• Bookmark

    iVisa

iVisa

Overview

iVisa has a rating of 4.5 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 91%
Positive
443
Neutral
11
Negative
33
View ratings trends
46
See all photos
How would you rate iVisa?
Business's Favorite Review

“The experience felt like unreal and miraculous”

Sourish Z.
12/19/23

When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.

Date of experience: 12/19/23
See full review
Top Positive Review

“Very efficient”

PHIL L.
11/9/24

I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.

Date of experience: 10/30/24
See positive reviews

Reviews (786)

Rating

Timeframe

Other

Thumbnail of user thangavels
Indonesia
1 review
0 helpful votes
  • Send Message
December 26th, 2023
Verified purchase

We applied for IVISA to visit Bali, but it took a while to properly address and correct Photo's requirements, as we went through several trials on pictures!

Date of experience: December 26, 2023

Thumbnail of user terryl1051
Bermuda
1 review
0 helpful votes
  • Send Message
November 16th, 2023
Verified purchase

I needed a vise for Nepal while%carrying a UK passport. I was promised the passport by a certain date and received it before the date. Very happy about this.

Date of experience: November 16, 2023

Thumbnail of user castillovalc
Colombia
1 review
2 helpful votes
  • Send Message
May 13th, 2023

The application process is very straightforward. I-visa.com representatives were quick to answer all of our questions and correct any issues as they arose.

Tip for consumers:
An amazing experience

Products used:
Canada Visitor Visa

Service
Value
Returns
Quality

Date of experience: May 11, 2023

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Valeria,

We're thrilled to hear that you found our application process to be straightforward and user-friendly.
We strive to make the visa application experience as seamless as possible for our customers.

It's also great to know that our representatives were prompt in addressing your questions and resolving any issues that arose.
Providing excellent customer service is one of our top priorities, and we're glad that we could assist you throughout the process.

We truly appreciate your support and trust in our services.

Thank you for choosing iVisa!

Thumbnail of user davidh9117
Canada
1 review
2 helpful votes
  • Send Message
October 20th, 2023
Verified purchase

It is an efficient service and I wouldn't hesitate to use it again were I to travel to a country with arcane requirements for entry so that I wouldn't have to deal with the any Red Tape that might involve that I wouldn't know how to handle. However if one just needs and Electronic Travel Authority to go a short visit to Australia etc, then this service is very pricey. If I do it in again in the future, I will just go to the Australian tourist site and so it myself - also save myself 100 CAD in doing so.

Date of experience: September 20, 2023

Thumbnail of user carlav133
California
1 review
0 helpful votes
  • Send Message
January 30th, 2024
Verified purchase
• Updated review

Quick service, reasonable price, no problems at the border to worry about.
I will be back when needed

Date of experience: January 30, 2024

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Carla,

We're thrilled to hear that you found our service quick, reasonably priced, and hassle-free at the border! Your satisfaction and peace of mind are our top priorities. We look forward to serving you again whenever you need us. If you have any questions or require assistance in the future, please don't hesitate to reach out. We're here to help!

Came back for more
January 30th, 2024
Verified purchase
• Previous review

Quick service, reasonable price, no worries about anything, will e back!

Date of experience: January 30, 2024

Thumbnail of user deborahr529
Virginia
4 reviews
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

This website was extremely user friendly and I received my visa sooner than expected. I'll definitely use this company again.

Date of experience: December 19, 2023

Thumbnail of user hemmac
Canada
1 review
0 helpful votes
  • Send Message
October 2nd, 2023
Verified purchase

Avery simple easy to follow procedure that I had to go through in order to have my E- Visa processed.
It did take a little longer than usual but as the saying goes "Better Late Than Never"
Thanks.

Date of experience: October 2, 2023

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Hemma,

We're happy to hear that you found our procedure simple and easy to follow, even if it took a bit longer than expected. Your understanding and patience are greatly appreciated, and we're pleased that we could assist you with your E-Visa processing. If you have any further needs in the future, please feel free to reach out. Thank you for your feedback and understanding!

