JewelScent

Placed an order through the website a week ago and have heard nothing about my shipment since it was paid for. The website which claims to ship within 2-3 business days offers an email for support but nobody responds to that either. When i emailed them i got an auto response saying my email was received and heard nothing back. This was meant to be a Valentine's day gift and considering they have not even filled the order a week later there is of course no way i will get it. Even if the ring is worth anything i would not recommend or order from them again

There are so many different scents and products, it's hard to choose! The rings are gorgeous too. I've never been disappointed by what I've received. For those stating the rings turned your fingers green, it's not the companies fault. It is the chemicals on your skin and on the products you use that react with the metal of the ring that causes your fingers to turn green. Mine have never turned green. Also for those stating these are "dime store rings", the website states the minimum the jewelry is worth, so why are you complaining about getting a ring worth that amount? One of the rings I received looks like an expensive diamond engagement ring. I wear it on my left hand and people comment on it all the time thinking it's the real deal.

I am taking time out of my busy day to write this review because of the positive experience I had with Jewelscent's customer service. My father sent my daughter and I both products from this company. Long story short he didn't realize he needed to choose ring sizes. They were gorgeous but huge. I contacted customer service and they decided to send my daughter and I rings that fit us, and allow us to keep the originals my father gifted us. This is normally not in their policy, as they only replace rings that are received a different size that placed on the order. They didn't have to do this, but their customer service was quick, kind, and they are good to their customers. I would recommend this Jewelscent for gorgeous quality products, rings, and 10/10 customer service.

As an added bonus for calling to cancel a subscription for a 50 dollar candle each month. They ask you for your credit card number for verification purposes. Then they charge the credit card for a identity security subscription. You have the option to say no, but it does not matter as they charge you anyway. 4.99 now and a further 21.95 a month on top of the 50 a month for the candle. They give you a verification code. They don't explain how to get the refund. They tell you your new identity theft packet is on its way, tell you to hold... 5 mins later hang up on you. All with a delightful heavy Pakistani accent that you have trouble understanding. The rings are cheap crap! But hey... the candles do smell nice! Same smell is $10 at kohl's. Joke was on them though. I used a card that was pre cancelled. So no charge for their Id program. My wife bought the candles with paypal. Which I canceled in paypal. Enjoy!

I bought an e-gift card for my daughter-in-law for her birthday. Bought it on 6/29 and the money came out of my bank on 6/30. Her birthday was 7/3, and no gift card came. It's now 7/8, and I am still trying to get them to send it, and cannot get them on the phone. The phone rings, then you press 1, then the music comes on, and they tell you there's nobody available to answer the call and ask you to leave your name and phone number and email. I have called many times over several days and have yet to have reached them when I called. Too much hassle for me. I will not be doing any further business with this company!

I have ordered MANY times over the last 2 years and love everything they come out with! The rings are pretty unlike other candle companies and the products really smell great. I even found a beautiful big $100 ring in my hand soap! I've talked with customer service a few times and whether I call or email, they are always very polite and helpful. Love JewelScent and will continue to order from this great company!

My first time getting JewelScent was from my boyfriend as a birthday present! Candle, Aroma Beads & soap :) In the Aroma Beads I got a $45 clear stone ring that I fell in love with. Since, Ive ordered wax tarts and candles. My favorite scents so far are Dragons blood and Dark Forest wax tarts!
I dont understand why theres so many negative reviews. Ive had to contact customer support about a miss product in my box & they fixed it right away. During the holidays any business gets an overflow of work so its understandable why there would be slower responses around holidays.

My advice, give them a chance. :)

I have ordered probably a dozen times. All orders arrived quickly were exactly as described and packed well. The candles are in heavy glass jars and each is separately packed in its own thick cardboard box. All rings were the proper sizes. Most of the jewelry had value for approximately the price of the candle. I have given these as gifts probably half a dozen times with no complaints. I appreciate the consistency of product quality and packaging; it helps me maintain reasonable expectations.