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iVisa has a rating of 4.5 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
I have worked with John Z many times and at all times he has been helpful, courteous and efficient. Never missed a deadlline:-)
Date of experience: August 30, 2023
Very fast - they connect with me smoothly
So, everything runs smoothly
Thanks for all the help
Date of experience: January 21, 2024
-Very good experience, easy to follow, and prompt notification if mistake
Date of experience: February 6, 2024
Great very easy guidance good info and fast delivery
Date of experience: February 5, 2024
Stay away from this scam company. Takes your money without the service to be completed. Doesn't allow to be contacted. It's a scam!
Date of experience: September 2, 2022
The team was so patient with me and guide me how to send our passports and pictures until I was able to get out visa granted
Date of experience: July 26, 2023
Could keep application schedule to get the visa, pre-application explanation is clear enough, charge scheme is clear, response is quick & reasonable
Date of experience: August 28, 2023
There was regular email communication regarding my application - friendly, polite staff - promptness
Date of experience: October 9, 2023
Friendly and supportive staff. Excellent service. If you need your visa done fast, iVisa is the way to go.
Date of experience: October 9, 2023
IVisa rendered an excellent service. Prompt reply. The Application is easy to use and user friendly.
Date of experience: August 27, 2023
It was completely fast and the customer service very eficcient, I will refer to my relatives for our next family trip.
Date of experience: August 2, 2023
Hi Melina,
Thank you for your wonderful feedback!
At iVisa, we strive to provide top-notch service and ensure our customers' satisfaction throughout their visa application process. We are thrilled that you had such a positive experience and that you would consider referring us to your relatives for your next family trip.
If you have any questions or need assistance in the future, please feel free to reach out to our team. We are always here to help and make your travel arrangements as smooth as possible.
We look forward to assisting you and your family on your next adventure!
Best regards,
IVisa provides services fairly quickly and avoids dealing with government visa applications that can be very cumbersome for the user experience.
Date of experience: August 2, 2023
Hi David,
Thank you for your kind words and for highlighting the efficiency of our services!
We understand that dealing with government visa applications can be time-consuming and complex, which is why we strive to offer a streamlined and user-friendly alternative.
Our goal is to ensure a hassle-free experience for our customers, and your positive feedback reassures us that we are on the right track.
Should you need any further assistance in the future or have any questions, please don't hesitate to reach out. We are here to help and make your travel arrangements as smooth as possible.
Safe travels!
Clear instructions and completion of the form in a short time
Date of experience: January 30, 2024
HI Fiore,
We're pleased to hear that you found our instructions clear and were able to complete the form quickly. Providing clear guidance and ensuring a streamlined process are top priorities for us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Very convenient, site was easy to navigate and got a quick response.
Date of experience: January 30, 2024
Hi Sylvia,
We're delighted to hear that you found our service very convenient and that our website was easy to navigate! Providing a seamless and user-friendly experience is important to us. We're glad you received a quick response. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help!
I had a very bad experience with ivisa. I applied for Bahamas visa since I am not US immigrant or citizen last Oct 5. Our cruise is Nov 10th and I had been chatting with the agent since no phone number to call, there is but nobody was answering at all. They keep saying it is "in process". It was already Nov 9th I was panicking coz I still did not get my visa so I myself called the Bahamas consulate in New Providence but unluckily they cannot help me with my problem since I applied for vis with this agency. They asked me where did ivisa applied for my visa and they said in Bahamas. Thank you for the employees in Bahamas embassy because they are very helpful. I called NY Bahamas consulate and they were able to locate the country where ivis applied for my visa which is in China since I live in the Philippines. I was begging ivisa to call Bahams consulate in China but they ignored my plea. I myself called Bahamas consulate in China and they were so nice and was able to release my visa. They said that they need my USA visa for the application which I sent 3 x. Anyway I was the one who processed my own visa not IVISA. I wish they have phone nmber to call. I was asking the supervisor if they can refund my call to CHina whish was pricey and the supervisor said it was my "will" to call the Bahamas embassy in China. WOW they have the nerve to say that to me. Very very bad experience. I will rate them 1 star.
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Date of experience: December 11, 2022
Hello, Janelle.
Thank you for contacting us. We're really sorry to hear that you had a negative experience with iVisa. We'd like to help you but we need more information in order to provide you with the best solution. To assist you further, can you please provide us with your 6-digit order number or send us an email to help@ivisa.com with your order number and we’ll contact you in less than 24 hours to issue the corresponding refund. Thank you for your cooperation.
A very simple process, will continue to use this service:-)
Date of experience: January 28, 2024
The steps were simple and straightforward and they responded in a good time
Date of experience: January 23, 2024
Very systematic and user friendly process. The issue of the visa is also timely.
Date of experience: January 19, 2024
I was kept informed at each stage, staff was excellent, it was a very good service, I will be using again next time I need a visa, I highly recommend
Date of experience: July 5, 2023
Hi Alan,
We're delighted to hear that you had a positive experience with our service.
Keeping our customers informed and providing excellent support is our top priority. We appreciate your recommendation and look forward to assisting you again in the future.
If you have any further travel plans or need assistance with visas, please don't hesitate to reach out.
Safe travels and best wishes!
Very easy to fill out application. Everything went smoothly.
Date of experience: January 26, 2024
Ivisa is very easy to use and good communication 🙏
Date of experience: January 26, 2024
Easy and quick and gives all the updates on time and had a great experience. I have skipped all the hazzle because of ivisa for my evisa
Date of experience: August 24, 2023
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Hi Patricia,
We are thrilled to hear about your positive experience with our team! Providing excellent customer service and guiding our customers through the visa application process with patience and care is our top priority.
It's wonderful to know that we could assist you in successfully obtaining your visa. Your satisfaction is a true testament to our team's dedication and commitment to delivering a seamless and stress-free experience.
We genuinely appreciate your kind words and recommendation. If you have any future travel plans or need assistance with anything else, don't hesitate to reach out to us. We'll always be here to support you.
Wishing you many more memorable and hassle-free journeys ahead!