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iVisa has a rating of 4.5 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
Very expensive comparing with other companies and the government fees
Date of experience: February 20, 2024
Appreciated the experience. Thank you. Will use your services again next time.
Date of experience: February 20, 2024
Faster than expected keep up the good work,
Thanks again
Solomon
Date of experience: February 20, 2024
Very bad your website need good help center and not good talking help center bad bad bad bad bad bad
Date of experience: December 26, 2023
Hi Guzal
Thanks for your review. We have emailed you to offer further assistance on this matter. Let us know if you need something else through that channel.
Visa Cost is very high.
A reasonable Charge would be better.
Thank you so much for your understanding
Date of experience: December 25, 2023
Hi Roba,
Thanks for your review! We appreciate your sincere feedback on our products. Please note that your feedback let us know in which aspects we can improve.
Also, we have emailed you recently about your case. You are invited to reply if you need extra assistance from our side. Safe travels!
I am very happy to apply for a visa. I am thinking about my trip. I really feel like I can share my dream for next year with you
Date of experience: December 19, 2023
Just made everything so easy, and quick.
Excellent service, notifications kept us up to date. Perfect. Thankyou
Date of experience: December 19, 2023
Amazing, this made my planning a lot easier so that I would have no trouble getting my trip done.
Date of experience: January 21, 2024
Used them to get my australia visa. Was relatively simple and easy. Got my visa within an hour. Not much else to report. Thanks iVisa
Products used:
australia visa
Date of experience: July 5, 2023
Hi David,
Thank you for choosing iVisa for your Australia visa application!
We're glad that you received your visa within an hour, allowing you to proceed with your travel plans.
If you have any future visa needs or any questions, feel free to reach out to us.
Thank you for your feedback and have a fantastic trip to Australia!
Very fast and accurate job...easy access to fill requirements..
Date of experience: February 15, 2024
Nice and easy to use. Would recommend anyone to use. Will definitely be giving another go in the next couple of months
Date of experience: September 29, 2023
Hi Stephen,
Thank you for your positive feedback! We're glad to hear that you found our service nice and easy to use. We look forward to assisting you again in the next couple of months. If you have any questions or need further assistance, please don't hesitate to reach out. Safe travels!
Was very useful for me to get my evisa for my business trip to India
Date of experience: February 12, 2024
They have my credit card, and they keep applying charges i had ti cancel my credit card while im traveling
Date of experience: March 9, 2022
It was quick, straight forward and they kept to the time of delivery.
Date of experience: February 9, 2024
Get very fast visa on very reasonable price and also customer service is very supportive.
Date of experience: February 8, 2024
Quick and easy without unnecessary paperwork and documents
Date of experience: February 8, 2024
Rush processing is a complete waste of money - I paid more than US$170 for …. Nothing at all. When I recently needed to urgently obtain an NZeTA I used iVisa. I paid an exorbitant 2-hour super rush processing fee. Despite this, iVisa did not deliver the Visa on time for departure. It actually turns out that there are no "rush applications" with the NZ government for NZeTAs, so the rush fee can't actually speed up anything apart from iVisa's internal processing. However, this is not made clear at all. Despite paying the super rush fee for 2 hour processing, iVisa's response times to even simple queries on their chat were unacceptable (even a straightforward query about filling in the application took close to an hour for a response). Emails were not answered at all and the answers given on the chat were generally evasive and unhelpful. Strangely, my application now displays on their system as "6 hour processing rush application" despite me having paid for "2 hour super rush" processing (I have a written invoice for this) - was this changed after the fact?
Ultimately, this did luckily not matter but this is not due to iVisa's "services". When I enquired with my airline (Qantas), they told me that I should come to the airport anyway if I had a running application. The airline is able to look into the online system and at the check-in counter it turned out that NZ immigration had already cleared me for travel. At this point I had not received anything from iVisa.
Lodging the application myself with the Government would have been as easy as lodging it via iVisa (using the NZ Government's app or online). It also turns out that the NZeTA fees are cheaper if you are an Australian permanent resident, another point that iVisa did not tell me anything about.
I also requested that iVisa tell me my offical application number with the government so that I could give this to the airline and was told by iVisa (after a very lengthy delay) that they would b unable to obtain this. Strangely, it turned out that I could easily look this up on the app myself by simply entering my passport number!
Ultimately, a complete waste of US$170. I will definitely not use iVisa again.
Products used:
Visa
Date of experience: January 14, 2023
I was pleasantly surprised to receive my visa on time which gave me time to organise the last minute plans.
Date of experience: September 26, 2023
Hi Genevieve,
That's fantastic to hear! We're delighted that your visa arrived on time, allowing you to make last-minute plans with ease. If you have any more travel needs or require assistance in the future, please don't hesitate to reach out to us. Enjoy your upcoming trip!
I was very surprised because when I need to do the same paper for Singapore, it was free of charge.
Date of experience: February 1, 2024
Very efficient process and a timely receipt of our visas
Date of experience: February 7, 2024
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Dear Ruba,
Thank you for taking the time to share your thoughts on our pricing. We truly value your feedback as it helps us enhance our services to better meet your needs.
Rest assured, we continuously strive to offer competitive pricing while maintaining the quality and efficiency of our visa application process. Your satisfaction is our priority, and we are committed to providing you with the best possible experience.
If you have any further questions or need assistance, please don't hesitate to reach out to our dedicated customer support team.