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JewelryRoom has a rating of 3.1 stars from 208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JewelryRoom most frequently mention customer service. JewelryRoom ranks 13th among Auction sites.
This company responds to reviews, but usually not within the first month
This is a perfect way to buy something for auction you are very easy to buy something if you are just cautious with how you do it look around don't judge and jump on the first thing that you find have a look around first
I won purple amethyst earrings. They sent me an emeraled necklace that I already have. I notified JewleryRoom dot com. They attempted to help me and requested I return the necklace. I asked if I could have a shipping label. I didn't want to pay for their mistake. At that point all communication ended. They will not call me back or respond to my e-mails. I have spent several thousands of dollars with the company. So sad I really wanted those amethyst earrings.
We have purchased over 2250 items and we keep coming back.
Quick response with an aim to please.
Reasonable quality at a realistic price
I was able to easily get around the site. When I chose what I wanted I had no problem checking out.
It came up as an ad when I was doing something online
Ships fast ne very had to call customer service products is as described
The prices and quality is great
I simply love the Jewelry room auction. Is the best online bidding site ever.
We're very smoothly. They did exactly what I thought they would do, and that's take care of the job at hand thank you so much customer service.
I chose to jewelry room because it reminded me of bids.com.
Easy to manage website and make a safe purchase and the delivery was quick
First timer I tried it as it was recommended by a friend
All good, l had one issue which was quickly resolved.
Quickest response and resolution l have had with any company.
Good prices, interesting experience in bidding!
It was fine. I just needed a little more time to purchase items.
I like to bid on things, but when you only have a couple of days to purchase it makes it hard to do.
Very happy with the jewellery that I have purchased and have gone back time and time again.
Have purchased from them previously and had no issues. I have purchased many items as gifts as they make amazing presents for family.
Getting your xmas gifts 4 $1.00 easy plus postage.
My Mum got me onto it.
My rings are just beautiful! This was such a wonderful way to buy jewelry!
Jewelry was different and the betting is just FUN!
Great gold products, fast shipping to Canada, great quality for natural stones.
Fast and professional service.
Because I have customized service 24/7 on what's up.
Fast shipping and great customer service through WhatsUp.
Affordable and good quality!
Great quality, fast shipping, best prices ever! Love doing business with you!
Small computer error, explained and quickly solved.
As usual very slow to have item shipped after payment is made
Have used for years
Prompt delivery to Australia and great communication.
The bracelet was flimsy and broke the first time I wore it.
I won’t again
Much slower shipping, and lower quality than expected.
Everything that I bided on won, I love. I have not been disappointed
Good
Whili online surfing a few years ago, I came across this site and decided to take a chance, and I have no regrets.
My jewelry is very nice. However the chain was far smaller than expected
The pieces were smaller than anticipated quite disappointed
In the past I had a good experience
Good service prompt delivery and the earrings are beautiful
Excellent products
You magnify your jewelry, and we experience disappointment when purchase is received.
Internet convenience
* JewelryRoom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
On May 2023, this customer bought this 4 carat Amethyst Sterling Silver Ring (PLEASE SEE LINK) https://www.jewelryroom.com/product.php?aid=662949
Nice product.
I would buy more but Too Much for shipping.
Needed discount coupon to bring down cost of final total.
Any problems usually taken care of quickly.
* JewelryRoom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fue muy facil apostar, el producto esta viniendo en tiempo y estoy muy contenta con la nueva administración.
No aceptaba mi tarjeta de crédito, inmediatamente supo que estaba pasando y ahora me dan un token para poder hacer mis pagos. Excelente servicios.
Siempre lo he hecho
Gain trust and grow your business with customer reviews.
Discover incredible deals on a wide range of products at our online auction site, JewelryRoom.com. We offer authentic solid gold and real diamond jewelry, as well as cameras, electronics, gadgets, watches, bankruptcy items, and antique items. All our auctions start at just $1 and have no reserve prices, allowing you to purchase products at the best price and buy jewelry of your choice at a price that fits your budget. Don't miss out on this opportunity to shop comfortably from the convenience of your own home and save big on high-quality items.
Since 1998, JewelryRoom has been selling over 2 million jewelry products online. As an online auction platform, we make it convenient for customers to access a wide variety of items, providing transparent bidding, competitive pricing, and access to rare unique pieces. Our goal is to keep our customers satisfied by offering the best price, best service, and best overall buying experiences.
Hello Sheila H. And Readers,
Thank you for sharing this review and feedback. Please allow us to share our thoughts regarding this review.
Customer said,
"The bracelet was flimsy and broke the first time I wore it."
JR Service Team,
"Various factors can cause a gold chain to break. We cannot answer the reason why Sheila's bracelet was broken the first time she wore it. She has never contacted us in regard to this situation. "
"This 2023 new style of lightweight solid gold bracelet, which has been sold more than 50 pieces in 2023. As of today, we have not received any reported cases regarding the quality or chain breaks."
Product Link https://www.jewelryroom.com/product.php?aid=678499
"We do want to point out a few important guidelines for wearing this jewelry. Chains are not elastic. It's important to explain this to customers. Excessively pulling or stretching on chains will either cause them to break or the links will become elongated and deformed. Here are some tips and maintenance suggestions. Any yanking and pulling on tangles (such as entangled with hair) to fix a snag can also stress chain links. Lightweight, fragile chains are not made to handle much strain."
Don't wear a bracelet chain through your hand by put it on or take it off.
Remove the bracelet chain when playing with a child.
Do not wear jewelry chains when participating in sports or other activities where the chain can get snagged.
Don't wear jewelry chain to bed.
Please remember, gold is a soft metal and isn't exactly the sturdiest of materials, no matter how much in the way of lesser metals are added to a gold alloy for reinforcement. For this reason, it is relatively common for gold necklace or bracelet chains to break if not handle properly. But if you wear jewelry carefully and gentle, this may prevent any unnecessary breakage.
Again, we are not judging this case. We do want to take this opportunity to address the proper care for any lightweight gold chain. Thank you readers, for giving us a chance to address and reply to this feedback.
With thanks and appreciation.
JewelryRoom Service Team