JadeGowns.com.au

Ordered dress in April for wedding in May 2017, paid for quick delivery also. Did not receive dress. Had to go buy another short notice. Emailed back and forth to company for refund, who were extremely rude and would not give me information to speak with manager. Had toll investigate who deemed the freight lost. That I need to contact shipper to make a claim through to the sending account, all to no avail. I paid $194.98 for nothing! BE WARNED! DONT USE THEM! Caroline

Worst scam I have EVER encountered! I paid $400 for a dress that arrived late, was wrong colour, way too big despite paying extra for custom fit and was the worst quality ever. Straight from China that would cost no more that $5 to produce even though they only disclose on their site it's from London. They were so unprofessional, never replied to my emails and never returned a cent! So angry!

I purchased a dress from this company for my daughters formal. It arrived looking nothing like the pictures. It was so badly made stitching was coming away. The bodice sat off centre, the list just kept going. My daughter was in tears. I sent an email asking for my money back. First response was they would remake for a small fee. After a couple more polite emails asking for my money back, the last response was 5% back of the purchase price of $247. All correspondence has now ceased from seller, I have just lost my money... Please Please don't purchase anything from this company, they are frauds!

My daughter spent over $240 for a dress from jadegowns.com.au and it was delivered late after we paid extra for prompt delivery. When it finally arrived it was nothing at all like the picture. It was a poor quality, badly made copy from a Chinese sweatshop. The customer service was terrible. They do not do returns and then they stop all communications. They are SCAMMERS, so please BEWARE and don't ever consider buying from this so called company.

You will be the most lucky person on the planet to get a good dress from Jadegowns... go elsewhere. The dress we received was not made to the measurements we sent, and then they told me that I'd made the mistake. After showing them the evidence they said I'd get a refund... of 6%. After looking further into the reviews I've realised that the different sites in different countries have the same "good" reviews - the genuine bad reviews are all very similar too unfortunately. Do your homework before parting with your cash!

This company is selling FAKE dresses, ripping people off and taking advantage of the people who put their trust in this company! AVOID at all cost and save yourself the heartache. These people don't care about anything except money, they are pathetic and karma will eventually get them. What they advertise and what you get are two completely different things

I ordered and paid for my dress.
It arrived oh my god! Did not resemble the dress I saw on the site. No where near as nice. It did not fit despite a custom order. No explanation or assistance to resolve my dissatisfaction. Don't believe they are professionals, Because the sizing is about two sizes too big and very poor workmanship. Now 4 months out from my wedding and no dress!
Rip off easy cash I wouldn't wear this dress anywhere :(

I received the strapless green dress I ordered 2 weeks ago and it was to my expectation. It fits me properly. Moreover, the material feels gorgeous. I never had a dress like this. Thank you, JadeGowns

If I could give less than one star I would. Wouldn't be surprised if the only good reviews are from the owners and employees working there. Horrible treatment and service. They offered me a 8% refund for the wrong dress. What type of a sick joke is that? Still working on getting a refund.

Do NOT buy from this company. My wedding dress arrived damaged cover in purple stains, it didn't fot and was completely different to what i ordered. Even though the dress was damaged they refused to refund.

Jadegowns are a pathetic and dodgy company who need to be shut down asap. They are thieves and steal from vulnerable buyers. I have lodged a complaint with the authorities in the UK and they have been flagged in australia. I hope they get all they deserve. Unfortunately noone receives their money back. I have tried many times, but it seems the blame is on the buyer regardless of the state of the garment received.

I love this dress so much! Thanks for jadegowns service. It fits me so much! I wear this one to my friend's birthday party, they say the dress looks so beautiful, it is no doubt i will buy another one for my graduation! Love it! Love jadegowns!

I received the dress today. This dress is so hot and sexy. I like its design. My friends will also buy more from you guys. Thank you for your attention on my order. I will buy more items from your website.

I just want to tell you that I love this dress very much. I have put it on and I will attend a party tonight. I believe the other people will be attracted by this beautiful dress. Thank you very much!

This is the most beautiful short prom dresses i have ever bought! I love the lace on the dresses! My friends said this one fits me very much! They will buy their dresses there and i have told them the site. I will also buy my graduation dresses in jadegowns. The satin feels very soft.the crystals are very tight and the beading is very beautiful. Thanks jadegowns! Your customer service is very good!

My daughter fell in love with Jadegowns******* for her prom, so I ordered this dress for her, even if I was worried about ordering on line but I didn't want to let her down.
The dress arrived just now, I opened it and checked the quality, it is comfortable and same as the pictures, my daughter tried it, and it fits her very well, also she like this dress very much, she is so happy.
Thank you jadegowns, the dress was beautiful also I have a happy daughter now. :)) ))

Hello. I have received the dress yesterday and tried it on. The dress fits me very well and looks good on me. Thank you very much. The dresses on your site are all of good quality and the prices are very reasonable.

Do not buy anything from these people! My dress was in the wrong material, nothing like the photo and they charged me twice. They do not honour the money for alterations policy and will not refund. I will NEVER buy anything online again. $250 dusted an absolute ripoff!

I recently bought a wedding dress from this so called company, and while i thought i was getting a great deal. I was in for a great shock on a arrival, i have not seen such a cheaply made dress in my life, it resembled that of a 3 year old fancy dress costume. The skirt was made from the same material of a bed net, there were loose threads every where and look NOTHING like the advertised picture i was so dissapointed. On asking about a refund i was offered a total of 4% back of the purchase price... i would avoid this company like the plague from now on.

I got the dress about a week ago, and deal with the customer service called Claire. Bad service, they don't do as their policy said about refund. I ask to refund because I don't like the dres, it looks cheap for a dress with more than AU$200 They only offer 8% more discount and asked me to keep the dress. The dress comes with a wrong fabric, TOTALLY DIFFERENT from the picture, we buy because of the good reviews from the web, and we just find out they only put a good reviews no bad things... probably is not their customers. The web should got a big warning so no more customer waste their money in here. I believe they will got what they just did to the customer oneday. I wish someone who read this and know how to report the website to the right one, so the scams can be stop it.

I just received my dress and am disgusted with it. Nothing like the one pictured on their website. It is a cheap and nasty knock off that I paid almost $300 for.
Don't buy from them!

After receive the order, didn't give me the shipping and tracking information. Nearly one mouth not received and email them then give me the tacking no. It shows item already arrive 20 days. No phone call, no card, no message, later call TNT tell me pick up by myself. Dress is really not worth that price and the miss part no rope for the dress, email them told their professional tailor checked and let me match in local store by myself. Unbelievable EXPERIENCE! POOL CUSTOMER SERVICE! THE DRESS WAS ALL PLEATED LOOKS VERY CHEAP.

These guys are an absolute rip off. The dress I received looked nothing like the picture. Cheap and nasty. Wrong size. Wrong colour. Don't waste your money.