• Bookmark

    IXL

IXL

Is this your business?
Write a Review

Overview

IXL has a rating of 1.2 stars from 611 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IXL most frequently mention smart score, point system, and challenge zone problems. IXL ranks 4372nd among Education sites.

  • Service
    255
  • Value
    255
  • Shipping
    67
  • Returns
    207
  • Quality
    259
Positive reviews (last 12 months): 2.7%
Positive
2
Neutral
1
Negative
71
View ratings trends
138
See all photos
How would you rate IXL?
Top Positive Review

“If you think IXL is bad than you've never done I-Ready.”

Ava K.
2/24/24

There are lots of reviews on here that have one or two stars but those are just kids who hate learning and don't know the Insufferable pain that is I-Ready. IXL has helped me a lot through middle school and to put how helpful IXL is into perspective I learned imaginary numbers in 7th grade. Please do not listen to all these whiny kids who don't like learning.

See positive reviews
Top Critical Review

“IXL is hurting the mental health of students using it.”

Airaz P.
8/30/24

IXL would have been great but, it makes no effort to actually improve the students that are using it. Unlike Khan Academy it does not have real time help options and a lot of time the explanations do not make sense. It has an extremely harsh points system that only gives about 3-4 points for correctness but takes close to 6 for a question input wrong. I have seen students have nearly 200 questions answered 2+ hours of time trying to pass and still give up at an 80. IXL causes more harm than good and has negative effects on the mental health of students. The image shown shows how long it took for a student to get to a 100 on their IXL through all 6 sessions

See critical reviews

Reviews (611)

Rating

Timeframe

Other

Reviews that mention popular keywords

point system (46) challenge zone (28) question right (25)
Thumbnail of user gk82
New York
1 review
49 helpful votes
  • Send Message
August 13th, 2020

Horrible experience. Found numerous mistakes. They had a contest, accidentally deleted hundreds of our answers, admitted it, but said nothing they can do and refused to correct their data. Waste of money and time.

Thumbnail of user julios128
North Carolina
1 review
6 helpful votes
  • Send Message
December 3rd, 2021

This whole thing is rigged. Even the point system.It is terrible, it causes stress for my kids, me, and the points go down because of that? It's "smart score" is terrible.The point system is terrible.My kids come crying or stressed out.The whole website should be taken down.

Tip for consumers:
Do not let your children use this website

Service
Value
Quality
Thumbnail of user lb605
Texas
1 review
84 helpful votes
  • Send Message
April 22nd, 2020

As a student this is horrible. Personally I would never recommend this to anyone, it makes me and others stressed. I wish my teachers knew the pain and tears we go through, but if we complain they will just say you're fine. Once we started using this horrible "learning" tool my grade has dropped significantly!

Thumbnail of user cooperm36
Texas
1 review
3 helpful votes
  • Send Message
March 1st, 2022

IXL could be a great site but it needs major improvements in the systems. The scoring, when you get to a high score, is completely devastating and time wasting. One question wrong? BOOM now you are 8-10 points lower. As a teen who has to get 300 points per section I can say sometimes this is extremely frustrating and it has brought me to tears more then once. Next the "rewards"... I simply hate that they are called this. Nothing is more rewarding then a digital picture right? This along with the horrid scoring system makes this site pointless. But wait theirs more! Their are tons of glitches that kill your score and frustrate everyone. Also the "explanations" are often wrong or offer no learning at all. Several that i have seen just had the problem and a quick and pointless explanation of the processes and when I followed the steps on the next question it was wrong. Overall i be-leave this site has some potential but it needs lots of fixes and revisions to it.

Thumbnail of user michaelm11334
Florida
1 review
18 helpful votes
  • Send Message
February 16th, 2023

I am personally 10, in 4th grade. I have had to use IXL multiple times. I absolutely hate it. I would delete the website with no extra thought. IXL can be extremely hard and unforgiving. Let's say you're at 99.3 questions later, 80. Then this process can repeat a few times. You can probably see my point. If you are a teacher, I would not recommend IXL.

