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    Ivy Exec

2018 CUSTOMER CHOICE AWARD

Ivy Exec

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Overview

Ivy Exec has a rating of 4.0 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ivy Exec most frequently mention customer service, job search, and positive experience. Ivy Exec ranks 20th among Job Search sites.

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Top Positive Review

“Excellent Experience”

Elliot g.
12/30/15

It was a pleasure dealing with Kevin. He was courteous, attentive and very capable. Addressed my issue immediately and did not keep me hanging on the line. I highly recommend your customer service. Elliot G

Date of experience: 12/30/15
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Top Critical Review

“Unethical business; Unauthorized charges; Run for the hills; Cannot get your money back!”

Srinivas N.
5/4/20

This is one of those unethical businesses that is around. I was charged $166 for 6-months membership without my consent. I tried to get the membership cancelled by writing to them a number of times, and called them few times. I have not received a single reply nor acknowledgement from the company. These kinds of businesses should not exist. I have never seen a business that starts with $0.99 and then switches you to 6 month membership costing $166. Somebody should put these people out of business. The CEO went to Columbia university, and has history of legal shenanigans. I cannot fathom how a reputed school can admit somebody like this. Accountability starts from the top. An organization is the reflection of its founders/management. Update: I got my refund, but still is NOT right.

Date of experience: 5/4/20
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Reviews (259)

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ivy exec (72) customer service (44) credit card (20)
Thumbnail of user tinaa29
Florida
1 review
3 helpful votes
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January 8th, 2016

When I had a question about a charge on my account, I called a number that eventually led to voice mail. My impatience caused me not to leave a message. Much to my surprise, the person on the other end called me back based on caller ID. He did not know the nature of my call but wanted to make sure I received the help I needed. Now that does not happen every day!

Date of experience: January 8, 2016

Thumbnail of user benm48
Texas
1 review
2 helpful votes
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November 10th, 2013

After finding them on the Inc 500 list I tried them out. I'm currently in LA but thinking about moving to NY. Sadly, they didn't have many high quality jobs in my field in LA, but when I checked their NYC postings there were more suitable jobs to pick from. So far I applied to 9 jobs and am count on that using them will pay off.

Date of experience: November 10, 2013

Thumbnail of user karenc125
Illinois
2 reviews
1 helpful vote
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March 10th, 2016
Verified purchase

I define exceptional customer service as: what I received to day when I called and left a voicemail message before normal business hours. I received a phone call and a message from Kevin providing with a call back # or instructions on how to reach the support department online. That only exceeded my expectations for the customer service he continued to provided. Kevin continued to deliver above where the standards and level of service I thought I was going to receive as reasonably normal, but they were exceptional! Good Listening skills, patience and good understanding of my concerns. He demonstrate the ability to research the matter and correct the errors. I was extremely please with his ability to interact and keep the conversation positive well producing a positive solution to a negation situation. Great job!

Date of experience: March 10, 2016

Thumbnail of user johns97
Georgia
1 review
21 helpful votes
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November 21st, 2014

This site is sketchy. I was looking through job opportunities on Phds.org and found one I liked. When I clicked apply for the job I was transferred to a marketing page for this site asking me to register before I could get any information about the job.

Date of experience: January 7, 2011

Thumbnail of user jamesw258
Arizona
1 review
2 helpful votes
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February 1st, 2016

Excellent customer service to not only cancel my subscription without hassle, but also to reimburse me for the most recent charge, as I have obtained a new job starting 1/6/2016, and the charge to my Amex for your service was on 1/22/2016. I'm very grateful for the refund, and the customer service rep was courteous, friendly and very helpful. Thanks for your service!

Date of experience: February 1, 2016

Thumbnail of user lesterm27
Illinois
1 review
12 helpful votes
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March 10th, 2016
Verified purchase

I called Kevin to see why I could not get the application to open. He explained that the profile had to be accepted first. He said he would resubmit the profile, and that I should get an email in 24 to 48 hours. Overall it was quite pleasant.

Date of experience: March 10, 2016

Thumbnail of user albertog16
Pennsylvania
1 review
2 helpful votes
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July 13th, 2013

I learned of Ivy Exec through my alumni network, and have been impressed with the high touch approach that Ivy Exec utilizes for professional development, connecting me with industry experts, as well as career advisors. I have attended a number of their webinars, and especially found their webinar on salary negotiation to be valuable.

