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iVisa has a rating of 4.5 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
Let me begin. I applied for a south Africa visa and that too a super rush delivery. Later after paying my money I realize that the super rush is their processing time not your actual day of getting your visa. Is that a joke. If I would have apply by the government website it just takes 30 minutes to upload and submit your application so what's is this 14 days processing time? Totally a waste, a company that is earning money based on attracting people on their false service, their service is totally bad. They are providing visa based on what it looks to me are for those countries where they issue visa very quickly even if you apply by their government site, like India, turkey etc.
Don't waste your money, I fall for the positive reviews that was posted on their site which they do that and I think may be these are bot generated that's why people only see the positive reviews.
I was a fool to trust this company so you don't do that.
Third their chat system omg it's so slow, and annoying because everytime you have to wait for so long to get a response.
My application was rejected reason unknown but I feel it would have been better if I would have apply via by the government website, and yes most importantly I got to know that south Africa evisa is free of charge, but this company charged me a government fee, hmm so that's too I don't know why.
They said they will return my money expect the government fee, but let see
Update: I went ahead and applied through the official website of evisa( South Africa) government website just to see how is the process though my plans are cancelled, I was not even charge a fee and I got the outcome today within 8 days. I wish I could upload the proof where I was not even charge a fee and I got my result within 8 days.
Most importantly I got a mail from the government saying that the proof of financial statement is invalid so my visa was rejected. It was so foolish of me to trust this company, when people are sitting at this company and say they check everything and then apply they couldn't even check or have any experience to know that if they don't apply certain documents correctly the visa might be reject. The fault was completely from their side that they didn't know the form of bank statement that I uploaded was invalid. First yes if I would have applied from the website also my visa would have been rejected but I won't have lost money and wait for two weeks to cancelled everything.
Update: I got my refund after so many days. I was refunded the processing fees.
Date of experience: May 31, 2023
Relatively easy process even for less techy people
Date of experience: September 23, 2023
Hi David,
Thank you for sharing your feedback! It's good to know that the visa application process was relatively easy, even for those who may not be very tech-savvy. If you have any further questions or need assistance in the future, don't hesitate to reach out. Safe travels!
Smooth and easy to fill dealt in professional way. Very quick turnaround thanks
Date of experience: September 21, 2023
Hi Pipial
Thank you for taking the time to leave a review! We're delighted to hear that you had a smooth and professional experience with us. Providing a quick turnaround is one of our top priorities, and we're glad we could meet your expectations. If you ever need assistance with travel documents in the future, feel free to reach out. Safe travels, and best regards!
IVisa is the best way to get your visas. Easy and fast.
Date of experience: September 4, 2023
Excellent service, quick and well-priced. Always got a reply when I wanted them
* iVisa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2023
My visa came within 4 hours fast service very pleased
Date of experience: September 4, 2023
Professionalism too good, less time taken, speedy solutions.
Date of experience: August 28, 2023
Very professional though some requirements were not too clear
Date of experience: August 28, 2023
Very easy and clear, I highly recommend them to everyone.
Date of experience: August 27, 2023
Straightforward process easy to use, very professional issued when promised.
Date of experience: August 28, 2023
Efficient, professional, no hassle service for any visa
Date of experience: August 28, 2023
Constant communication and always with a very nice wording
Date of experience: August 28, 2023
It was extremely satisfying and very professional response. Well done team I Visa
Date of experience: August 27, 2023
Very good service, goo professional work, worth to pay so much without tension
Date of experience: August 23, 2023
Serius, available and fast. Very knowledgeable group of people.
Satisfied
Date of experience: August 14, 2023
Responsive team, professional help and support. Clear answers to all questions.
Date of experience: August 3, 2023
Thank you so much, and every document was relevant
Date of experience: July 27, 2023
Hi Yustina,
You're most welcome! We're thrilled to hear that you had a positive experience with us, and we appreciate your kind words about the relevance of the documents we provided.
We strive to ensure that our customers have all the necessary and accurate information for a smooth visa application process. Your satisfaction is our top priority, and we are glad to have met your expectations.
Wishing you safe and exciting travels in the beautiful land of Papua New Guinea!
La procedura di richiesta del visto è stata molto facile, la rapidità con cui ho poi ricevuto il documento è impressionante. Dopo 2 gg avevo i visti (mio e quello di mia moglie). Pagamento effettuato con Carta di Credito in tutta sicurezza. Grazie
Date of experience: October 31, 2023
Arrêter de m'ennuyer avec vos questions je vous ai dit que vous avez augmenter votre prix injustifiée donc arrêtez de vous reposer toujours la même question
Date of experience: August 31, 2023
Easy and perfect thank you,todo muy fácil te ayudan en todo los pasos son muy sencillos y bien explicados,un placer
Date of experience: December 28, 2023
Es hat alles reibungslos funktioniert, Vielen Dank
Date of experience: March 5, 2024
Von Anfang bis Ende zufrieden.
Schnelle Erledigung.
Date of experience: February 12, 2024
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Hello Rituparna,
We're sorry to hear you experienced inconveniences during your visa application process. We understand your frustration and would like to address your concerns.
The processing time provided by iVisa refers to our internal processing time, which may differ from the actual time it takes to receive the visa. We apologize for any confusion this may have caused.
We assure you that the reviews on our website are from genuine customers, and we strive to provide accurate and reliable information. However, we apologize once again if this led to any misunderstanding.
Regarding the rejection of your application, we understand your disappointment. Visa rejections can occur due to various reasons, and most of the time they are beyond our control. We always aim to assist our customers and provide a refund, excluding government fees, as per our policy.
Our finance team typically takes up to 3 business days to review your order. However, we are dedicated to delivering exceptional service. To expedite your refund process, kindly email us at help@ivisa.com with your 6-digit order number and email address. Rest assured, we will prioritize your case and provide a response within 24 hours. We genuinely appreciate your cooperation and eagerly anticipate assisting you.