitate to reach out. We're here for you!

Thumbnail of user achiml2
California
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

My visa came in about a weeks time and I was very satisfied. However, my wife put in for hers a day later and is still waiting.

Date of experience: April 12, 2024

Thumbnail of user ralpha394
Australia
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

This process would be better if was for families instead of each individual having to go through this

Date of experience: April 2, 2024

Thumbnail of user sophian283
Pakistan
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

I found it very easy… the questions were simple and not complicated and they were precise and to the point.

Date of experience: April 12, 2024

Thumbnail of user carolem458
GB
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Totally exploited! As a 75 year old widow who is not very IT literate I feel totally violated.

Date of experience: April 22, 2024

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Carole,

Thanks for your review. Please note that the product acquired was a Subscription, which waives our processing fees and have a lot of benefits to keep helping you travel around the world.

We've emailed you informing you about this information. If you need something from us, please contact us in order to improve your experience.

Thumbnail of user robertf3434
Missouri
2 reviews
0 helpful votes
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March 25th, 2024
Verified purchase

Great service, fast and easy to use. 5 stars.
We were told it would take weeks but the turn around time was very fast. Easy to complete and easy to follow instructions - thank you to Ivisa!

Date of experience: March 15, 2024

Thumbnail of user krlnyanungo19
Zimbabwe
1 review
1 helpful vote
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January 23rd, 2024

On 10 December 2023 I made one of the worst decisions of my life by signing on iVisa. I was due to travel to the UK on 21 January and believed in the 30 day document processing guarantee from ivisa. My application only got to the visa office on 14 January 2024.
I have experienced much bungling, delays and insincere effort from the team. That resulted in a booking of 18 January for biometrics, meaning 3 days before travel. I have spent full days from 15 January till today, trying to organise online payment through their facilitation for a Flexi appointment, and am still waiting for help in paying for a Priority Visa at this late hour. This has been the worst choice I have ever made. It will be miracle if my business trip succeeds, thanks to iVisa. Be warned, dear people. Look before you leap

Date of experience: January 16, 2024

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Krl,

Thank you for your review. We have emailed you regarding your acceptance of the phone call we scheduled, as it is up to the government to take the time needed to process your application. Additionally, the availability of biometrics appointments is determined by the government. We wish you the best of luck, but please note that you were informed about this information.

Thumbnail of user wolfgangt21
Germany
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

On the first page I got the information that the price per person is 25,01 €, on the last page I found out that the total cost for two persons is not 50,02 but 107,81€. I don`t mind to pay a service charge, however it should be made clear in the beginning.
I have no problem with the total price as it is a easy and quick way to get the Visa document.

Date of experience: February 6, 2024

Thumbnail of user valriea6
Switzerland
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

J'ai récemment acheté un Visa pour l'Indonésie et j'ai pris l'option de 14.- en cas de non acceptation de mon entrée en Indonésie et je me suis retrouvée avec un
Abonnement d'un an! Mais sinon je suis très satisfaite!

Date of experience: May 15, 2024

Thumbnail of user frankf1367
Denmark
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

It was so simple to apply for the visa to Kenya and it came really fast.
Thank you for a nice service.

Date of experience: April 5, 2024

Thumbnail of user wisdomk2
Ghana
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Easy to book best prices and quick to refund you your money back updates on time

Date of experience: April 20, 2024

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From the business

Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.

Business History

Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.

10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.

iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.

Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.

Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.

Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.

Find out more: https://www.ivisa.com/about-us

Company Representative

Thumbnail of user koellek
Jan K.
Typically responds within 7 days

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