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    Ivy Exec

2018 CUSTOMER CHOICE AWARD

Ivy Exec

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Overview

Ivy Exec has a rating of 4.0 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ivy Exec most frequently mention customer service, job search, and positive experience. Ivy Exec ranks 20th among Job Search sites.

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Top Positive Review

“Excellent Experience”

Elliot g.
12/30/15

It was a pleasure dealing with Kevin. He was courteous, attentive and very capable. Addressed my issue immediately and did not keep me hanging on the line. I highly recommend your customer service. Elliot G

Date of experience: 12/30/15
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Top Critical Review

“Unethical business; Unauthorized charges; Run for the hills; Cannot get your money back!”

Srinivas N.
5/4/20

This is one of those unethical businesses that is around. I was charged $166 for 6-months membership without my consent. I tried to get the membership cancelled by writing to them a number of times, and called them few times. I have not received a single reply nor acknowledgement from the company. These kinds of businesses should not exist. I have never seen a business that starts with $0.99 and then switches you to 6 month membership costing $166. Somebody should put these people out of business. The CEO went to Columbia university, and has history of legal shenanigans. I cannot fathom how a reputed school can admit somebody like this. Accountability starts from the top. An organization is the reflection of its founders/management. Update: I got my refund, but still is NOT right.

Date of experience: 5/4/20
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Reviews (259)

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ivy exec (72) customer service (44) credit card (20)
Thumbnail of user jonf16
Washington
1 review
3 helpful votes
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May 20th, 2014

I just completed an intro call with my Career Advisor Nii-Ato. He was helpful and insightful. Gave me some tips onhow to improve my resume. He also gave me a link to a recorded webinar on resume writing which had good information as well. So far my experience with Ivy Exec has been great.

Date of experience: May 20, 2014

Thumbnail of user erinf21
New York
1 review
1 helpful vote
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December 28th, 2015

I called over a holiday weekend and left a message. They called back within 4 hours of the first business back from the holiday and handled my issue via voicemail and email. It was super easy and fast.

Date of experience: December 28, 2015

Thumbnail of user danielo36
Illinois
1 review
1 helpful vote
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March 9th, 2016
Verified purchase

Reached out to Kevin for help with my account. Went his voicemail asked me to leave a message, I did, never expecting to get a call back. Not only did Kevin get right back to me, I missed his first call, had to call him again and he called me right back! He was great to work with and quickly addressed my concerns.

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Quality

Date of experience: March 9, 2016

Thumbnail of user kayalynk
New York
5 reviews
19 helpful votes
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July 20th, 2014

A great site for MBAs. I was invited to join the website and I wasn't sure how it would work out at first, but I really love it. Good mentoring, interesting webinars, and excellent customer service. If you're getting an MBA, IvyExec is the place for you!

Date of experience: July 20, 2014

Thumbnail of user nancym26
Indonesia
2 reviews
5 helpful votes
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September 24th, 2013

I am not looking for a job right now but decided to attend two of their webinars. I wasn't expecting much but the presenters both times were great. I was able to use the advice I got in my current job. TIP: If you go to their blog and click on the Webinar Library, you'll see a lot of their previous webinar recordings for free.

Date of experience: September 24, 2013

Thumbnail of user mh47
California
1 review
4 helpful votes
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June 18th, 2014

Customer Service at IvyExec was responsive, direct, and efficient in their actions.

Within 24 hours of my initial e-mail, I had engaged in an exchange with two members of their Community Development Team, GR and KB. Both were courteous, respectful, and professional in their conduct and resolved my personal request promptly.

Based on my experience, I would highly recommend IvyExec's professional development offerings with a special nod towards their Customer Service/Community Development Team.

-MH

Date of experience: June 18, 2014

Thumbnail of user brianw35
New York
5 reviews
22 helpful votes
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August 16th, 2013

I attended a few of their webinars and I have to admit that I learned a lot. I like that the presenters provided a lot of good information that was actionable, and that they didn't do a lot of selling. I just hate webinars that are all about sales. I followed up afterwards with one of the presenters, and she responded really quickly.

The audio of the presenter sometimes cuts out which is a little annoying. I guess that's what you can expect from a live webinar.

Date of experience: August 16, 2013

Thumbnail of user michaelk132
Arizona
1 review
1 helpful vote
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January 8th, 2016

Left a voicemail for customer support and received a callback within 90 minutes. Explained my situation and the representative was very courteous and accommodating. Issue now closed and I am a happy customer!

Date of experience: January 8, 2016

Thumbnail of user tonyp46
Illinois
1 review
1 helpful vote
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December 14th, 2015

I called the customer service department and Kevin answered the phone. I explained my situation about being charged for service that I hadn't used. He explained that I received an email explaining that I would be charged if I didn't go onto the website to cancel. I explained to him that I receive hundreds of emails a day and I missed the email from Ivy. He explained that he couldn't promise anything but he would speak to management. Within a 24 hour period I was refunded.

Date of experience: December 14, 2015

Thumbnail of user lisaw151
Illinois
1 review
1 helpful vote
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January 8th, 2016

I was frustrated with what I thought was an error in billing on the part of Ivy Exec and could not get someone on the phone to assist, however I received a call back same day from the online customer inquiry and my problem was quickly explained and resolved.

Date of experience: January 8, 2016

Thumbnail of user sarahl59
Puerto Rico
5 reviews
21 helpful votes
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February 25th, 2014

I found a few boutique jobs I liked on there and then while trying to network into those companies I eventually landed my current job. It worked out great at the end.

