iVisa has a rating of 4.5 stars from 787 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
User friendly fast and cheap. Would certainly use the service again in the future.
Date of experience: April 8, 2024
My boyfriend has been using ivisa services for a while. He applied for my Indian visa with ivisa and I received it in two days. Ivisa has an excellent team who are always ready to help with any questions. Thank you ivisa
Date of experience: October 10, 2023
I had a trip to Thailand with my wife and we were super confused on how to get the visa. It wasn't easy at all to find the information and we thought we were going to loose our money. For some reason these embassies lack somebody that speaks english and wants to genuinely help tourists. We tried calling different embassies just to get an idea of what we needed and sent messages through instagram with no success.
GFinally we found iVisa and decided as a last measure to try them out, and after contacting them they guided us through the process and made the whole thing a lot easier, specially the peace of mind of knowing we were not going to have to repurchase everything for a later date. Long story short, we got our visa and everything worked out
Tip for consumers:
It is not cheap but its worth it when you are finding trouble doing it yourself. They really make it a lot easier
Products used:
Thaliand visa
Date of experience: August 1, 2023
Communication went well and I appreciated the prompt responses. At one point, I felt that the rep was requiring too much information about my accommodations in Ghana -- which I had already provided. But other than that, I was quite satisfied.
Date of experience: July 25, 2023
Hi James,
Thank you for sharing your feedback with us!
We're glad to hear that the communication and prompt responses were satisfactory during your visa application process.
We apologize for any inconvenience caused by the request for additional information and understand your concern.
Our aim is to ensure a smooth and efficient process, but we'll take your feedback into account to improve our services.
Should you require any assistance in the future, feel free to reach out to us.
Thank you for choosing iVisa, and we wish you a wonderful trip to Ghana!
I needed an Australia Tourist Visa, and it is usually a hassle to understand what are the documents that will help you increase the odds of getting approved for the visa. IVisa's team helped me with the guidance I was looking for about supporting documents and I got my Australia visa without any issues. I recommend iVisa if you need help with your visa without having to navigate government bureaucracy.
Date of experience: July 28, 2023
Hi Juan,
Thank you for sharing your feedback. Our team takes pride in offering comprehensive support and guidance to make the visa application process smoother for our customers.
Obtaining a tourist visa for Australia can indeed be challenging, and we understand how important it is to have the right documents to increase the likelihood of approval.
Our experts work diligently to ensure that our customers receive the necessary assistance and accurate information to navigate through the complexities of the visa application.
It brings us immense joy to know that our efforts led to a successful outcome for your Australia visa application, and that you were able to avoid the hassles of dealing with government bureaucracy.
At iVisa, we are committed to providing a seamless and efficient experience for all our valued customers.
Your recommendation means a lot to us, and we are always here to help you with any visa-related queries or concerns.
Once again, thank you for choosing iVisa, and we wish you an amazing trip to Australia filled with unforgettable memories!
I really liked their friendly and professional approach towards their clients' needs and the way they handle the visa applications with care is so pleasing and they do their best to deliver more than expected. I would love to apply with them again very soon. Thank you so much guys
Date of experience: October 9, 2023
People in iVisa are customer oriented! Since I reached them to apply they have been helpful, especially the customer service team who was aware of my messages when I needed information about the status of my application. If you are not 100% secure to apply, I hope this message can help you to take the best choice with the best ones!
Products used:
Australia ETA
Date of experience: July 21, 2023
I have been planning my trip to the UK for months and thanks to IVisa the process has been much easier. They guide you through the whole process and they have an excellent customer service that solves all your doubts.
Tip for consumers:
They are an excellent service to obtain your document in the best possible way.
Products used:
United Kingdom Visitor Visa
Date of experience: May 19, 2023
Hi Karen,
We're thrilled to hear that our services have made your trip planning to the UK much easier.
Our team takes pride in providing excellent customer service and guiding you through the entire process.
Should you have any more questions or need further assistance, feel free to reach out.
We appreciate your feedback and wish you a wonderful trip to the UK!
It's a SCAM
Absolutely terrible experience! I do not recommend applying for any visa with them. They promised me the processing time would be 6 business days so I planned and booked my trip accordingly. I ended up waiting 14 BUSINESS DAYS to get the visa! And I had to lose money canceling my flights. That's not even the worst part, the worst part is that they entered the visa information wrong and I received a different visa type altogether!
It was a horrible experience and an absolute waste of time and money. You are better off applying for a visa yourself.
Products used:
Visa
Date of experience: March 2, 2022
Needed passport photos quickly and looked up iVisa. The process was quick and easy and got them delivered without any problems. Got them accepted for my B1/B2 visa without any problem. I would use them again, specially if they are as quick ith Visas as they are with passport photos
Tip for consumers:
They offer a wide range of products so be careful to choose the correct one and understand if you actually need the product to travel or not.
Products used:
Passport Photos
Date of experience: August 1, 2023
Hi Daniel,
Thank you for sharing your positive experience with iVisa! We are glad to hear that we could assist you with obtaining your passport photos quickly and hassle-free.
At iVisa, we strive to provide efficient and reliable services to our customers, whether it's for passport photos or visa applications.
We are delighted that your passport photos were accepted without any issues for your B1/B2 visa.
Your kind words are truly appreciated, and we would be more than happy to assist you with any future visa applications or passport photo needs.
We aim to maintain the same level of speed and excellence in all our services.
Should you have any questions or need further assistance, please feel free to contact us.
Thank you for choosing iVisa, and we look forward to serving you again in the future.
