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iVisa has a rating of 4.5 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention good service, application process, and next time. iVisa ranks 2nd among Travel Visas sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
When the Indian high commission's rubbish website stopped working and there was a need for an urgent visa, i-visa website was quick, prompt and reliable. They even sorted out my confusion over a chat. The Indian High commission's emergency contact line also does not work. It is a such a shame.
I was very pleasantly impressed- I had not intended to click on a third party provider but apply directly for my evisa for India. However compared to my wife's experience of applying directly, it was worth the fee. The website /portal for iVisa was much easier to navigate and to populate with my details. I subsequently got talking to an ex-colleague, a PA who used to arrange travel, visas etc for execs and she said she always used a (reliable) agency for visas. So based on my limited experience, I'd use again.
Fast and Easy to apply, much easier than lining up at arrivals
Date of experience: August 29, 2024
Very simple process. Very easy to follow and very quick reply.
Date of experience: August 29, 2024
Straight forward and easy to apply for. Would highly recommend.
Date of experience: August 29, 2024
Very good.Helpful information flow.
Would use again
Date of experience: August 29, 2024
Was easier to apply and received within 24 hours. Process was seem less.
Date of experience: August 23, 2024
Your service was fast but expensive, that's why I gave it a 4 star and not a 5
Date of experience: August 6, 2024
This was my 8th Visa to India, but my girst time using Ivisa. Similuar documentation was rejected by Ivisa, but fully accepted by Evisa. Also the cost was over double and timeframe was long.
Date of experience: July 12, 2024
Dear Peter, thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
According to your Order, you requested a document that requires no government fee. However, it is relevant to note that iVisa is a third-party service that applies for visas on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of visa rejection. As such, we have our own processing fee - apart from the government fee itself.
Nonetheless, after reviewing your case and considering your satisfaction, we have sent you an email with further details. We apologize for any inconveniences and hope that you have a great week. In case you need any other help or have any further questions, please reply to our last e-mail.
We are here for you,
Specialized Support Team, iVisa.com
Asked these guys to arrange my visa for Bali,most helpful very efficient,kept you informed of the progress all done and dusted in 24 hours highly recommend
Date of experience: July 1, 2024
It was easy to arrange. Any further information required was requested promptly.
Date of experience: August 23, 2024
My experience was a good one. Thank you so much for the guidelines. I was really pleased.
Date of experience: August 6, 2024
It was very easy-to-use. Less expensive than other options.
Date of experience: August 21, 2024
Easy, reliable and quicker within 24 hours. Worth it
Date of experience: August 19, 2024
My experience with ivisa was really good no problems at all.
Date of experience: August 19, 2024
Followed the prompts which were clear. Only trouble was getting the right size visa photo.
Date of experience: August 9, 2024
Was not happy to be charged %275 for visa processing. Apparently I was confused and clicked a wrong option to sign up for a membership.
Despite my complaint regarding the overcharge, your staff did nothing to resolve the high fee charged.
Date of experience: June 3, 2024
Dear Douglas,
Thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
As your current order utilized the benefits of iVisa+ and the product was delivered within the promised deadline, we are not able to provide you any refund according to our refund policy. However, if you desire, we are able to cancel your subscription renewal, avoiding a new charge before its annual renewal.
It is relevant to note that iVisa is a third-party service that applies for visas on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of a visa rejection. As such, we have our own processing fee - apart from the government fee itself. We also offer our iVisa+ subscription service, in which you pay an annual amount and receive discounts over the processing fees for the majority of our currently available products.
We wish you a great week, and in case you need any other help or have any further questions, please reply to our last e-mail. We are here for you.
Detailed application and timely results were.
Suggestions: Before starting the application advise applicant the need to prepare their photo in addition to the electronic copies of the passport. That way the application can be completed at one time rather than going back when all documents are ready.
Date of experience: May 27, 2024
The staff was so helpful, very professional service. So easy on line.
Date of experience: August 6, 2024
Very quick and easy.I would use them again when the need arises.Heading for Australia with all documents in hand.
Date of experience: July 12, 2024
There was a very quick turnaround in obtaining visa. Would recommend them.
Date of experience: August 6, 2024
I've just got scammed by iVisa.com as well. Don't do the same mistake I did believing they will process the Australian eVisa faster. I paid the super rush service which is supposed to be ready in 6 hours and it's already the 3rd day with no outcome and no more replies from iVisa. I did apply on Monday on the Australian gov for visa but because my flight was supposed to be on the 1st June I started to panic and decided to go through iVisa service thinking they will make it happen faster. Now after I lost the flight and everything that comes with it, I asked them for a full refund but guess what, they stopped replying. STAY AWAY FROM IVISA.com! And by the way the reply is AI you will never talk to a person!
Date of experience: May 31, 2024
Dear Florin,
Thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
Upon further review of your case, we understand that your order has been cancelled and fully refunded. Furthermore, we have withdrawn any applications made on our behalf at the Australian Government.
We sincerely apologize for any inconveniences and hope that you have a great week. In case you need any other help or have any further questions, please reply to our last e-mail. We are here for you.
Thank you for your service. We are very grateful for your support.
Date of experience: July 25, 2024
Ivisa makes the experience pleasurable and easygoing. I would recommend them to anyone, I have already, to my family.
Date of experience: July 1, 2024
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
Over 1M Clients Served
We pride ourselves on being the most reliable experts in the industry. That’s why over 1M travelers have chosen iVisa to help them get their documents.
10 Years of Experience
The rules and requirements of international travel have always been hard to understand. In an effort to make it simple for people to get where they wanted to go, iVisa was born. For the last 10 years we have built a platform on top of that expertise to take the burden off of our customers with unmatched service.
iVisa Services over 180 countries
We began with a handful of travel corridors. From there, we slowly expanded our offerings while maintaining the same level of quality that they had grown to love. Today, we offer travel documentation and services to over 180 countries with experts located around the world.
Scale-up
iVisa has grown from a start-up to a scale-up over the last decade. We’ve built a sustainable, pandemic-proof, product offering while providing meaningful value to millions of people. As we continue to grow, quality and service will remain as our central tenants.
Global company with US roots
Our journey may have started in an apartment in Miami, but today we have teams and offices located across the world. From New York and Washington D.C. To Lima and Madrid, the fabric of iVisa is global and diverse.
Agility
The world changes more and more rapidly everyday, the pandemic has taught us that. At iVisa, we manage the ever changing rules and regulations required for our customers to travel on a real-time basis. Our customers can always count on us to provide them with the most up to date information.
Find out more: https://www.ivisa.com/about-us
Dear Scot, thank you for your kindness in leaving such valuable feedback. We are available for whatever you need. Have a safe trip. (: We are here for you.