Overview
iVisa has a rating of 4.4 stars from 950 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process and quick response. iVisa ranks 2nd among Travel Visas sites.
Claims to assist with Japan visas but only issues health declarations. Won't provide refunds since they put time into this useless health declaration that has nothing to do with the visa. Misleading company, avoid!
From start to finish really good, if you get something wrong the communicate very quickly
Would highly recommend
Online ordering is easy; finding the right photo for the requirements is tricky. The video only helped for scanning passport, not for suggestions on what shots to send. So there was some confusion about your requirements. Also, you can't really edit anything after it's sent back to iVisa. So you don't know (until it's rejected or more information sought) what's wrong with photos.
I applied for 2 visas for Indonesia and got them very quickly. There was a slight mistake and over payment but after discussing with them, I got a refund. I recommend you apply for a visa a couple of weeks before you travel so that any mistakes can be rectified then. Happy enough to order again.
This was my first time using a third-party service to apply for a visa, and I must say, it was an excellent experience! They handled everything for me, and I received my visa via email without any hassle.
Whenever I had questions, I reached out to them through WhatsApp, and their team was incredibly responsive. They were not only kind but also super helpful, I mean, who would have thought they'd reply promptly at 3 AM?
Overall, I'm really impressed with their service, and I'll definitely be recommending them to my friends and family.
Hi Elizabeth,
We are delighted to have provided you with an excellent experience during your first time using our visa application service.
Our team takes pride in offering a seamless and hassle-free process for our valued customers, and we are thrilled to know that we could meet your expectations.
We understand the importance of clear communication, which is why we make ourselves available through WhatsApp, chat and email to assist you promptly.
Your kind words and recommendation mean a lot to us. We are grateful for your trust and confidence in our services.
Should you or your friends and family need assistance with visa applications in the future, please don't hesitate to reach out to us.
Wishing you safe and memorable travels on all your journeys!
I entered a 20% coupon - which said it would apply to the purchase yet it didn't. I emailed the company on multiple occasions requesting the 20% reimbursement and still have not received a response (been 2 weeks). I also paid extra for 'expert editing' however - I just received a letter from the consulate indicating the photos as provided by iVisa are not acceptable. I have emailed Ivisa again and still no response. Very unhappy customer. Be wary - customer service is (from my experience) terrible or non-existent. Very disappointed.
It was easy to get, after a couple of false starts. ( my fault)
Dear Denise, thank you for your kindness in leaving such valuable feedback. We are available for whatever you need. Have a safe trip. (: We are here for you.
I am very impressed with the speed in which the visa was granted. The steps on line were extremely easy to follow. I would recommend this service to anyone.
The Brazilian consulate was very strict with photos which held up our approval,,,,I am a retired airline employee, so I don't get a confirmed seat, they kept requesting a reservation,even though we had a confirmed cruise leaving Brazil….we finally got it thanks to all the folks at ivisa….😎
It took almost 30 days to get a Brazil visa, you folks did a good job getting, it was Brazil visa requirements that slowed everything up. I have it now, thanks #878651
Process was pretty straightforward and Visa granted shortly afterwards.
Although I must say i was rather irritated by the follow up similar application forms that kept being sent for completion in spite of my visa already granted.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Business History
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Brian, thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
By analyzing your case and situation, we understand that there was room for improvement. We sincerely apologize if this has affected your experience and gladly appreciate you for taking your time to provide us such feedback, as if it wasn't for you, we would not find these opportunities to improve.
It is relevant to note that iVisa is a third-party service that applies for visas on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of visa rejection. As such, we have our own processing fee - apart from the government fee itself. In case there is a need to issue a new visa with a government, in case it requires a government fee, a payment is required for us to be able to proceed with the order.
Nonetheless, after reviewing your case and thinking about your satisfaction as our customer, we are exceptionally providing a refund, with further details present in our latest e-mail.We apologize for any inconveniences and hope that you have a great week. In case you need any other help or have any further questions, please reply to our last e-mail. We are here for you.