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iVisa has a rating of 4.5 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
Simple use
A version translated into French would be interesting
Date of experience: March 20, 2024
Only took about 20 minutes and I received quick help with the sometimes notoriously difficult
Photo upload. Went for the 5 yr visa at not much more cost.
Date of experience: August 31, 2023
Applied for a Japan visa from Hong Kong through ivisa paying 677hong Kong dollars. I uploaded confidential documents and info and filled out an application.
Ivisa booked me an appointment at Vfs global.
I got to vfs global and they did not receive any of the documents, information or application.
Ivisa had only just booked me an appointment at Vfs which I could have done myself for 677hkd!?
I had to pay vfs a further 299 hkd for processing documents and application.
When I tried to contact ivisa for a refund I just speak to chat robots and an re-directed to links to no where.
It's a scam.
Do not use
Products used:
Vfs
Date of experience: June 23, 2023
I love their prompt responses, shout out to their agent Karen and overall, I got my Indian Tourist evisa in just 2 days. I definitely going to use them again.
Tip for consumers:
The way they addressed my questions, I love that! Plus the delivery was in 2 days instead of 5 days.
Products used:
India Tourist eVisa
Date of experience: July 20, 2023
Hi Jagjit,
Thank you once again for choosing iVisa and sharing your positive experience!
At iVisa, we strive to provide efficient and reliable visa solutions while ensuring exceptional customer service. We're happy to hear that we were able to addressed all your questions.
Best wishes for your journey to India! May your trip be filled with amazing adventures, beautiful sights, and wonderful memories.
Safe travels and enjoy every moment of your time in India!
The site is friendly and easy to use. There was technical help along the way if I had questions. The Visa arrived in less than 48 hours. I would use again.
Date of experience: November 7, 2023
I took a part in a scholarship competition organized by iVisa in 2023. Each participant had to write an essay regarding a cultural/travel experience they had and how it shaped them as people. The criteria for this scholarship were strict. I was shocked to discover that the selected winner did not meet even the fundamental criteria outlined for this scholarship.
The winning essay very mistakenly claimed that Bangladesh and Nepal are part of India. This, quite enormous factual inaccuracy, came as a surprise to me, especially considering that iVisa prides itself on promoting travel, exploration, and cultural understanding. I had expected the winning selection to demonstrate a meticulous regard for geographic accuracy and adherence to the guidelines set.
On top of that, the winning essay contained embarrassing typos, such as "Muslin" instead of "Muslim" (muslin is a cotton fabric), that could have been avoided with basic proofreading. It brings into question the integrity of the selection process and casts doubt on the thoroughness with which the essays were evaluated. It is deeply concerning to witness disregard for precision. I will not be applying for this scholarship in the upcoming years nor can I recommend it to others, as evidently, the selection of the winner does not align with the specified criteria.
Date of experience: June 1, 2023
Hello Emily,
We sincerely apologize for the disappointment and concerns you expressed regarding the scholarship competition organized by iVisa in 2023.
Our scholarship program aims to recognize aspects such as grammar, punctuation, and adherence to guidelines, while also considering meaningful, impactful, and sincere application stories. We take the selection process seriously and ensure a thorough evaluation of all essays. We appreciate you bringing these to our attention, and assure you that we will continue to emphasize the importance of proofreading and precision in the selection process.
We value your input and will use it to improve our future scholarship competitions. We understand your decision not to apply for the scholarship in the upcoming years and respect your choice. Please feel free to reach out to us directly if you have any further questions or concerns.
Thank you once again for your feedback and for taking part in our scholarship competition.
Best regards,
IVisa Team.
I applied for my 10 year visa to the states, the soonest I can get a appointment at the London Embassy is January 2024. This seems unacceptable in this day and age.
Date of experience: October 9, 2023
I found the site well laid out and easy to use. Just be prepared with a photo and your documents ahead of time and everything is seamless.
Date of experience: January 18, 2024
Very easy, they literally walk you through the process of giving necessary information then do the hard work for you. Visa received in 36hrs.
Date of experience: February 5, 2024
Simple application process took about 10 minutes, received iVisa within about 2 hours.