Thumbnail of user imogenm14
Australia
1 review
38 helpful votes
  • Send Message
February 12th, 2023

IXL's point system is painful. In the later stages of tasks, when you get a question right your 'smartscore' (which I think is a pretty stupid name. It suggests that your intelligence revolves around this one revolutionary task that you'll forget about in 5 minutes) Increases by 1 or 2, but if you get a question wrong it decreases by 7 or 8, putting you back as much as 8 questions. I hate it. Do not recommend. If your teacher is putting you through this, file a court case for child abuse. I send my prayers.

Tip for consumers:
Don't use it

Products used:
I was cruelly inflicted IXL homework, so I used the teacher recommendations and the diagnostic.

Thumbnail of user gavinh77
Illinois
1 review
67 helpful votes
  • Send Message
April 28th, 2021

This site wastes a lot of your time and takes up your patience. Also, at the same time, ixl is not the most efficient for learning. Teachers just use it because they don't want to manually grade an assignment or make one. Ixl is really just doesn't benefit anyone whatsoever. Students might also feel anxiety and anger (which creates hate to the teachers that assigned it). I personally think that this site is complete torture (mental breakdown). IXL should disband for the good of everyone.

Tip for consumers:
DONT, AND I MEAN DONT USE IT

Service
Value
Returns
Quality
Thumbnail of user gummy
Texas
1 review
34 helpful votes
  • Send Message
January 23rd, 2023

I have seen so many children hate this. They say it does not help, it just cements it into their brain and doesn't make a difference. For the districts, you are paying for something kids aren't doing, so why bother? Little origami swans won't motivate children, so why are you giving these awards? They are only good for flexing them, and NO child will do that. This is beyond horrible, to make it fun, you must redo it!
Goodbye, Gummy

Tip for consumers:
Hate it. Delete it. Get a refund. Don't buy it.

Products used:
I used their entire product

Thumbnail of user slayq
GB
1 review
0 helpful votes
  • Send Message
May 27th, 2023

I understand peoples pain! Boy! It huts so much when the smart score goes down. But it teaches you a lot. Many people are so over dramatic. I use it quite often!*
Thanks to ixl i did get a very good score in my test. But if i use it for to long it can get depressing...I struggle with maths and my class never lets me learn english (trouble maker) But still it teaches me a lot...Hopefully this show that it is not bad but not amazing<3

*not in an npc by the way

Thumbnail of user lunas30
Arizona
1 review
86 helpful votes
  • Send Message
April 18th, 2020

It angers my child and she gets very sad. Me and my wife are trying to calm her down and it is very hard to. We feel IXL should never be used in schools. We have tried to help our daughter by using a calculator but it still tells us we are wrong. Horrible app, teachers if you are reading this don't even consider this for your schools
- Luna Smith

Thumbnail of user angied255
Australia
1 review
2 helpful votes
  • Send Message
October 28th, 2023

Seriously this stupid website is so dumb and unhelpful. The only thing it's good at is torturing you. I was on 97 and I got one wrong I REPEAT ONE and I led me back to 87. And also this website is terrible. 18 divided by five is 3.6 not 2.8.?! If you find this site do not download it on you phone.

Thumbnail of user egwgwgwfg
Florida
1 review
5 helpful votes
  • Send Message
December 18th, 2022

The program sucks. When you get an answer wrong, the explanation doesn't help what so ever. Answering questions are extremely stressful because you know that if you get a single question wrong you lose 20 points and getting an answer right only gives you 2. The timer on the side makes kids feel timed. Please do not use this program anything else is better.

