• Bookmark

    IXL

IXL

Is this your business?
Write a Review

Overview

IXL has a rating of 1.2 stars from 611 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IXL most frequently mention smart score, point system, and challenge zone problems. IXL ranks 4372nd among Education sites.

  • Service
    255
  • Value
    255
  • Shipping
    67
  • Returns
    207
  • Quality
    259
Positive reviews (last 12 months): 2.7%
Positive
2
Neutral
1
Negative
71
View ratings trends
138
See all photos
How would you rate IXL?
Top Positive Review

“If you think IXL is bad than you've never done I-Ready.”

Ava K.
2/24/24

There are lots of reviews on here that have one or two stars but those are just kids who hate learning and don't know the Insufferable pain that is I-Ready. IXL has helped me a lot through middle school and to put how helpful IXL is into perspective I learned imaginary numbers in 7th grade. Please do not listen to all these whiny kids who don't like learning.

See positive reviews
Top Critical Review

“IXL is hurting the mental health of students using it.”

Airaz P.
8/30/24

IXL would have been great but, it makes no effort to actually improve the students that are using it. Unlike Khan Academy it does not have real time help options and a lot of time the explanations do not make sense. It has an extremely harsh points system that only gives about 3-4 points for correctness but takes close to 6 for a question input wrong. I have seen students have nearly 200 questions answered 2+ hours of time trying to pass and still give up at an 80. IXL causes more harm than good and has negative effects on the mental health of students. The image shown shows how long it took for a student to get to a 100 on their IXL through all 6 sessions

See critical reviews

Reviews (611)

Rating

Timeframe

Other

Reviews that mention popular keywords

point system (46) challenge zone (28) question right (25)
Thumbnail of user williamj1208
New Zealand
1 review
7 helpful votes
  • Send Message
July 12th, 2021

I think IXL does a great job of covering the curriculum, and its analytics section is a great tool for figuring out trouble spots. My only big complaint is that the consequences for getting a question wrong are too great. When your at say 99% of the lesson and you get a question wrong Ixl will deduct points so that your at 80% which in some lessons can equate to 30 - 40 minutes of work lost. If IXL would change this so you only went back 1 - 2 questions I would definitely give a four possibly even a five-star rating.

Quality
Thumbnail of user chocolatec1
Texas
1 review
7 helpful votes
  • Send Message
February 12th, 2022

I would rather eat a ghost pepper every day for a week straight.

In all seriousness though, all IXL does is make it stressful to do anything. All of the reviews here are right. Its horrible to make students feel bad about themselves for getting ONE question wrong and loosing ten whole "smart points". Its horrible to even be giving students "smart points" because a student with low points could consider themselves dumb which in itself is horrible for mental health. It doesn't teach you anything useful, and if you are looking for alternatives Prodigy is much better.

Tip for consumers:
Use Prodigy instead. Much less stressful, at least somewhat fun, and doesn't make students feel dumb using "Smart points"

Service
Value
Returns
Quality
Thumbnail of user guya97
Arizona
1 review
51 helpful votes
  • Send Message
October 11th, 2022

My teacher is making me and my fellow classmates do 2 hours and 30 minutes of IXL each week for the rest of the entire year. It counts for over 40% of our overall grade. Every time I finish my IXL homework I am always in a worse mood than I was before. Its "smart score" is rigged and broken. No dark mode, either. Please just don't use this website, and especially avoid how my teacher uses it.

Thumbnail of user justbeyouok123
Georgia
1 review
1 helpful vote
  • Send Message
December 20th, 2023

Almost every day i have to do it and right now i am in tears because of this stupid website that brings dawn my motivation when i use the website every thing about it is stressful from the points to the questions and its not like three are real instructions like what the absolute!

Service
Quality
Thumbnail of user lillyf20
Ohio
2 reviews
96 helpful votes
  • Send Message
October 15th, 2021

As a 6th grader that is required to use this, the website is mediocre. It is certainly better than I-Ready, but still has plenty of flaws.
My biggest problem is the smart scoring. My math teacher makes us go to at least 70 SS for each lesson, and let's us choose whether we go higher. The thing is: it is super hard to rise it. Get one question wrong? Lose 9 SS! Get one question right? Get 2 SS! There was this one lesson that everyone in my English class had to take an hour for, which is my entire period duration! We are even advanced, and it was a fifth grade standard.

Products used:
Student lessons

Service
Value
Quality
Thumbnail of user kristah129
Alaska
1 review
32 helpful votes
  • Send Message
December 9th, 2021

IXL is so discouraging! If a kid gets 3 wrong answers in a row it takes them back too far and makes them repeat the questions, including the ones they already answered correctly. For a child with processing delays or test anxiety this is awful. It's all about the score with IXL, they are not allowed to get any wrong or it's considered incomplete.

