Jaspertronics has a rating of 2.5 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Jaspertronics ranks 55th among TVs sites.
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I ordered on Friday 8/26/2022 my order arrived on TODAY 8/29/2022. I replaced the lamp myself and it worked perfectly! Screen is clear and bright! The price was great after discount I paid under 70.00 for a Mitsubishi 73640 lamp! I definitely recommend them. Thank you Jaspertronics!
I ordered a replacement bulb for my Benq ht2150st and installed it. It malfunctioned and burned out under light usage, after about 4 weeks. They sent a replacement. It burned out in a couple weeks also. Emailed them and they said "it's out of warranty because the first bulb you ordered is past the warranty date" what a laughable company. NEVER BUY from jaspertronics. My last OEM bulb lasted 5 YEARS! They try to get you to pay to send your projector in to clean it and do a rundown on it 💀😂😂. You can thank me now or regret it later. Stay away from this joke
I researched several sites before using Jasper They looked professional and their service and delivery was exceptional. The whole experience was totally painless.
Very reasonable priced best replacement Lamp and warranty excellent costume service This is where I will be making my purchases for any replacement bulbs.
Their website was really convenient in guiding me to the correct product. The order was processed very quickly with constant updates leading to a speedy delivery
The lamp replacement was arrived soon actually before the scheduled delivery. Nice product and working with the epson 8700 ub projector. Quality is good and giving good picture.
Awesome prices and the customer service is second to none. I've been a long time customer and have found no other company that has the inventory of Jaspertronics.
Buying the genuine Epson lamp from Jaspertronics was not only the safe thing, but it was also the smartest thing to do. It arrived quickly and in perfect condition. I installed it without issue.
Because I purchased a bulb and was sent the wrong bulb they are Fully replacing it no extra charges! So far I have no complaints and are giving Jaspertronics a 5 star rating! :)
Purchased Ushio E21.8 450W AC Bare Projector Lamp NSHA450CD - 240 Day Warranty
But not showing total brightness, even compared used oem bulb.
Package delivered as cheap chinese box, looks not oem chinese package
Customer Support said its not fake but result shows, lamp wire, text size, reflector very different than oem
Tip for consumers:
check picture
Products used:
bulb
I was looking for an Epson OEM projector bulb and found it on Jaspertronics, the price was excellent, it arrived on time in an OEM sealed box. Great price and customer service. 100% satisfied.
As close to OEM that I've found. Order and shipping process was a breeze. Customer service rep was very helpful.
Had the lamp/bulb I needed and had a 1 year warranty at an affordable price! Delivery was timely and packed safely as to insure no damage!
Jaspertronics help me find the right lamp after struggling with other companies that had no patients for an old person like me.
I needed a bulb for my spotlight and they had just what i needed at a good price. The website was easy to order from as well.
I purchased 2 Mitsubishi TV, lamps to replace the German lamp that burned out. Always used original a top of the line American or German lamps. Jaspertronics assured me these replacements were top of the line, and I purchased the two lamps, one for replacement when one burned out to prevent time lag wthout service of a new lamp. The lamps arrived with a wide metal band across the top. Lamp #1 produced a dark shadow, 5-10%, across the top of screen, but when the bulb burned out before warranty, about 3 months, they wanted pictures, etc., even though the red Mitsubishi.TV light and black screen persisted. A TV repair company said the bulb simply failed. I replaced lamp #1 with lamp #2, the same dark line, only a little less. Lamp #2 would spontaneously shut off and would not have a picture for an extended period of time. They promised me, after many calls and their excuses to why they couldn't replace the lamps, witrout this or that as an excuse. They promised to send me two new lamps and then I would send them my two lamps in return and they could verify the problems for themselves. When I called them now, they placed me on perpetual hold. The lamps never came as they should have, because they apparently are inferior, not the "superior lamps" they sold as quality lamps equal to what I expected. When at their worse, that's true colors. Remember there are many different TV's and lamps are different for each model and makemaker, but there is apparently only one Jaspertronic return policy when the item is still under warranty.
Tip for consumers:
I learned in life, I'm 82 yrs old. when you see someone at their worse it's not an anomaly. Why give your business to a company that may c----- you.
Products used:
Regarding photos. The screen was black, many attempts to start TV failed, red lamp light went on whenever I made the attempt, a TV repair man told me it was the lamp, Mitsubishi told me it was the lamp, they no longer make TVs and they only use(d) Qsram German lamps. Lamp #2 worked, therefore it was their burned out lamp #1=black screen and red light, the repair company and Mitsubishi company and lamp #2 worked, only later did it show it's flaw, over heating and shut off.. This was a top of the line Mitsubishi 72' TV when I purchased it in 2008, over $3,000.. I also don't know how to take the photos and send them with my phone. I will soon purchase a German lamp.
Excellent Seller. Fast Shipping. Definitely refer others to this seller. Customer Service very helpful too
Excellent service and quick response to questions to make sure we received what we needed. Fast Shipping. Highly Recommend
Have replaced this bulb a few times and it always took forever to finally get the bulb, found Jasper and banm 4 days new bulb!
Thanks guys
I had one of the best experience purchasing my lamp over the phone. I highly recommend this company. The lamp was easy to install
Hello Alex,
We appreciate you sharing your experience! Please let us know if we can help further.
Thank you for choosing Jaspertronics!
My lamp was delivered promptly and was easy to install. It was as if I bought a new tv. I will definitely purchase from Jaspertronics again!
Best customer service I have had in a very long time. They were able to get my shipment out next day when amazon could not.
I ordered a replacement lamp for my projection tv. It arrived quickly and is a perfect fit. Couldn't ask for more.
I has a great experience with Jaspertronics. They help me find the right lamp for the projector. The lamp arrives in 3 days with UPS.
Products used:
Projector lamp
Riley,
Thank you for sharing your experience with us! Please let us know if we can help further!
Thank you for choosing Jaspertronics!
We emailed jaspertronics in April and verified with the company's reps Autumn Cameron that the part we were ordering was an OEM part and was informed that these were in fact OEM lamps being purchased. The company rep Anthony Garrido went so far as to email me a link to the part. I ordered the part in the link and was then after further investigation revealed were sent two "AFTERMARKET" lamps which we didn't order, but were told that we did order. If I had known that the lamps were aftermarket I would have NOT ordered them as the manual emphatically states do not use after market parts. I called the company back in August to get a refund and was told that they couldn't issue a refund but could send a proper replacement for an added cost at a discounted rate! Are you kidding me? You mess up and I have to pay for your company's blunder? DO NOT DO BUSINESS WITH THIS COMPANY... THEY WILL MESS UP AND THEN BLAME YOU THE CUSTOMER! BUYER BEWARE!
Of course they would make it seem as though the customer is wrong, but the negative reviews they have received on several review sites speak volumes for themselves. You cannot defend the indefensible. The product says "GENUINE" there is nothing genuine about an after market part. Very very misleading! HORRIBLE COMPANY!
They have several different options of lamp quality ranging from store brand to OEM, and better warranty than Epson.
Had the bulb we wanted in stock and it came sooner than expected. An easy website to navigate also.
Adan,
I am glad that we could help get your unit back up and running. Please let us know if we can help further.
Thank you for choosing Jaspertronics!