Thumbnail of user anjillaw
Australia
2 reviews
0 helpful votes
  • Send Message
November 15th, 2023
Verified purchase

It's been tough trying to get someone to amend our visa as they have been issued a month too early we leave australia on 7th Nov until 28th Nov and I have not been able to contact anyone though I have tried everywhere Order #*******

Date of experience: October 20, 2023

Thumbnail of user dattatreyap
GB
2 reviews
5 helpful votes
  • Send Message
July 25th, 2023
Verified purchase

I VISA ORGANISATION ARE A KNOWLEDGEABELE AND PAINSTAKING TEAM OF EXPERTS IN EXTENDING PROMPT AND UNFAILING SERVICE TO THE CUSTOMERS. I AM VERY HAPPY TO ATTEST TO THEIR GREAT CUSTOMER SERVICE SKILLS AND DEVOTED APPROACH TO THE NEEDS OF THE CUSTOMERS. THEY ARE EXPERTS AND AFTER KNOWING THE NEEDS OF THE CUSTOMERS, THEY GUIDE THEM IN THE BEST MANNER POSSIBLE AND WITH THEIR HIGH LEVEL CUSTOMER SERVICE SKILLS, PROMPTLY, PROVIDE THE CUSTOMERS FULFILMENT. I AM PROUD TO RECOMMEND THIS ORGANISATION TO ANYONE NEEDING CONSULAR AND DIPLOMATIC SERVICES.

Date of experience: July 25, 2023

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Dattatreya,

Thank you for your kind words! We are delighted to have provided you with a knowledgeable and attentive service for your consular and diplomatic needs.

Your satisfaction is our top priority, and we are proud to receive your recommendation.

Best wishes for your upcoming travels to India, and we look forward to assisting you again in the future.

Have an incredible journey!

Thumbnail of user levin.sonia
Israel
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Very convenient application. You can get your permission to enter country without going to ambesy.

Date of experience: March 5, 2024

Thumbnail of user kavitap20
GB
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

Easy, convenient and quick! Great communication too.

Date of experience: March 5, 2024

Thumbnail of user gerardh156
GB
1 review
0 helpful votes
  • Send Message
March 5th, 2024
Verified purchase

I've used Ivisa, several times.
Excellent and accurate advice given

Date of experience: March 5, 2024

Thumbnail of user ccastillovals
Colombia
1 review
0 helpful votes
  • Send Message
May 13th, 2023

Very efficient and clearly very knowledgable. Constantly updating clients on the progress of their application. On time with delivery as promised. Very understandable step by step instructions.

Tip for consumers:
Smooth process, very clear and fast processing. Transparent and easy to follow. Support available, if needed.

Products used:
Visa

Service
Value
Returns
Quality

Date of experience: May 11, 2023

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Valeria,

We're delighted to hear that our service was efficient, knowledgeable, and provided you with clear instructions throughout the application process.

At iVisa, we believe in keeping our clients informed every step of the way, and it's great to know that our constant updates and timely delivery met your expectations.

We truly appreciate your feedback and the trust you've placed in our services.

Thank you for choosing iVisa!

Thumbnail of user johnh9470
GB
1 review
0 helpful votes
  • Send Message
December 21st, 2023
Verified purchase

Struggled to upload data and photograph for the first family member.
Went to a competitor for the second and the data uploaded a dream and was half the price!

Date of experience: November 28, 2023

Thumbnail of user elenas324
California
1 review
0 helpful votes
  • Send Message
August 31st, 2022

THEY ARE SCAMMERS! We are leaving to Istanbul, Turkey tomorrow morning. My husband payed $240 for our two visas. Marc from iVisa.com emailed to him a Health Declaration which I did online and print out for FREE on website: https://register.health.gov.tr
I am checking all documents to go right now and asked my husband about visas from iVisa.com He showed me the same Health Declaration... They call it Turkey Passenger Locator Form. My husband on exchanging emails with Marc right now (NO LAST NAME, it's unknown with whom he is emailing now...) Marc said that the Locator Form is required to enter to Turkey and said nothing about VISAS that my husband asked him about. THEY ARE tongue-tied and wag in their answers so as not to touch on the specific question that was asked to them. It is clear to us what they are doing! We ask him give us a phone number to talk and since then we have NO EMAILS from iVisa, com I think we would sue them for our money. But it will be another story when we will be back from our trip! I PROMISE!

Date of experience: August 31, 2022

Thumbnail of user karenfloresmatias
Alaska
1 review
3 helpful votes
  • Send Message
August 3rd, 2023
Verified purchase

Got the visa in 5 minutes after entering all my information into their system. I am enjoying my days off now. :D

Tip for consumers:
They need to charge you to get you an order. They review all your information and get the visa as quick as possible.

