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J.D. Gifts has a rating of 4.5 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. J.D. Gifts ranks 858th among Home Decor sites.
My experience with J. D. Gifts was great! The ease of searching through products made my decision to choose the items I wanted quick. No hassles or back-orders, plus the items arrived ahead of time which make planning much more convenient. Thank you for making my home improvement project a success.
Date of experience: July 1, 2020
Do not trust this company! I ordered few items, First David Gorman said they shipped it, and the shipment was lost. Tracking showed it was never picked up. Then he said few items were damaged, so will ship 12 out of 15. Accepted that. A Month later, my event is tommorrow, I don't have the items. Only Good thing is, they refunded.
Date of experience: November 6, 2019
Birdhouse came cracked. They refuse to help, and Website says I would have to pay for return shipping and 20% restocking fee... it came broke and I'm penalized? Horrid practice. And it says I have to start return within 15 days of receipt but they wont get back to me! Will never buy from again
Tip for consumers:
Be warned they dont respond fast and you have to jump through unnecessary hoops to get service or help
Products used:
I am not using the birdhouse, wood is cracked in multiple places and the paint is cracked and chipping in multiple places
Date of experience: April 24, 2020
Please do not try to contact us for this type of thing through the messenger app, you must do this from our home page contact us form. Shipping damaged items are always free replacement with no hassles.
I am extremely pleased with the beautiful, high quality product (glass star lanterns) for a reasonable price and the very professional service from J. D. Gifts! I highly recommend both the product and the company. I will definitely make additional purchases from J. D. Gifts in the future!
Date of experience: November 4, 2019
Cute lantern... love it... its the perfect size for my patio table. Would have given it a 5, but top was welded just off center... not perfectly straight. Otherwise, it's the right size & nice ambiance when candle is on.
Date of experience: September 7, 2019
These candles are more beautiful in person, their rich texture and color can't be appreciated in the photo. And their scent is absolutely amazing--very luscious and aromatic but natural and not at all overpowering. And the presentation was very nice, would make great gifts. Much Highly recommend!
Date of experience: July 6, 2019
The item I purchased arrived broken so I contacted customer service by email and they promptly responded to me and my replacement arrived shortly after.
I would buy again from J. D gifts and highly recommend shopping with them.
Date of experience: June 17, 2019
I was pleasantly surprised by the quality of the Moroccan lanterns that I received. Much nicer than expected for the price. All arrived undamaged, carefully packed. Items arrived when promised. I will definitely order from this company again.
Date of experience: September 11, 2019
This item is for a memorial garden for my teenage granddaughter that passed away. She loved her combat boots, unfortunately item doesn't come in black, and the cat looks just like her Jordan. I'll be ordering another as I gave this one to my daughter for her garden.
Date of experience: April 28, 2019
Bought this solar lite as a remembrance of our grandson who was still born, each year we try to celebrate Cole in someway, this was a gift to our kids on what would have been his 4th birthday and they loved it. I only wish it was a bit bigger, but looks precious next to his memorial flag.
Date of experience: July 29, 2019
We are so proud and appreciative that you picked us and our product to use for this purpose. Thank you so much!
I'm so exited to use the lighthouses I ordered for center pieces for my wedding reception. I ordered 15 and none of them were damaged. I actually need to order 4 more.
Date of experience: October 1, 2019
Very happy with the time they took to listen to me when my frogs got damaged by my carrier... they replaced my frogs... and now I will get to hang them on my porch... very cute product... love them... Thank you David.
Date of experience: May 13, 2019
They are much smaller than the picture shows but it's my fault for not checking the details carefully. They are closer to a mini lantern. A little disappointed. I ordered 30 since they are for my daughter's wedding centerpieces. The shipping charges were expensive, $45.00 so I would assume returning them would be just as expensive.
Date of experience: September 5, 2019
Want even able to complete my purchase. This website is more than likely a scam, if you are able to complete your purchase, buyer beware. You might not even get your stuff
Date of experience: December 13, 2020
Very well packaged and timely shipping!
These were beautiful with blue candles in them as part of a centerpiece for 20 tables at our daughters wedding.
Date of experience: June 3, 2020
Thank you so much for letting us provide you with these for your daughters special day! We are glad that you really liked the products, and look forward to potential business with you in the future.
The first stool came with massive cracks in it. I contacted JDGifts with photos and they replaced the stool with no problem. The stool is very nice and colorful like I wanted. Good company and great product.
Date of experience: April 24, 2019
From out of stock to rapid shipment - great communication and attention to me receiving my pineapple candle. It's lovely!
Date of experience: October 1, 2019
The sale price was great but I kept getting error messages and couldn't checkout. The item seems to be a exactly what I'm looking for.
Date of experience: December 4, 2020
They offer so many different things. I've bought a couple of tableclothes and I can say that their prices are good and the quality is good as well.
Date of experience: May 14, 2020
The teardrop oil warmers are awesome, can't wait for the other colors to be restocked! Shipping is very very prompt!
Date of experience: November 9, 2020
Products look amazing, as pictured! The items shipped in a timely manner and were packaged well! Love it!
Date of experience: September 18, 2020
The lanterns are so pretty and very sturdy. I will be using them on my patio after I have used them for my wedding. The price was also unbeatable.
Date of experience: November 1, 2019
Needed new centerpieces for a small restaurant. Ordering was easy and delivery was relatively quick. Will look for items when in need on this website in the future.
Date of experience: April 29, 2019
When put a order in you expect that to be delivered to you and not just cancel the order. To that is not good business like.
Date of experience: May 4, 2020
You were contacted and told of the issue and you requested the cancellation. Shortages happen, and are beyond our control as we do not house the merchandise.
When I opened my product some of the pieces where broken and off the board it was suppose to be on and some pieces where broken
Date of experience: June 7, 2019
You should have contacted us about this issue. Shipping damaged items are always replaced free of charge. Just need photos of damaged items. Please do not hold us in low regard because of the shipping company. Our policy is to always replace damaged items, with no hassle. We strive for 100% satisfaction! If you are not happy, neither are we.
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This is completely untrue. First, you received one lantern by USPS, which you later got for free. Second, here is what really happened the portion of your order that was to be shipped by UPS was packaged and picked up by UPS, they did not scan it upon pickup. Then UPS loses the package because they can not track it through their system, which they admitted. You were contacted regarding this fact, this package contained your 14 lanterns that you did not receive. I was told by the warehouse that there were 9 out of 14 available. You were contacted about this fact and told us to ship what we had. While waiting for your answer about shipping the 9 lanterns, the California wildfires caused an emergency evacuation so when I contacted the office to send them out there was no one there to complete the revision. The fires kept everyone out of the offices for 3 days, at which point I was told that there were no longer any of them in stock. At this point we refunded you all of your money for the 15 lanterns. Now while we apologize and feel terrible about this situation, there were various circumstances that were well beyond our control, and feel that you are unfairly attacking us, all this after you praised us for our customer service. Which we still have the email.