Date of experience: February 25, 2014

Thumbnail of user malekj
New Jersey
1 review
2 helpful votes
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May 31st, 2013

I've hired my CFO through Ivy Exec and paid a fraction of the cost I would have paid to a traditional executive search firm. The Ivy Exec recruiter I worked with was first class, I couldn't be happier. I had previously hired my Controller through them as well.
Congrats, for a job well done!

Date of experience: May 31, 2013

Thumbnail of user nicks67
New York
6 reviews
15 helpful votes
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May 28th, 2014

I love Ivy Exec. They got me my current job. They were wildly supportive, and kept me motivated through the whole process. Definitely give them a shot.

Date of experience: May 28, 2014

Thumbnail of user victoriae8
Colorado
1 review
0 helpful votes
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December 15th, 2015

Kevin was great about helping me cancel my subscription without a hitch when I was not using the one month free trial. Would recommend IvyExec to anyone looking to make a career change.

Date of experience: December 15, 2015

Thumbnail of user michaeln68
Florida
1 review
1 helpful vote
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January 5th, 2016

Ivy Exec is a great website but most importantly their customer service group is very professional and helpful. My experience with Kevin Ko was exceeded my expectations.

Date of experience: January 5, 2016

Thumbnail of user sundaykeglovicrbd79
Nigeria
1 review
0 helpful votes
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September 9th, 2023

Ivy Exec Is A great Platform That offers Genuine Opportunity for Consumer to share Thoughts on Market Research and projects. They are highly esteemed on integrity and honesty with great customer support.

Date of experience: September 8, 2023

Thumbnail of user patricks401
Canada
9 reviews
15 helpful votes
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May 27th, 2019

The person was knowledgeable and gave me some great pointers and things I can do to make my resume better. I did not use any other service and hence cannot comment.

Date of experience: May 27, 2019

Thumbnail of user brandonl20
France
4 reviews
20 helpful votes
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May 29th, 2014

I love Ivy Exec. The idea of an actually exclusive job board really appeals to me! I used them earlier this year to get my current job. Awesome customer service.

Date of experience: May 29, 2014

Thumbnail of user johnd482
New York
1 review
4 helpful votes
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January 15th, 2016

You follow up was prompt and very helpful. Although I may not qualify for the MR study, you explained the Ivy Exec does indeed conduct this type of research

Date of experience: January 15, 2016

Thumbnail of user leog12
Serbia
24 reviews
81 helpful votes
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May 17th, 2013

I have my first Mentor session on May 24th. The team at Ivy Exec was very professional and helpful throughout the process. Gayle, thank you for helping me pick the right mentors!

Date of experience: May 17, 2013

Thumbnail of user niallg6
Serbia
1 review
0 helpful votes
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December 1st, 2022

A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.

Products used:
Ivy Exec membership

Service
Value
Quality

Date of experience: November 29, 2022

Thumbnail of user williamf46
Canada
1 review
2 helpful votes
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June 3rd, 2015

Their service is priceless. I did have a lengthy resume critique with one of their representative, who gave me genuine insights into how I can better present my resume.

Date of experience: June 3, 2015

Thumbnail of user alexysw1
Florida
2 reviews
0 helpful votes
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January 30th, 2020

Good to relate the theory to a practical situation at hand in the case study and then reviewing I was really impressed with the customer support team follow up

Date of experience: January 29, 2020

Thumbnail of user slobodans
BA
2 reviews
28 helpful votes
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December 7th, 2014

Warning to all! Ivy Exec is a scam. They charge your credit card without letting you know. They are scammers from Eastern Europe who have multiple complaints against them on Better Bussiness Bureau, Yelp and Complaint Board.

Read this again: They will charge you hundreds of dollars without any prior notification. Never give them your credit card information for any reason. It will end up someplace in Balkans and you will never get your money back.

They steal job leads from other recruiters and disguise them as their own. Then they tell you that you have been 'selected' to view ELITE jobs, and the only way to join their site is to get verified via a credit card. Then, a month later they charge your credit card without telling you.

A bunch of job seekers have been scammed by these Serbian criminals and many of them are joining together to file a lawsuit against Ivy Exec.

I repeat, DO NOT trust them with your information! They will take your money without telling you.

Please warn others!

Service
Value
Returns
Quality

Date of experience: December 7, 2014

Thumbnail of user ronaldb23
Australia
1 review
24 helpful votes
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November 18th, 2014

I'm not a client of IvyExec.com but I am considering it. I've read all of the reviews here (good and bad). All the bad reviews seem to have 1 thing in common. You "Cheap Charlies" always want something for free. When you don't get it - you think someone is cheating you. These people run a business not a charity and they are not the state employment office. If they are providing a higher quality of service that Careerbuilders.com or Monster.com then they are entitled to charge a few for that. Wake up people. Just because you finished college (presumably) does not mean the world is going to now lavish you with riches and they especially will not do it for free. You are not entitled to ANYTHING more than what you earn. Now stop crying and either play these people for their services or go post your stuff on Monster.com and starve to death waiting by the phone. Networking (the personal kind, not the IT related kind) is definitely a lost job hunting skill. The first generation Y kid who masters it will rule the world.

Date of experience: February 15, 2013

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Ivy Exec offers executives jobs, career advice, and paid market research studies for senior business leaders and subject matter experts.

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Milijana R.

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