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iVisa has a rating of 4.4 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
Excellent and efficient service. You may need to improve the loading of photos for both passport and normal photo.
Date of experience: November 4, 2024
Applied for a visa for ne and my daughter, applied 10 days out…in plenty if time, paid extra for fast track and an amount to minimise disruption at the destination point. No visa arrived by the stated travel dates… no visa, no travel. Out of pocket $10k dishonest rip off
Date of experience: September 8, 2024
The process was very simple and straight forward. L was given initial information to enable me to track the whole process. L was updated along all the phases and finally alerted by email at the end of the process and of course, ivisa document attached for my necessary usage.
The cost of the process was explained and made known to me. There were no hidden costs aside what was indicated at the beginning of the application process.
The website was user friendly and easy to navigate. Overall, my experience with iVisa application was smooth and seamless. Thank you
Date of experience: October 30, 2024
Thank you for your fantastic review! We’re delighted that your experience was smooth and seamless, and that our service met your expectations. An email containing all relevant information related to the case has been sent. Wishing you a great week! If you need any additional assistance, support is available. We’re here for you, Specialized Support Team, ivisatravel.com
I paid $600 only to get an appointment close to two years from now. I agreed to pay such a high price because I thought they would do a better work than regular visa offices who charge $30 for the same service. Completely useless, iVisa is basically a call center that upcharges the regular visa appointments and if you notice, there is no place to write a review on their website, only the 5 star reviews they added themselves. They are a scam, dont fall for the same trap I did
Date of experience: August 7, 2024
Dear Sebastian,
Thank you for choosing iVisa and for taking the time to leave a review regarding the services. An email containing all relevant information related to the case has been sent.
We appreciate the fact that you have provided us with such valuable feedback. It will be forwarded to the appropriate teams for further analysis to enhance the products and overall customer experience.
Wishing you a great week. If you need any additional assistance, support is available.
We are here for you,
Specialized Support Team, iVisa.com
We needed an urgent visa for India. The homepage was logically buildup and the transformation of the data was accurate.
Only the price for this type of visa in comparison to other visas on your homepage.
Date of experience: November 22, 2024
This service sucks! They received our passports and visa application better than 6-weeks prior to departure - we never received the visa or our passports back. The keep sending bot messages asking if there is anything more we need, but never answering when we would get our visa's or our passports. This was a two stage trip via China so we had to cancel the China portion and redo our flights which cost a bunch of change fees. Then we were running our of time to get our passports back so we had to get new passports as a rush job - another $750 dollars out the window - DO NOT USE THIS SERVICE! They lost or stole our passports!
Products used:
Visa application for travel to China
Date of experience: September 12, 2024
Thank you for choosing iVisa and for taking the time to share your concerns. We want to confirm that your passports have neither been lost nor stolen. We are currently coordinating their return, and further details have just been sent to your registered email. Wishing you a great week! If you need any additional assistance, support is available. We are here for you, Specialized Support Team, ivisatravel.com
The instructions should have said iVisa cannot get a Visa for you from Zimbabwe. Instead it charged me about $12 to register me with the embassy? I should have done my research first. You buy the Visa when you arrive and you need to bring cash. It's an entry fee.
Date of experience: August 7, 2024
The whole process worked in the end but the level of computer skills required were higher than mine and needed the help of two neighbours.It may even prevent me sending this review
Date of experience: September 6, 2024
Taking the passport photo seemed problematic but eventually it seemed ok, despite a message with a red exclamation mark that made me think it had been unacceptable. The visa was thenissued promptly.
Date of experience: October 11, 2024
Dear Patricia, thank you for choosing iVisa and for taking the time to leave a review regarding the services. An email containing all relevant information related to the case has been sent. Wishing you a great week! If you need any additional assistance, support is available. We’re here for you, Specialized Support Team, ivisatravel.com
I need to try 5 times. I m sorry, I just understand the simple English, therefore I don't know how to expands more situations about taking the passport photo.
Date of experience: November 10, 2024
Dear Chi, thank you for choosing iVisa and for taking the time to leave a review regarding the services. An email containing all relevant information related to the case has been sent. Wishing you a great week! If you need any additional assistance, support is available. We’re here for you, Specialized Support Team, ivisatravel.com
VISA delivery very quickly within 24 hours (although only the 36h visa was ordered), good and transparent communication, but uploading the passport copy was cumbersome and time-consuming
Date of experience: October 31, 2024
Very easy to fill out forms, very quick application reply and visa obtained within a few days. Great service
Date of experience: November 7, 2024
Was wrong information on visa they found at air port,cost me £596 to get another visa with right details,
Date of experience: October 14, 2024
Thank you for choosing iVisa and for taking the time to share your experience with us. We’ve sent you an email with all the relevant information related to your case, and we truly appreciate your feedback as it is helping us to continuously enhance our services and ensure we’re delivering the best experience possible.
Wishing you a fantastic week ahead! If you require any further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to support you. Specialized Support Team, ivisatravel.com
I haven't traveled yet, but the process was a little hard to understand, and kept me, wondering if I was going to be accepted and given the IVisa In time for my travels.
Date of experience: October 2, 2024
Dear Greg, thank you for choosing iVisa and for taking the time to share your review about our services. We greatly appreciate your valuable feedback and will take your points into consideration. If you need any further assistance, please don’t hesitate to reach out. Our support team is here to help. We're here for you. :)
There was some problem with communication but in the end the persons who helped by chat were helpful.
Date of experience: October 2, 2024
Applied for visa in May with another company! Checked on day of flight visa hadn't been applied for! Emailed yourselves had visa within the two hours stated expensive but worth it!
Date of experience: August 7, 2024
User friendly and easy to use the website. I will use it in the future when other Visas are required for my travels.
Date of experience: October 30, 2024
Easy to navigate and pay too.what could have been a delayed experience was only a quick enter of information.
Date of experience: August 19, 2024
I found the experience very easy had a few
Problems sending the passport photo worked it out eventually
Date of experience: August 20, 2024
Fine. I had to wait for the government authorities to process my visa, but that's not the fault of iVisa.
Very efficient.
Date of experience: October 18, 2024
Dear David, thank you for choosing iVisa and for taking the time to share your review about our services. We greatly appreciate your valuable feedback. If you need any further assistance, please don’t hesitate to reach out. Our support team is here to help. We're here for you. (:
Used this for my recent visit to Kuala Lumpur.
The service was easy to use, they kept me informed and was not expensive.
Definitely use again
Date of experience: October 30, 2024
Applying for my visa was the easiest and uncomplicated experience. Fast turnover and great communication.
Date of experience: October 30, 2024
Very satisfied with the service, diligent. I obtained my wife's and my visas in the time they told me. Highly recommended.
Date of experience: October 30, 2024
My ivisa application was submitted and visa for my destination received within hours, extremely satisfied.
Date of experience: September 6, 2024
Dear David, we are pleased that your request was quickly processed. Your feedback is greatly appreciated! Have a safe trip. (: Should you need any further assistance, our team is here to help. We are here for you.
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Thank you for choosing iVisa and for taking the time to leave a review regarding the services. Our specialized team already has contacted you with relevant information about your case Wishing you a great week! If you need any additional assistance, support is available. We are here for you, Specialized Support Team, ivisatravel.com