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jetBlue has a rating of 1.9 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about jetBlue most frequently mention customer service problems. jetBlue ranks 204th among Plane Tickets sites.
JetBlue provides first-rate service, particularly for travelers like me with disabilities, on my frequent flights in and out of Boston. It stands in sharp contrast to other US airlines, most of which are abysmal.
They destroyed my duffle bag after requesting I check in the bag due to limited overhead space. Look at how my items came out, and can you believe they're pushing back on paying me due to lack of receipts!? Just don't fly them unless it's the only option.
Trust worthy, but is just a bit complicated. If you are flying within the country just use this company is worth it!
Worst costumer service ever rude personnel no professionalism they should go out of business if they can't handle costumers
More room for your legs, in-seat videos and pleasant hostesses for your flights. We've found flights to be on time and the pilots very personable.
Excellent thanks and the staff they are lovely and easy to talk to and the service is very lovely and I enjoy it
On a round trip, JetBlue canceled my flight home. They are dishonestly claiming they've refunded me.
Jet blue used to be professional. Now-the flight attendants are rude & outright disgusting Always delayed. Customer service is Rick bottom
You should be called "DELAY AIRLINES" YOU SUCK! I will never travel with you ever again... Trash, that's what you are!
It was Oct 21,23 My flight on JetBlue starting with the new parking area it was miles away from the check point, and boarding area my first time arriving at this new place and there NO one there to help there was no wheel chair both my mom and I needed wheel chairs and there was no one there to help us when I finally saw a wheel chair I had to push my disabled mother miles away from the parking to the boarding area and had an Asthma attack! And no was there to help us although there were these blue moving vehicles which never asked me if I needed help. Not to mention once I boarded airplane there was no leg room and the whole ride was uncomfortable and painful flight,And on the way back I was taken on a wheel chair to a parking lot and I had to walk back and forth from the 3rd-4th while I was looking for my vehicle my mom that is disabled had to stand there in excruciating pain while I search for my vehicle. I will never take JetBlue ever again or recommend it.
Your Flight Itinerary
Your JetBlue confirmation code is CGJGOO
MCO SJU
JetBlue
Flight 1233
Sat, Oct 21
6:08am
Terminal: C
-
Sat, Oct 21
9:04am
I prefer Southwest to JetBlue because JetBlue consistently has had higher prices and the service is the same
Always worth it to buy extra room seats and only $35
TV make any flight go fast
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JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service.
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