Best regards,
I am thrilled I got the visa superfast, and it was very simple to fill out the form.
I recommend 100% iVisa I loved the way they treated me.
Very efficient. Fast and very good communication with their agents.
Tip for consumers:
The website UX was awesome!
Products used:
Kenya eVisa
Date of experience: May 3, 2023
I applied Australia evisitor visa by myself. I have British passport. Australian immigration took ages and never processed my application.
I contacted ivisa. They advised me to cancel existing application. I did so and Australian immigration took ten working days to cancel my application.
Then I applied again through ivisa and they got me visa in four days. All the time, they responded emails promptly. Within one hour, I got reply of my every email. Australian immigration asked for additional documents that I provided. Then ivisa ensured speedy processing of my e visitor visa. Thank you so much. Highly recommended.
Date of experience: December 7, 2022
Hi Faheem,
We're thrilled to hear that we could assist you in obtaining your Australia eVisitor visa efficiently.
Our team strives to provide prompt and helpful support throughout the process, and we're glad that our timely responses and assistance with additional document requirements made a positive difference for you.
Thank you for your recommendation, and if you have any further travel needs or questions, please don't hesitate to reach out.
Have a wonderful trip to Australia!
All went well with visa application with the exception of loading the passport image,,, that was a bit of a hassle but we managed it in the end.
Date of experience: March 15, 2024
They are charging for nothing, I applied for e-visa to Egypt ( I did not want to wait in line in airport) and they provided me with health declaration and said that I can obtain visa on arrival in airport! They refused to refund my money, in their reply that said that they are not providing e visa and only health declaration form
Date of experience: April 16, 2022
It was quite easy until the picture requirements. I understood the specifications required but failed to strictly adhere to them. It took me a few attempts before I could submit pictures that were acceptable. My misgiving is that I did not know what the status of my application was after the promised time period and had no notice that the first pictures I submitted did not meet requirements. After a week from submission, I had to inquire about the status of my application and it was only then that I found out that I had to resubmit pictures.
Date of experience: September 21, 2023
I am pleased with the service as it was quick and user friendly.
Date of experience: April 9, 2024
Took far too long to submit and get Visa, but overall quite satisfied.
Date of experience: April 9, 2024
Seamless.
Very easy process from start to finish. All staff super polite and helpful.
Date of experience: April 9, 2024
1- writing the names of applicants wrongly
2- telling us that, there is an issues with our passport without informing us what was the issue
3- the process takes so long
Date of experience: January 18, 2024
Hi Abdelaziz,
Thanks for your review. We are constantly working to make it as easy and convenient as possible for our customers.
Thanks for letting us know in which areas we can improve. The changes will be done, so this doesn't happen again in future applications. We hope you have a wonderful trip to India!
We paid on line for a Mexican entry visa. Which we could not use when we got to the Negales boarder crossing. So we had to pay again to enter Mexico.
So there is something very wrong with your service.
Date of experience: October 31, 2023
Fail to get an appointment date after many, many requests and explaining my exact problem that I am leaving the country for my grandchild's birth in New Zealand and will not be here at a later stage.
The processing agent never came back to me after I was informed that my urgent request was forwarded to him/her.
I am at a stage where I will have to cancel my Trafalgar Tour because I have no visa and that only for asking for 5 days in Italy and total of 12 days in Schengen countries. This is the worst experience ever with applying for a visa.
Date of experience: October 9, 2023
Paid extra for their so called 15 day e-visa rush service. Stressed all the way to the day of my flight as I did not received my visa on time. Changed my flight for the following week and still no visa. They have no sense of urgency with something that is so time sensitive. All they would reply via email is "waiting on government approval" because they even refuse to talk on the phone. I reached out to that issuing government myself and was told visa application was denied and needed resubmission because of no travel medical insurance for covid even thought I provided this to iVIsa.com. Even with this evidence iVisa continued to reply they are waiting on government response and refuse to do nothing else. Extremely frustrating. Needless to day my entire vacation was ruined and wasn't able to travel loosing thousands in the process.
Date of experience: August 2, 2021
This is the first time I had the opportunity to renew my passport online. Whenever I do things online, i am concerned about not being able to successfully navigate the site as technology is not my strength. But, in this case the instructions were very clear and when I made a mistake, I was able to correct things pretty easily. I was very happy to see the packet come in the mail ready to be sent for my passport renewal.
Date of experience: October 13, 2023
I spent hours trying to upload the requested documents. The website continues to give errors. If you want to spend money and receive nothing, this merchant will deliver exactly that... nothing. Best of luck.
Tip for consumers:
Run the other way. Use a reputable company that does the leg work for you and pay a bit more.
Products used:
A necessary Visa for an upcoming trip. I spent hours trying to complete the necessary requirements and was never able to get a resolution.
Date of experience: September 14, 2022
I used iVisa to apply for six visas during a 2.5 month trip that, as of Aug. 28, still has a month to go. Since my travel schedule was flexible, I decided to apply for visas along the way. Everything worked perfectly.
Products used:
Travel visas
Date of experience: August 28, 2023
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Hi Manuel,
Thank you so much for sharing your experience with iVisa! We understand that the visa application process can be confusing and challenging, especially when dealing with language barriers and limited information from embassies.
We are delighted that you chose iVisa as your solution and that our team could guide you through the process with ease, providing you with peace of mind for your travel plans.
Your satisfaction is our top priority, and we are here to make the visa application process as smooth as possible for all travelers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help!
Have a fantastic trip to Thailand with your wife, and we look forward to serving you again.
Best regards,