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iVisa has a rating of 4.5 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
Very please with service, very quick. Made a mistake on photo size, got an email to correct size, resend and had no issues. All was done with the 3 days and received visa with no issue. Excellent service.
Date of experience: May 25, 2024
Being able to use a computer I found easy to apply, but for somebody older they could find it difficult.
Date of experience: June 17, 2024
I applied for 2 visas for Indonesia and got them very quickly. There was a slight mistake and over payment but after discussing with them, I got a refund. I recommend you apply for a visa a couple of weeks before you travel so that any mistakes can be rectified then. Happy enough to order again.
Date of experience: May 15, 2024
Very easy to use and fast turn around. No issues at all.
Date of experience: July 12, 2024
As a 73 year old,I found completeing the visa tricky,and doing it on my phone was a bad idea.Also I left it a little late doing it as I was acting on an [mpulse to visit Tiruvannamali and the Ramana Maharshi Ashram.So I asked a young friend to sort out the photo needed.Everything else was straight foward and i recieved your approval after 3days which was great The travel agent printed the visa off which was a good idea.The immigration officers at Chennai thought I should have prebooked accomodation in Tiruvannamali,when I told them I would find somewhere to stay once there they thought I was a bit mad,but granted me entry obviously...Hope this helps you,it was super hot and humid,as expected but worth every minute.The Tamils where wonderful
Date of experience: June 4, 2024
Well managed, felt well kept informed about star of the process, delivered within a few days.
Date of experience: July 1, 2024
Very easy. Thank you. I recommend to everyone who want to take a Indian tourist visa.
Date of experience: July 1, 2024
Bonjour!
Je suis satisfait pour la qualité de votre service.
Je reviendrai encore pour solliciter un autre visa après mon voyage, pour multi entrée.
Merci cordialement!
Date of experience: August 23, 2024
Cher Berge, merci d'avoir choisi iVisa et d'avoir pris le temps de laisser un avis sur nos services.
Merci pour vos commentaires positifs, cela nous aide à continuer d'améliorer nos services et nos canaux de support. Un e-mail contenant toutes les informations pertinentes relatives à votre dossier a été envoyé.
Nous vous souhaitons une excellente semaine!
Si vous avez besoin d'une assistance supplémentaire, le support est disponible.
Nous sommes là pour vous,
Équipe de Support Spécialisé, ivisatravel.com
Simple easy and convenient way to get your visa.and travel in comfort
Date of experience: July 1, 2024
It was an easy process and prompt questions replies
Date of experience: July 1, 2024
The ability to purchase our visas was quick and easy. Although the "picture taking" was a challenge, iVisa, worked with me and got me through the process.
Date of experience: May 18, 2024
The only negative is when you arrive in India, few people at the counter and long que and take a lot of time to get through the e visa counter
Date of experience: June 5, 2024
The Ivisa was not working - i didnt get an Document - at the Imigrasi in DPS they told me Ivisa is a scam. I just got the Declaration Qr but that is for free - so i pay for this 31€ and have to pay another 31€ at the Imigrasi one more time. Sorry Ivisa - it didnt work out for Indonesia.
Date of experience: May 15, 2024
Dear Simon, thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
According to your Order, you requested a document that requires no government fee. However, it is relevant to note that iVisa is a third-party service that applies for visas on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of visa rejection. As such, we have our own processing fee - apart from the government fee itself.
Nonetheless, after reviewing your case and thinking about your satisfaction as our customer, we are exceptionally providing a refund, with further details present in our latest e-mail.We apologize for any inconveniences and hope that you have a great week. In case you need any other help or have any further questions, please reply to our last e-mail. We are here for you.
Online ordering is easy; finding the right photo for the requirements is tricky. The video only helped for scanning passport, not for suggestions on what shots to send. So there was some confusion about your requirements. Also, you can't really edit anything after it's sent back to iVisa. So you don't know (until it's rejected or more information sought) what's wrong with photos.
Date of experience: April 17, 2024
It worked well but I thought it was an official government site rather than a more expensive third party.
Several emails since using them are annoying
Date of experience: May 5, 2024
Hi Robert,
We appreciate your feedback and apologize for any confusion. While we are a third-party service facilitating travel documents, we strive to provide a seamless and reliable experience for our customers.
We understand the importance of clear communication and aim to minimize any inconvenience caused by our emails. Your feedback is valuable, and we will use it to improve our communication processes.
If you have any further concerns or need assistance, please feel free to reach out to our customer support team. We're here to help ensure a smooth and enjoyable experience for your travel needs. Thank you for choosing our service, and we hope you have a great trip.
I was assisted at every step. Whenever I asked for help, the response was always in time and to the point. I suggest to every body to avail this service
Date of experience: May 15, 2024
Getting my visitors visa was extremely easy (except for the glare on my passport photo).
Heading to Australia to welcome my brand new grandson (yet to be born)….Thanks for all your help!
Date of experience: May 9, 2024
As we worked for years and didn't travel overseas as we would have liked, this is the first time we have needed a visa, it was a bit daunting to us hoping we completed the needs for the visa correctly, it seems all to be correct, thank you
Date of experience: April 22, 2024
I lost more than 1,600 US dollars due to what was supposed to be an entry visa issued through you. You were supposed to have communicated with the Malaysian government, but they detained us because of it.
Date of experience: April 17, 2024
Dear Issa,
Thanks for your review. Our operations team confirmed that they are looking for a solution of your case via email. Please check it and inform us your decision.
Quick and helpful service, easy to use pages on the website
Date of experience: June 17, 2024
Not only was the UI excellent - clear, and with the right amount of information on each page - but it was also only asking for relevant information. There were no glitches and it loaded well. It was very easy to upload the needed supporting documents, again something that is not always the case. And finally, hats off to the chatbot, which I used to ask if my application, which had been made quite late (only 3 days before travel) would be approved in time. The chatbot was able to refer to my travel date and confirm that my ETA would be approved in time. Excellent job everyone.
Date of experience: April 22, 2024
It's essential to have all your documentation ready prior to arrival. Have all have all documents required ready upload them and soon enough you'll have your Visa. Excellent service.
Date of experience: May 15, 2024
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Dear Brian, thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
By analyzing your case and situation, we understand that there was room for improvement. We sincerely apologize if this has affected your experience and gladly appreciate you for taking your time to provide us such feedback, as if it wasn't for you, we would not find these opportunities to improve.
It is relevant to note that iVisa is a third-party service that applies for visas on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of visa rejection. As such, we have our own processing fee - apart from the government fee itself. In case there is a need to issue a new visa with a government, in case it requires a government fee, a payment is required for us to be able to proceed with the order.
Nonetheless, after reviewing your case and thinking about your satisfaction as our customer, we are exceptionally providing a refund, with further details present in our latest e-mail.We apologize for any inconveniences and hope that you have a great week. In case you need any other help or have any further questions, please reply to our last e-mail. We are here for you.