Service
Value
Returns
Quality
Thumbnail of user humalae
New York
1 review
22 helpful votes
  • Send Message
November 11th, 2022

My teacher assigned us like 100 of these a week and it's stressful. It takes too long and by the way, if you have a question correct it gives you like 4 but its like 2 on the challenge zone. If you get it wrong it decreases your score and takes it away by 10 8 or 9. As you can see by the picture my grades are either F or B. Also thank you ixl for making my parents force me to stop sleeping to do the work

Tip for consumers:
MOVE SCHOOLS IF YOUR FORCED TO BE USING THIS ALSO, DELETE THIS NOW

Products used:
My time

Service
Value
Returns
Quality
Thumbnail of user aaronj138
Minnesota
1 review
7 helpful votes
  • Send Message
May 4th, 2020

Study Island may be fun, but IXL tries to spice things up by giving you awards.
But I had to struggle on one lesson and answer 55 questions. I mean, can't you at least give a hint, or something?
Although when you start, you gain 20 but when it is time for the challenge, you gain 1 or 2 points, but if you get ONE wrong, landslide back 10 or 11 or 12.

Thumbnail of user bani1
California
1 review
67 helpful votes
  • Send Message
January 13th, 2022

IXL is too much homework, stress, and many other things. Overall everything about it sucks. The fact that teachers give students work like this is disgusting. It also has a lot of stereotypes about teens and what they do. I hate IXL my parents do and overall it's just bad. As a middle school stude, I think IXL should be banned because it's a bad app, causes stress, bad education, too much homework, horrible learning, wasted time, annoying, bad point system, and so much more.

Thumbnail of user gavink51
Georgia
1 review
8 helpful votes
  • Send Message
March 21st, 2023

IXL is horrible because one wrong answer during the "challenge zone" will take you back so far that you have to redo the entire thing. Schools should not be using this because it is useless! Go use Get More Math for god sake. It is too much of a challenge and it is not fun and kids rage over it.

Tip for consumers:
Don't use the site!

Service
Value
Returns
Quality
Thumbnail of user madysenc2
Nebraska
1 review
1 helpful vote
  • Send Message
August 17th, 2021

Who likes IXL? NO ONE! So if you said that then your right. If you said that you do or that anyone else does you are wrong and/or insane. It's just a app to torture people. Everyone I know hates it, besides teachers. The amount of time I spent on IXL stressing and trying to get it done one time. When I could've been having fun hanging out with people. Not crying and having mental breakdowns. Then they start assigning more and you haven't finisher the others and start getting bad grades. It's like you're drowning in homework and school. This is just my opinion and probably a lot of other's opinions too.

Thumbnail of user ethans271
North Carolina
1 review
2 helpful votes
  • Send Message
May 22nd, 2022

This site causes students much more stress than needed. It also doesn't teach it only tests. The point system is unfair and will make students complete an extra 7-10 questions if they get one wrong. This site has been the reason for multiple friends of mines depression and has been the reason for a close friend of mine to attempt suicide. This site his hated by almost every student and most all parents disagree with the site yet somehow it is the most popular online learning tool across the nation for math. This site needs to me either completely overhauled or shut down to help our nation create citizens that are able to help their nation without the trauma of simply going though school because the learning tools degraded their will to leave and work and make progress. This site and others like it will be the reason for the downfall of the next generation.

Tip for consumers:
Ixl does not deserve to be in our school system. It is only doing damage to American children.

Service
Value
Quality
Thumbnail of user peterg1382
New Jersey
2 reviews
9 helpful votes
  • Send Message
June 21st, 2022

Paul Mishkin got me pregnant and he wanted to see my wiener this is very frustrating and I am now traumatized please help me I'm making this review from his basement please help I had a 100 and It sent me back 46 points I now went to eat your mom and I want to get a refund! 1

Tip for consumers:
Paul Mishkin is a bozo

Products used:
Angry Birds Mafia Tycoon

Service
Value
Returns
Quality
Thumbnail of user christinec1585
Virginia
1 review
5 helpful votes
  • Send Message
July 15th, 2021

First of all, the examples make no sense and don't help you understand the exercise at all. Second of all, I get a question right, I get bumped up 2 points, when I get one wrong, I'm down 7 points. Their logic makes no sense. There are so many other learning websites and books you could use so please, don't use this one. Every single time you use ixl, it is almost guaranteed you will shed a tear. Like 40% of my mental breakdowns are caused by ixl.

