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iVisa has a rating of 4.5 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
It did nothing I got nothing. I wasted my time I don't even know the point of it to be honest
Date of experience: October 30, 2023
My experience was excellent with the company thank you very much
Date of experience: November 2, 2023
Received our Visa for Bermuda in less than 2 days. Quick turnaround.
Date of experience: November 2, 2023
* iVisa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Very straightforward process at highly competitive price.
Date of experience: October 31, 2023
Took my money but yiu don't actually supply visas? Won't ever use you again.
Date of experience: October 30, 2023
IVisa is a very good service. It is fast and professional
Date of experience: October 17, 2023
Very good.very good.very good.very good.very good.very good.very good
Date of experience: October 20, 2023
Hi Jean,
Thank you for the positive feedback! We're delighted to hear that you had a very good experience. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support!
IVisa gives great service. Thank you
My applications were reviewed & approved in 2 days
Date of experience: October 19, 2023
Hi Pete,
Thank you for your positive feedback! We're delighted to hear that you had a great experience with iVisa and that your applications were reviewed and approved within just 2 days. If you ever need our services again or have any questions in the future, please don't hesitate to reach out. Your satisfaction is important to us. Safe travels!
It took a while before I finally got my Australian visa.
Date of experience: October 18, 2023
So far great experience. Visa is still in process. Will update once done
Date of experience: October 16, 2023
Hi Pushan,
Thank you for sharing your experience with us so far. We appreciate your feedback, and we hope that your visa application process continues to go smoothly. If you have any updates or need assistance during the process, please don't hesitate to reach out. We're here to help, and we look forward to your update once your visa is completed. Safe travels!
Rather slow in response but got the results in the end.
The team is supportive.
Date of experience: October 10, 2023
Smooth efficient service. No hiccups. No problems.
Date of experience: October 12, 2023
Good experience without any fails and fast service
Date of experience: October 12, 2023
Helpful, quick, easy, and efficient. What more could you ask for.
Date of experience: October 11, 2023
Great experience, great communication with phone enquirers totally satisfied will use again.
Date of experience: August 31, 2023
I was pleased with the duration and issuance of the visa
Date of experience: September 20, 2023
Hi Fatima,
We're delighted to hear that you were pleased with the duration and issuance of your visa. If you have any more travel plans in the future or need further assistance, feel free to reach out to us. Safe travels, and best regards!
I managed to get my e-visas fast without any problems. I'm very pleased with iVisa service.
Date of experience: October 10, 2023
Straight forward and easy to access.
I found it east to use and self explanatory.
Date of experience: September 26, 2023
Hi Sheila,
Thank you for your positive feedback! We're delighted to hear that you found our service straightforward and easy to access. Making the visa application process user-friendly is one of our top priorities, and it's great to know that you found it self-explanatory. If you ever need assistance with any future travel documentation, please don't hesitate to reach out. Safe travels!
Quick and easy to do, with very helpful staff that kept me up-to-date regularly.
Date of experience: October 9, 2023
Easy to use, fair pricing, had a return credit without a problem
Date of experience: August 23, 2023
Had answers right away for our questions with fast efficient answers
Date of experience: September 11, 2023
Very professional and timely. Hassle free service who kept me full informed throughout the process.
Date of experience: October 2, 2023
Hi Keith,
We're happy to hear that you had a professional and timely experience with our service! Keeping you fully informed throughout the process is our goal, and we're glad we could make it hassle-free for you. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for your positive feedback!
Let me begin. I applied for a south Africa visa and that too a super rush delivery. Later after paying my money I realize that the super rush is their processing time not your actual day of getting your visa. Is that a joke. If I would have apply by the government website it just takes 30 minutes to upload and submit your application so what's is this 14 days processing time? Totally a waste, a company that is earning money based on attracting people on their false service, their service is totally bad. They are providing visa based on what it looks to me are for those countries where they issue visa very quickly even if you apply by their government site, like India, turkey etc.
Don't waste your money, I fall for the positive reviews that was posted on their site which they do that and I think may be these are bot generated that's why people only see the positive reviews.
I was a fool to trust this company so you don't do that.
Third their chat system omg it's so slow, and annoying because everytime you have to wait for so long to get a response.
My application was rejected reason unknown but I feel it would have been better if I would have apply via by the government website, and yes most importantly I got to know that south Africa evisa is free of charge, but this company charged me a government fee, hmm so that's too I don't know why.
They said they will return my money expect the government fee, but let see
Update: I went ahead and applied through the official website of evisa( South Africa) government website just to see how is the process though my plans are cancelled, I was not even charge a fee and I got the outcome today within 8 days. I wish I could upload the proof where I was not even charge a fee and I got my result within 8 days.
Most importantly I got a mail from the government saying that the proof of financial statement is invalid so my visa was rejected. It was so foolish of me to trust this company, when people are sitting at this company and say they check everything and then apply they couldn't even check or have any experience to know that if they don't apply certain documents correctly the visa might be reject. The fault was completely from their side that they didn't know the form of bank statement that I uploaded was invalid. First yes if I would have applied from the website also my visa would have been rejected but I won't have lost money and wait for two weeks to cancelled everything.
Update: I got my refund after so many days. I was refunded the processing fees.
Date of experience: May 31, 2023
Hello Rituparna,
We're sorry to hear you experienced inconveniences during your visa application process. We understand your frustration and would like to address your concerns.
The processing time provided by iVisa refers to our internal processing time, which may differ from the actual time it takes to receive the visa. We apologize for any confusion this may have caused.
We assure you that the reviews on our website are from genuine customers, and we strive to provide accurate and reliable information. However, we apologize once again if this led to any misunderstanding.
Regarding the rejection of your application, we understand your disappointment. Visa rejections can occur due to various reasons, and most of the time they are beyond our control. We always aim to assist our customers and provide a refund, excluding government fees, as per our policy.
Our finance team typically takes up to 3 business days to review your order. However, we are dedicated to delivering exceptional service. To expedite your refund process, kindly email us at help@ivisa.com with your 6-digit order number and email address. Rest assured, we will prioritize your case and provide a response within 24 hours. We genuinely appreciate your cooperation and eagerly anticipate assisting you.
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Hi Jaime,
Thank you for your kind words! We're delighted to hear that you had a positive experience with iVisa and found our service to be fast and professional. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Your satisfaction is important to us. Safe travels!