JBikes.net

I was shopping for 4 cruiser bikes and came across J Bikes. They answered all of my questions prior to I placed the order for store pickup. I had them assemble the bikes and put on some accessories. They were very knowledgeable and professional staffs as they claimed they are. Unlike other reviewer had a whole different story to tell, my overall purchase with them was an excellent experience. Visit their stores and see for yourself. I would recommend them!

I'm a retired teacher and needed a basket for my bike to hold my puppy when I'm out cruising. J Bikes has many selections of bicycle baskets and the people there are very patience and helpful. They had earned my five stars. If you need a quality basket, come to this place.

I bought my first beach cruiser and had it assembled at the LA Puente store. The bike looked great and couldn; t believe I got the bike I wanted flr such a great price. The customer service was excellent too. The chin guard didn't fit and he owner. Johnny did a lot of work and kept in touch with me until we got the right part. I would recommend JBikes to anyone. Great prices and great service. I know I will be going back there for all my bicycle needs,
Thanks again Johnny!
Richard S from Fullerton

Love this pink basket. Goes so well with my pink and white Cruiser.
My basket arrived this Thursday ahead of the day it was suppose to arrive on 12/27.
Just in time for Christmas.
You can't ask for more than that.
Thanks,
Ann Vallarelli

I ordered a bike online from this company, could never get a hold of anyone on the phone as their lines do not work, they did not include my apartment number in the shipment and tried to charge me extra money for them to change the address as they put stipulations on the delivery that only they could call. I fortunately got fed ex to deliver by explaining what the company was doing. They also warned me that if I didnt pay the extra money they would charge my car for return shipping. Worst internet purchase I ever made, I will always read reviews in the future as this company has many bad ones. Thank god for FedEx or I would of never received my bike.

I looked for a bike for my daughter at 7 different stores and could not find what I was looking for. Pink 24 inch 7 speed bike sounds easy but I counldn`t find one around me at all. I went on line and when I went to Jbikes there it was within minuets I found the absolute perfect bike. I ordered it on Sunday and it was on the way here Monday.It arrived in perfect shape and the quality of the bike was way better than what I was looking at for close to the same price. I live in SC so I could never go to the store but I will be doing business with them in the future for sure.

I ordered a bike yesterday from Jbikes but had questions about my purchase I was never able to get In contact with the seller the phones didn't work and I emailed and didn't get a reply. I had to get paypal involved and the seller canceled my order right away and refunded me. I know they felt that this was good customer service but I would have much rather received a call or email from the selling to address my questions. Very disappointed to NOT be receiving my bike, Signed bikeless

When assembling the bike the wrong chain cover was in the box and no screw. Customer service on the phone and in the store were awful. I had to drive 40 minutes ways to excahnge the chain cover im here and the have the wrong piece again. And the lady at the store was giving me a bad attitude. I wouldent give it any stars but for the review it needs at least one. First and last time ever shopping at this place. Im going to see if i can get my money back some how?

Ordered 2 cruisers from this site and had them for will call. Once got to jbikes shop, they already had them assembled and ready. Staffs there are friendly. Helped me carefully loaded the bikes onto my truck. Sales was smooth, clean, and quick. At first, i had hold back buying from this place since for quite some bad reviews. But since they had been here for the past few years, they probably know what they are doing... And as a result, I got 2 cruisers for my 2 daughters at a good price and friendly service.

Horrible. They have some lowest prices but they have one terrible customer service. They sent me a defective bike and refuse to take it back.
Save your money. Don't use this company. They are bunch of crooks.

This is the second time we bought from jbikes. They had expanded to a larger showroom in the same business center. One good thing about these "mom & pop" stores is that the staffs are friendly and with a remarkable memory. Stacey, was the girl who helped us couple years ago, still remembers us and even remember what we bought from last time. Unlike the big chain store, you pick, you pay, and off you go. Stacey was very thoughtful and suggested what should we buy for our 10 year old daughter from our budget. At the end our daughter was happy with her new bike, and we were happy for what we paid for.

I got this bike for Xmas and love it! Assembly was easy and all the parts were there with no problems. Compared to the bikes at the local bike shops, this one blows them away and my fiance saved a couple hundred bucks! I'm 6'2 190 and this bike is very comfortable to ride.

JBikes is a good company to do business with, john is a real person to talk to about any problem, he will follow up. I have purchased two bikes from them and plan to purchase another very soon.

J Bikes was very friendly and good customer service. Bought this for a 7 year old boy. It came all the way to Tennessee and was in perfect shape. It was well packaged. Assembly was easy and the fit and finish is excellent. The paint job is awesome. It is a cool looking bike, much like the Schwinn Stingrays of the 60's but better quality. The springer front is the best feature. And you cannot beat the price. I just wish they made an adult size.