Date of experience: July 13, 2013

Thumbnail of user lindab53
New York
1 review
2 helpful votes
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August 20th, 2013

My club in grad school was offering discount codes for this site a while back. I like that as an MBA student it was free while we were there. I canceled my premium account before graduation since I didn't need it, and never had any issues. I'm starting to use the website again for my new job search and I was pleasantly surprised to see all the new changes to the site since last time I logged in grad school. So overall, my experience with this website has been great.

Date of experience: August 20, 2013

Thumbnail of user chrisp81
Australia
2 reviews
7 helpful votes
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June 23rd, 2014

I found the site after a friend of mine from business school mentioned it. I checked it out and after going to the site almost daily I was able to find a position at a bank in my city. It worked out for me.

Date of experience: June 23, 2014

Thumbnail of user markh197
Indiana
1 review
1 helpful vote
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December 28th, 2015

Called to investigate a quarterly charge that was on a credit card. Was delighted to find out the charge could be stopped immediately and actually receive a partial credit for a service that is not needed.

The service exceeded my initial expectations!

Date of experience: December 28, 2015

Thumbnail of user elizabethm117
New York
2 reviews
0 helpful votes
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December 15th, 2015

I called to ask about upgrading my membership, but didn't leave a voicemail. Nevertheless, I received a follow up call. I spoke to Kevin M Ko who was very polite and helpful. There are a lot of job sites out there, but I will definitely recommend IvyExec to my friends!

Date of experience: December 15, 2015

Thumbnail of user roxannem5
California
1 review
1 helpful vote
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September 29th, 2015

My interface was very to the point and productive. In my conversation with Kevin I understood what was to be done with my resume, when I would get a call back and it included a 'Thank you' which I appreciate.

All in all the interface was very good.

Date of experience: September 29, 2015

Thumbnail of user mbj
Missouri
1 review
13 helpful votes
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April 26th, 2012

I signed up for free and they started sending me advertisements. As I was going through the advertisements I realized they posted an advert from the same company I currently work for and they were following up with me to pay $20 to apply for the position. The position in question was long removed form the company site. I contacted them and they asked me to send a link of the expired position so that they can give me a months subscription for free.

Not sure how I can get the link of the job which the company has removed some time back. Is there a time machine out there yet?

Date of experience: April 26, 2012

Thumbnail of user cynthiam47
Florida
1 review
3 helpful votes
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January 16th, 2016

Upon reviewing my bank account transactions after not doing so for 6 months (a relatively dormant account - or so I thought), I saw that I was still being charged for the job search program. But, I had not used the job search for months. I called and was helped by a very nice service representative. Although he was not able to refund all the charges for the months I had not used the service, he did the best he could do by refunding 3 months of fees and was understanding and pathetic about my distress at having not checked my account regularly and letting this happen.

Date of experience: January 16, 2016

Thumbnail of user giorgiof5
Illinois
1 review
1 helpful vote
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February 29th, 2016
Verified purchase

I called because I wanted to cancel my subscription because I found a job. I left a voice mail and within few minutes I received a call back.
I will get refunded for the portion of the not used subscription fee. The CSR was very polite

Date of experience: February 29, 2016

Thumbnail of user susanp24
New York
1 review
3 helpful votes
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August 29th, 2013

I had issues with the site when I first started using it. I couldn't login and wasn't too happy. I eventually found their phone number and called. I wasn't expecting much but I guess I came across a really helpful rep who not only helped me log-in, he also made sure I was using the service to it's fullest. That personal touch made a difference to me. More companies should do that.

Date of experience: August 29, 2013

Thumbnail of user mishele
Serbia
10 reviews
14 helpful votes
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July 27th, 2014

I accidentaly bumped into ivyexec.com and I must admit I was sceptic at the beginning but everything turned out great at the end. The things I like the most are the free webinars. You can watch them on their website or on their youtube channel. They try to cover all relevant subjects for people like myself, looking for a job or trying to change careers. Other than that, their mentors are great! Give it a try!

Date of experience: July 27, 2014

Thumbnail of user daniels67
New Jersey
13 reviews
47 helpful votes
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April 11th, 2013

I recently signed up on Ivy Exec to look for a senior manager / team lead job with a consulting firm in New York. Within 10 days of joining an Ivy Exec recruiters by the name of Kaye-Anne reached out to me with a position that was exactly what I was looking for.