Thumbnail of user avrilgator
Michigan
1 review
9 helpful votes
  • Send Message
November 13th, 2023

I'll has caused me so much anxiety. The smartphone system is so stupid, just building a child up just to knock them down again. I spend 5 hours on one little practice because of the point system being so rigged. My mind gets so fuzzy after a while and I can't focus on this crap. It's so harsh on students.

Tips for educators and parents: do not buy this! Has given my friends severe depression and aanxiety.makes me so mad at this app for giving me so much anxiety from this

-a middle school student

Thumbnail of user ellac114
Georgia
1 review
0 helpful votes
  • Send Message
January 10th, 2022

I do not enjoy IXL. I will get the correct answer and it will boost me up 1-5 points. If I get one wrong, my points will decrease by 5-7 points. This makes absolutely no sense. Why not make the points equal? This does not boost anyone's confidence. I had an exact situation when I was making a good score, then I miss one question and it goes from 94 to 79. This is unbelievable, I get so frustrated and this just piles up on my stress for school. This doesn't go only to me, this goes to all the other students who get stressed up and frustrated. I highly recommend not requiring kids to do this.

Tip for consumers:
Do not use this site, it is not recommended if you get easily stressed and have severe anxiety involving school work.

Products used:
None

Service
Value
Quality
Thumbnail of user jovieh1
Illinois
1 review
26 helpful votes
  • Send Message
January 23rd, 2023

I'm a student and my teachers force this website on students and think it's helping. There are so many students that have their grades down to low Fs. If you are a teacher, I would not recommend relying on this website to help students. It has gotten me bawling on my bed while the questions are sitting in front of me and the smart score is totally messed up and has students failing classes. 100% absolutely do not recommend.

Service
Value
Returns
Quality
Thumbnail of user kathyc1000
Texas
1 review
6 helpful votes
  • Send Message
December 15th, 2021
Verified purchase

IXL is very boring and its so-called "Challenge zone" doesn't let you stay in it! The aesthetic get's very boring after a while and the tutorial videos are not helpful at all! The explanations of why you got the question wrong are also very unhelpful. 1 star!

Tip for consumers:
DON"T

Service
Value
Returns
Quality
Thumbnail of user connorg127
Arizona
1 review
0 helpful votes
  • Send Message
February 21st, 2024

IXL IS ABSOLUTELY HORRIBLE. ALL I WANT TO DO IS ENJOY MYSELF BUT NOOOO YOU HAVE TO DO IXL. IT DOESN'T EBEN HELP TEACH, IT GIVES QUESTIONS AND IF YOU GET ONE WRONG IT TELLS YOU THE ANSWER WHILE BARELY EXPLAINING IT. AND DON'T GET ME STARTED ON THE "SMARTSCORE" FEATURE, ITS CLOSER TO DUMBSCORE THAN ANYTHING. AT THE BEGINNING YOU GET LIKE, 10 PER QUESTION AND LOSE LIKE 3. BUT NEAR THE END YOU GAIN 2 AND LOSE CLOSER TO 8. AND THE WHOLE TIME IXL IS LIKE KEEP GOING YOU CAN DO IT, WHILE MAKING YOU FEEL STUPID. DURING THE DIAGNOSTIC CHECK YOU GET A FEW QUESTIONS WRONG AND IT SAYS YOUR A THIRD GRADER. IN TOTAL I HATE IXL AND IT HAS ONLY MADE STUFF MORE DIFFICULT FOR ME. I. HATE. IXL.

Tip for consumers:
NEVER USE IXL. IT ONLY MAKES THINGS WORSE.

Products used:
Math.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

IXL is the world's most popular subscription-based learning site for K-12. Used by over 6 million students, IXL provides unlimited practice in more than 7,000 topics, covering math, language arts, science, social studies, and Spanish. Interactive quest...

How do I know I can trust these reviews about IXL?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about IXL?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business