Date of experience: March 15, 2024
Happy to have British E-Visa, it was nice experience and very easy to apple for it.Thank you a lot
Date of experience: March 1, 2024
Very fast transaction, im base in UAE waiting fo my flight this December. And i'm holding philippines passport, i got my ivisa to my travel south africa for 15days. I hope there is no problem
Date of experience: October 12, 2023
We had a reasonably good experience with IVisa. I had some challenges with the application and submitted application. After I figured that out everything decent smooth!
Date of experience: November 28, 2023
Do not waste your money, they are scammers. They say you are getting a visa but they give you the form you will have to fill out anyway when you arrive at the country. It is intended to mislead you.
Tip for consumers:
Do not use it.
Products used:
It was a false sale.
Date of experience: April 19, 2021
Waste of money - charged to tell me what I need for a visa and gave me a form - all of which is freely available online. They do not do the visa for the fee.
Date of experience: October 15, 2019
Perfect staffs, you guys are so good at your job. Keep it up and I will be using for other future traveling plans and I recommend you to friends.
Thank you.
Date of experience: August 28, 2023
After 2 1/2hrs of sweating and almost tears (after working a 12hr shift from 8am to 8pm) on another site Visa site. I gave up! A friend mentioned this site. So I looked it up the same night and was able to complete my application in no time. I paid for it. I gave additional information and in 2 to 3days. I received my Visa! I was so happy and excited! Thank you!
Date of experience: September 26, 2023
Hi Angie,
Thank you for sharing your experience with us! We're thrilled to hear that we could provide you with a much smoother and quicker visa application process. Travel plans can be stressful, especially after a long workday, but we're here to make things easier for you. If you ever need assistance with visas or travel-related matters in the future, please don't hesitate to reach out. Enjoy your upcoming journey, and safe travels!
I have gone to Spain many times without trouble of any kind, but as the conflicts around the world are heating up, I found convinient to register this time
Date of experience: October 15, 2023
Hi Nelson,
It's a wise decision to register, especially during times when global conflicts are escalating. Your safety and well-being are of utmost importance, and registering can help authorities and relevant organizations keep you informed and assist you in case of any unforeseen situations. We hope your trip to Spain goes smoothly, just as your previous visits, and that you have a safe and enjoyable experience. If you have any more questions or need further information, feel free to ask. Safe travels!
It was easy and very fast to get a e-visa. The site is simple and straightforard.
Date of experience: March 12, 2024
Very easy to take the visa online and also received it very fast without any problem and sit on my desk.
Date of experience: February 2, 2024
Hi Narciso,
We're thrilled to hear that you found our online visa application process very easy and that you received your visa quickly without any issues. Providing a seamless and efficient experience for our customers is always our goal, and we're glad to hear that we were able to meet your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing our service!
When you arrange your trip yourself instead of relying on ithers, a visa is an essential step. IVisa is quick and easy. Very happy with the process.
Date of experience: January 21, 2024
First they advise get multi intrance family visa what cost me 910$. Than thy ask same question 20 times. And ask download same documents on line 50times. Its take them 2month, they promise 4weeks. During this time one of the member documents are expired,I have to cancel 2person, But! They cancel all 3aplication with out inform me. They return only 691.65$ back, we want to stay only 4days on Christmas! Now there was no Xmas and money go! Like people print money at home. That was robbery! They have no experience on UK visa at all!Really? I want to put lawyer on this case. I am 67yo pensionist. My son is 47yo on sick leave. What? We are damage people for IVISA?Anybody tell me
Date of experience: January 9, 2024
Hi Natasha,
Thanks for your review. We have just emailed you the refund evidence of your order. You can reply to us via this media if you need anything else from us. Thanks for giving us the opportunity to serve you better.
We were very happy with the timing and efficiency of the urgent visa processing. We received it in a timely manner to catch my mom's flight.
Date of experience: January 10, 2024
I had a last minute experience which was stressful. And the communication through the process was excellent and definitely very human rather than bot.
Date of experience: October 12, 2023
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Hi Alan,
We deeply regret any inconvenience that you might have experienced with your Japan Visa application.
We take your feedback seriously and are committed to addressing your concerns.
Our team will contact you by email as soon as possible to initiate a more detailed discussion regarding your case and explore solutions tailored to address your specific concerns.
We value your satisfaction and sincerely appreciate your patience and understanding.