She prepared me for the interview with some useful information. I made it to the final round, and although I didn't get the job, the Ivy Exec team was helpful every step of the way. I've recommended Ivy Exec to a few colleagues who are also looking to make a switch.

Date of experience: April 11, 2013

Thumbnail of user neilh40
Illinois
1 review
11 helpful votes
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February 29th, 2016
Verified purchase

I missed my free trial cancellation date, but because I was w/in 7 days Kevin was kind enough to issue a refund. He reiterated that they send out email reminders prior to the cancel date, and this is true - to a point. It would be much more effective if the message was TITLED "Your Free Trial is about to expire", versus "Are You Making the Most of Your Free Trial?", with the cancellation reminder included at the bottom. Regardless, I do very much appreciate the courtesy of a refund.

Service
Value
Returns
Quality

Date of experience: February 29, 2016

Thumbnail of user joig3
Virginia
1 review
6 helpful votes
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May 11th, 2017
Verified purchase

My first time working with IvyExec and we had a challenging project on our hands and they worked on the project for a month and a half to get it done. They came up with solutions, was patient with the process and truly enjoyed partnering with them. Looking forward to our next project together. Great work all around Aleks and Mirjana.

Date of experience: May 11, 2017

Thumbnail of user georgec46
California
17 reviews
41 helpful votes
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May 16th, 2013

Back in 2010 I used Ivy Exec to find my old position at Novell. Since then I moved to IBM, but now that I am back in job search mode I am using Ivy Exec again. I've had a number of interviews and I am hoping to get another job through their website soon. This service has worked for me!

Date of experience: May 16, 2013

Thumbnail of user richardo14
Virginia
1 review
17 helpful votes
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December 6th, 2013

My first bad review. I randomly checked my credit card statement today and found a $175 charge from them. Apparently when I signed up for the base subscription 6 months ago there was some fine print telling me I would be charged a regular fee at some point. I received no email or other notification that I was going to be charged or that I was getting moved from free to fee subscription and received no email or other notification that had been charged after the fact These are really shady business practices that I would expect from a scam artist trying to sell me magazines or somesuch not a legitimate job search site.

As for the content on the site - ALL of the jobs are already posted elsewhere on free sites, Indeed, Linked-In, etc, and MANY of the jobs on their site are out-of-date and seem to be there to make it look like they have a bunch of leads.

Date of experience: December 6, 2013

Thumbnail of user sumitj3
GB
1 review
2 helpful votes
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January 5th, 2016

Nii Ato was very helpful in discussing my career prospects and my resume. In the very short duration of the call (15 mins), we could discuss a lot of relevant things.

1. He quickly identified the roadmap for the careers I may be opting for! He guided me towards the approach I should be following.

2. He quickly pointed the gaps in my resume; his suggestions were very apt that clearly improved the quality of my resume.

I strongly endorse Nii Ato for initial Resume / Career coaching services.

Sumit

Date of experience: January 5, 2016

Thumbnail of user markusp4
BA
1 review
23 helpful votes
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December 5th, 2014

This place is run by a bunch of scammers. They told me the only way to join and see job ads is if I get verified via a credit card. OK, no problem there, but then the awful thing happens. They charge you $245 without telling you and without getting your consent.

Job leads? You can find better ones via GlassDoor and LinkedIn

There are numerous complaints about Ivy Execs unethical billing practices. Search Ivy Exec SCAM on Google and see for yourself.

People behind Ivy Exec should be sent to jail for this. Seriously. How the hell do they sleep at night knowing they are willingly scamming people out of money?

STAY AWAY AND WARN OTHERS!

Tip for consumers:
DO NOT GIVE THEM YOUR CREDIT CARD. IT IS A BAIT AND SWITCH SCAM!

Service
Value
Returns
Quality

Date of experience: December 5, 2014

Thumbnail of user jons65
Texas
3 reviews
9 helpful votes
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June 22nd, 2014

I tried out this site a while ago when I still lived in the Bay Area. I was looking for finance jobs in San Francisco. At that point I didn't really find the site had that many openings at my level in the area so I canceled my membership. I tried it again a few months ago when I moved to NYC and a had much better selection of jobs. It's my hunch that they are focused more on the East Coast, at least in finance.

Date of experience: June 22, 2014

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Ivy Exec offers executives jobs, career advice, and paid market research studies for senior business leaders and subject matter experts.

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Thumbnail of user kevink76
Milijana R.

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