They rocked! Thank you iVisa.

Products used:
Got my Australia evisa.

Service
Value
Quality

Date of experience: August 2, 2023

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Karen,

We are thrilled to hear that you received your visa within just 5 minutes after entering your information into our system.

At iVisa, we take pride in providing a seamless and efficient visa application process, ensuring that our customers can focus on enjoying their travel plans without any unnecessary delays.

We hope you have an incredible time during your days off and that your trip is filled with amazing experiences and unforgettable moments.

Safe and enjoyable travels!

Thumbnail of user mayas129
Saudi Arabia
1 review
0 helpful votes
  • Send Message
May 19th, 2022

SCAM
We found out at the airport checkin that we need a Health Declaration QR code to travel to the Maldives, and ivisa is the first site that appeared when we searched online. It looked legit, and we were in a rush. So we filled the forms, and then there were different processing times. Our flight was in 3 hours so we chose the rush order, and paid ~200 EUR.
Later we found the official maldives government website, and found out that the process is actually INSTANT and FREE!?! COMPLETE SCAM

Service
Value
Returns
Quality

Date of experience: May 19, 2022

Thumbnail of user lydiap137
Massachusetts
1 review
0 helpful votes
  • Send Message
June 27th, 2022

0/10.0/10.0/10.

Do not use this company for your passport photos.
It will get rejected.

My photo looked so photoshopped, it looked like my face was cut out and put on a white background and my face was edited into a weird color and looked too fake.

I was in a rush and the Walgreens employee just did another passport photo for me on the spot so I could send it to the government. I especially needed this process expedited since I was going out of the country in the next couple months.

I ended up not picking up the photo iVisa sent to Walgreens so they trashed it for me. Then iVisa tells me that they cannot refund but can resend me another edited photo to see if I would like that better. But I told them it's too late and that I don't need another photo.
They still refused to even consider giving me a refund and just copied and pasted their refund policy to me.

What kind of poor customer service is this?
Was I just talking to a human or a robot?

POOR customer service and POOR quality!

Don't waste your time and money!

Tip for consumers:
don't use iVisa

Products used:
passport photo

Service
Value
Shipping
Returns
Quality

Date of experience: June 27, 2022

Thumbnail of user sharons3696
Australia
1 review
0 helpful votes
  • Send Message
January 18th, 2024
Verified purchase

Easy, efficient and hassle free. I tried going through official government site but this way was so much better

Date of experience: January 18, 2024

Thumbnail of user aliciah529
Netherlands
1 review
0 helpful votes
  • Send Message
February 29th, 2024
Verified purchase

Accommodating with such inquiries service center call very informative good service

Date of experience: February 29, 2024

Thumbnail of user tobiasb58
Egypt
1 review
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

On the first delivery (after 2 days!), the QR was not readable (pdf to bad quality),but at the border this did not matther, they just throw the visa in the corner, not even loocked at it.

Date of experience: October 12, 2023

Thumbnail of user charlesw3413
South Carolina
1 review
0 helpful votes
  • Send Message
January 7th, 2024
Verified purchase

Not sure if I couldn't have done this thru the airline web site without the pressure of spending more with additional add-ons.

Date of experience: December 15, 2023

Thumbnail of user experiencet
Experience T. – iVisa Rep

Hi Charles,

Thanks for your review. We have emailed you in case you need further assistance. Also, we wish you beautiful travel to the Dominican Republic!

Thumbnail of user toma1247
Norway
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

YES THANK, YOU,, IT MADE LIFE MORE EASY FOR TRAVELING IN THESE DIGITAL DAY,S WE LIVE IN,, CHEERS TOM,

Date of experience: February 8, 2024

Thumbnail of user savat2
Czechia
1 review
0 helpful votes
  • Send Message
February 25th, 2024
Verified purchase

Good experience, we received the visa very fast and filling in the form for visa was not difficult.

Date of experience: February 25, 2024

Thumbnail of user niazg1
GB
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

It was very good and easy to process your application for visa without any hassle in few hours you will get it by email

Date of experience: October 30, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.

Business History

Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.

10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.

iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.

Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.

Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.

Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.

Find out more: https://www.ivisa.com/about-us

Company Representative

Thumbnail of user koellek
Jan K.
Typically responds within 7 days

How do I know I can trust these reviews about iVisa?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about iVisa?