I ordered some accessories for my bike online.
They sent me a fedex tracker #. Said things were shipped. Waited... and waited. Checked my fedex tracker... still hadn't been shipped, even though they said they shipped it. Then they told me one of my items was not in stock and to chose another.
So I did. I got suspicious when my stuff didn't arrive soon after sent. I started to read reviews. Should have done that in the first place. Luckily I paid with paypal. I filled out a grievance and the money was returned immediately.

Well the story is that I've been wanting to buy a bike for myself a while ago and I've been searching and doing my homework, making sure that that my hard earn dollar is well spent. So after a week of searching and reviewing, I've stumbled to this site call jbikes The reason that I've decided to purchase from them is that they answered my emails and even had a live operator to answer my calls. You see I don't like purchasing items online w/o being about to speak to a live operator. So that's my experience w/ Jbikes.net

This was the worst online shopping experience I have ever had. I received the wrong item and found it almost impossible to reach someone on the phone. Their voicemailbox was always full, and my requests to speak with a manager were ignored. After a couple of attempts, my emails were also ignored.

I sent back the wrong bike that they shipped to me, but was told that the bike I had actually ordered was no longer in stock -- even though I repeatedly sent emails requesting that the correct bike be sent to me or even held until they received the first bike.

I eventually had to file a claim with Paypal and received a refund after JBikes had my money for over 5 weeks. If I had not used Paypal to pay for the bike, I strongly feel that all I would have right now is a Fed Ex tracking number and a lot of aggravation.

There are lots of other places to order a beach cruiser. I strongly suggest that you avoid JBikes.net.

I ordered fenders for my bike and they didnt fit nor did they give correct screws. I wanted to return them but was told they would subtract shipping and restocking fee. I was also told very sarcastically I was lucky I got 9 screws they usually only send six. Entire experience was terrible. Do not waste time or money on them. Worst company ever. Zero stars!

They have a crappy website that does not function correctly. When I tried to make a purchase from them, they reserved $239.95 from my American Express card but could not complete the transaction. When I called them to ask them to release the reserve on my account, they were too dumb to know what I meant and stated they did not have my money. I have to wait 8 days for the reserve to expire because they do not understand financial transactions and sadly have an I don't give a crap attitude.

Man I wish I could give zero stars. These people are the worst and once they have your money, you will be on your own. They apparently aren't thinking about the future of their company, just making (stealing) money now.

I bought a cruiser that arrived damaged. I followed their procedures for documenting and reporting it to them, but they pretty much pulled every trick in the book to avoid having to do anything to replace it. They made up stories, but I researched them and found out they were lying and called them on it. Then another story, etc…

You know, I got a good price, but it wasn't worth it. I just ended up with a damaged bike, a lot of wasted time, and feeling like I was violated by robbers. It's funny when you look at the many 1 star reviews, they seem to always have an answer, don't they?

I purchased 2 beach cruisers from Jbikes.net and I must say that I was very happy with my purchase.

They are now located in Ontario so it is much closer to my home. I paid Cash to take advantage of the no sales tax special and walked out of the store with 2 bikes, fully assembled (both with 1 year warranty), for under $400! WOW ~

I could've ordered it online and took advantage of their 'Free basket' online promotion but I ended up saving more money with the no sales tax, so I made my purchase in person instead.

I would definitely recommend Jbikes to anyone in the area who is looking for a new beach cruiser (they do not sell any used bikes). I love my bikes (Micargi Rover and Firmstrong Bruiser Prestige) and will definitely go back to pick up some accessories! Thanks, Jbikes!

Previously reviews have said a lot of negative things about JBikes however, I just had a very positive transaction with them. I ordered two Beach Cruiser bikes from them on June 22nd and they arrived on June 29th damage free and as described on their website. The bikes were very easy to assemble and I had no problems with any of the parts not fitting, being scratched, dented or bent. I look forward to many years of enjoyment and would not have any reservations with purchasing another bike or accessory from them.

I just ordered a beach cruiser a week ago. The bike that I wanted showed on the web site that it was available, so I called to double check. They said there was one more left in stock. They took my credit card info over the phone to hold the bike and assemble it (for $25) since I wouldn't be able to pick it up from their shop until the weekend. Since I was driving from Long Beach, I called the shop that morning to make sure the bike was there, assembled, and ready for me to pick up that day. I showed up and paid in cash (you don't pay sales tax if paid in cash) saving about $20, which in turn practically paid for the assembly! The guy brought the bike out and we checked together to make sure everything worked and that there were no dents. He then helped me put it in my car and told me that it came with a year long warranty on things that were defective. So, all in all, I got a great bike, for a great price, and everything went smooth! I would totally go back there to by another bike!