Thumbnail of user ellah150
Colorado
1 review
52 helpful votes
  • Send Message
April 11th, 2022

Some of you might know this, but I just figured out a trick to destroy IXL. Below your smart score, you will find a little pencil that looks like an edit sign. Click on it and it will give you options of a pencil, highlighter, and eraser. Click ur choice and scribble as much as you want. Click the tool again if you want to change the color of your tool. I spent way too long scribbling on my problems rather than doing them, so do this at your own risk. ;)

Thumbnail of user valeriev252
Nevada
1 review
16 helpful votes
  • Send Message
November 30th, 2022

I really hope IXL reads this, but it really needs more explaining. I'm working on one step addition and subtraction with decimals and it does not explain anything. It literally says, "simply the left", and it leaves me confused asl, I was struggling. Please fix this. I don't have a photo to prove it, but js this review should at least reach them.

Thumbnail of user urm31
North Carolina
1 review
38 helpful votes
  • Send Message
March 21st, 2023

Most teachers think that Ixl is a good thing for kids but studies have shown that it can increase anxiety can hurt your Mental Health. Most children who have gone though this know "IXL only make a student or user want to get through the lesson as fast as possible without helping them learn it, the answering system will make you upset and if you get one question wrong once you hit around 60, it makes you go down at least 15 points." This is about my self the Ixl i'm on made me cry and it was very hard

Thumbnail of user mazhoneeb
Virginia
3 reviews
10 helpful votes
  • Send Message
October 30th, 2023

Not sure why the teachers love this so much because all it does for students is stress them out. Considering if they are required to complete and master an IXL that they are struggling on, the students can become stressed and fearful if they don't complete it and get a bad grade on it. Next, Why would you think making the grading system score on here the way it is.? It's really ridiculous it does not push or motivate a student to keep trying if they go from 75 points to 64 points. By far Math seems like the hardest category to get past on here. I don't recommend ANY math teachers to use this because it does not help students gain more understanding of the subjects. This is because if you tell them they must "master it" that's all they're gonna think about such as "If I get an 100 on this I'll pass". I honestly think that IXL just needs to be completely redone because this app is not like how it used to be, and it's an eyesore.

Service
Value
Quality
Thumbnail of user csolorzano8
New York
1 review
2 helpful votes
  • Send Message
October 11th, 2023

When I use ixl, sometimes it can be an easy and quick assignment but, more times than others, its is so stressful and causes students to feel dumb or they would get behind on work as well. Especially when you reach the challenge zone, if you get one right, your score goes up by 3 and when you get it wrong,it takes your score by almost 10.

Thumbnail of user katrinak142
Georgia
2 reviews
9 helpful votes
  • Send Message
February 9th, 2022

Hello Everyone,
I'm a parent of two kids, both of whom use IXL for class.
IXL can feel like punishment/torture for kids who don't understand the subject. I feel like IXL is made to prepare for a test, not to learn.

It's hard to get 100; when you get a question correct, you go forward less than 5 points, and when you get a question wrong, you go back 5–10 points. They make you simplify, which is probably very annoying. The point system is unfair, and can give kids stress and anxiety, but the good thing about it is that it shows kids how bad their grades can get if they don't know a subject.

What worries me, is that my kids told me the explanations are really confusing, and you have to go to YouTube or another website to actually learn what they're trying to teach you.

Thank you for listening,
A somewhat concerned parent

Tip for consumers:
I think it would be helpful to know that IXL is more for kids who already know the subject but just need review for a test or practice.

Products used:
The four core subjects

Service
Value
Returns
Quality
Thumbnail of user frickixlp
Arizona
1 review
2 helpful votes
  • Send Message
March 8th, 2024

Guys its booty cheeks i wish schools had a better way of letting us learn this is so $#*! and also i need a dark mode shi tragic numatic

Tip for consumers:
no

Products used:
but plug

Service
Value
Shipping
Returns
Quality
Thumbnail of user cutecosplayer3
North Carolina
3 reviews
1 helpful vote
  • Send Message
May 4th, 2023

Instead of taking away points from your smart score let try the question again. I take hours to do one lesson because ixl words their questions weirdly. I don't recommend it. Its better then I ready but still

Tip for consumers:
drop out while you still can

Products used:
none but my life has been drained from my body

Service
Value
Quality
Thumbnail of user jaydent14
Canada
1 review
5 helpful votes
  • Send Message
July 9th, 2022

Very bad site when I get the question wrong it gives away points... Not fair I got mad about ixl's Smart score. Must be removed. But Good news in 2020 the founder of ixl made a new learning program awesome!

Thumbnail of user abrahamj210
Pennsylvania
2 reviews
8 helpful votes
  • Send Message
January 14th, 2022

I don't hate IXL. I rate it a 4 stars for quality, 1 star for service, value and returns. It's just, well, boring. The point system isn't all that bad unless you're doing an IXL on long division.
Pro Tip: If you've practiced for two hours and still can't get 100, your teacher will see the 2 hours of practice and likely give you credit.

Service
Value
Returns
Quality
Thumbnail of user ixlcansuchmypeene
Canada
1 review
108 helpful votes
  • Send Message
August 18th, 2020

Have to do 5 skills a day before I get ANY screen time, this screen time is also taken from my singing lessons. This awful app made me cry and a skill takes like 1 hour to do if you're good at it. Doesn't teach you anything because it explains in the most confusing way possible! Please stay away unless you want your students or parents to hate you.

Thumbnail of user whateverd1
New Jersey
1 review
1 helpful vote
  • Send Message
March 12th, 2021

This review section got turned into a trash fire xd. ...

This site has a couple of problems... Adding a space to answers will usually net you a response that it was wrong despite the numbers in your answer being correct and that can really put you in a bad mood.

The other thing is that It does not have an outright guide on how to do each lesson before you start answering questions so It doesn't do very much in the respects of actually teaching you without a school teacher over your shoulder / virtual meet...

That's all my beef about it really.

Tip for consumers:
Please don't use spaces in your answers... for your sanity sake

Products used:
IXL is alright

Service
Value
Quality
Thumbnail of user jenniferf2086
New York
1 review
11 helpful votes
  • Send Message
August 17th, 2022

My kids (10 and 13) are forced to use this program for their school. All I can say about it, is that this is the perfect way to cause your kids stress and anger when doing their homework. They get awarded less points for correct answers than are deducted for incorrect answers. There have been many times when my children were nearly at 100 percent but because of just a few mistakes they ended up with a very low score. Assignments can end up taking far too long due to this rigged system. This whole learning program is set up to cause kids to feel anxious about getting a wrong answer because of the ridiculous amount of points deducted. If you want to listen to your kids scream and cry in frustration, I recommend IXL. Otherwise stay far away!

Tip for consumers:
Don’t use !!

Value
Quality
Thumbnail of user ellaa114
Maine
1 review
1 helpful vote
  • Send Message
January 29th, 2024

I could never get a question correct! I was assigned it every night for homework and threw a fit because I had answered 47 questions and only at 28 percent. IXL is all about points, NOT MATH OR WHATEVER SUBJECT YOU ARE WORKING ON!

Service
Value
Shipping
Returns
Quality
Thumbnail of user malekb3
Tunisia
1 review
50 helpful votes
  • Send Message
May 3rd, 2021

I don't like IXL.com! It is the most stressful, toxic and stupid thing ever! My father makes do it everyday, I don't wanna do it anymore, I literally cut through my exercise to write the truth about this sit/app.
I sometimes cry because the exercises are impossible, some are easy but others are absurdly unattainable to the hundredth %! I started IXL when I was 5, and I am now 12 and tired of doing it!

Thumbnail of user mchretien
Kansas
1 review
10 helpful votes
  • Send Message
September 21st, 2023

Ixl is a horrible frustration trigger for me and many other students. Doing an IXL assignment can lead to tears breakdowns and uncontrollable anger. Kids with anger management problems in my school have hurt themselves because they get too angry. Now this is just my experience as a student. If you're a school district reading this, I do not recommend it. When me and my peers get assigned an IXL it's a load of stress that we do not need in our lives.

Thumbnail of user mikem3843
South Carolina
1 review
2 helpful votes
  • Send Message
October 27th, 2022

This is an absolute horrible program design for lazy teachers that want to coast through life. This does not teach children anything other than frustration and demoralization, any teacher or school that uses this program has a lot of soul-searching to do they're doing more harm than they know

Service
Value
Returns
Thumbnail of user jaredw183
New York
3 reviews
40 helpful votes
  • Send Message
April 6th, 2022

IXL just wastes your time and gives unnecessary stress. The "SmArt sCorE" is rigged. You earn only 3 points for answering a question correctly and it deducts 10 entire points if you answer wrong. I spent hours on one annoying IXL. Overall, it's just annoying to do IXL. We kids get stressed. We are sometimes so annoyed that the bang or smash or desks or laptops.

Thumbnail of user fdxczgvfdsadsfgvd
New Jersey
1 review
1 helpful vote
  • Send Message
April 12th, 2023

I was doing fractions and I clicked LEGIT on the correct answer and it's saying incorrect. The explanation literally says my answer was right. It is also super frustrating and takes eons to complete. Please steer clear of this website. I wish I could do 0 stars

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

IXL is the world's most popular subscription-based learning site for K-12. Used by over 6 million students, IXL provides unlimited practice in more than 7,000 topics, covering math, language arts, science, social studies, and Spanish. Interactive quest...

How do I know I can trust these reviews about IXL?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about IXL?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business