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    jiffy

2024 CUSTOMER CHOICE AWARD

jiffy

Overview

jiffy has a rating of 4.8 stars from 8,537 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jiffy most frequently mention customer service, great quality, and fast delivery. jiffy ranks 2nd among T Shirts sites.

  • Service
    1655
  • Value
    36
  • Shipping
    36
  • Returns
    29
  • Quality
    8339

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 96.1%
Positive
2,812
Neutral
32
Negative
83
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86,190 reviews

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How would you rate jiffy?

Reviews (8,537)

Rating

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Reviews that mention popular keywords

jiffy shirts (544) quality shirts (194) quality products (178) shopping experience (59) customer service (1031)
Thumbnail of user nataliao76
New York
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Thank you guys! The service was shocking… so fast and staff was helpful!

Missed a hoodie and they overnighted it. Wow that was great!

Reason I chose this business:

Needed shirts fast and saw you guys had a great arrival date.

Service
Quality

Date of experience: October 24, 2024

Thumbnail of user dond434
District of Columbia
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

My t-shirts arrived much quicker that expected and were fine. The only problem I had was finding men's v-necks in the color I wanted, but I encounter that frequently with other companies as well. Other than, it was good

Quality

Date of experience: August 26, 2024

Excellent quality always, always prompt delivery
January 2nd, 2022
Verified site experience
• Previous review

Date of experience: January 2, 2022

Thumbnail of user annah1865
Virginia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I'm a t shirt decorator & I order shirts along with transfers as orders come in through my business. I was on a deadline with a customers order as the shirts were for a community event on a set date. My shipment of shirts arrived, then a few days later the transfers arrived (from a different source), I opened the box of shirts from jiffy to discover it wasn't my order at all. None of the contents were mine & it even had a packing slip inside with the name of the business who's shirts I received. I hopped on the computer & submitted an inquiry via jiffy's website. Within 24 hours was replied to & promptly received my correct order a day or two later. Thankfully jiffy was ontop of their customer service & saved my order from being late! I was really stressing & kicking myself in the butt for not opening the box from jiffy the day it came in but was super reassured when customer service replied promptly

Reason I chose this business:

Jiffy is my main shirt supplier due to the free shipping for orders $59+. Most other places are $200+ for free shipping & my orders arn’t always that big. Shipping is also really fast, I usually have my package 2-3 days after placing the order

Quality

Date of experience: September 4, 2024

Thumbnail of user charusmitam
New Jersey
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I actually just found Jiffy on a wimp and so glad I took the leap of faith and ordered it. Got a 12 shirts and a few hoodies - literally came so fast. Quality was as expected, perfect :) About to place another order right now.

Quality

Date of experience: August 26, 2024

Thumbnail of user ashleys2364
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

My package had no movement for a few days. I reached out and Jiffy immediately reordered everything and had it shipped same day!

Amazing experience!

Reason I chose this business:

Affordable, fast, and great quality products!

Service
Quality

Date of experience: October 1, 2024

Thumbnail of user aliceh810
Texas
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

We had an issue with the iron decal we sent in and when we received the order it was not what we expected. Jiffy told us how to fix the issue, refunded the order and we reordered the items and they came out great.

Reason I chose this business:

Another DC warehouse referred Jiffy.

Quality

Date of experience: September 3, 2024

Thumbnail of user beverlyb1324
Texas
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

I can always count on Jiffy to have an excellent selection of apparel at reasonable prices. Shipping is also fast and on time.

Reason I chose this business:

I needed a certain style of shirt for work in various colors. Everywhere else I shopped only had one or two colors available in my size, and not the colors I wanted. Jiffy had just about every color imaginable and at a reasonable price. Since I needed several shirts, this was the perfect solution to add to my work wardrobe. I even ordered more than I needed in other colors to wear at home.

Quality

Date of experience: September 26, 2024

Thumbnail of user brookel236
Kentucky
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I had an issue with ups losing my package and my customer service representative Dorian made sure I got a replacement so quickly. He had my replacement packed, shipped and out for delivery in 2 days. Superb customer service!

Excellent response time- Dorian solved my issue in just a few emails. Offering replacement for my package that was lost in ups transit. I had 75 dtf transfers lost and he had them replaced, packed and out for delivery in 2 days.

Reason I chose this business:

The best customer service, quick shipping, great products and prices.

Service
Quality

Date of experience: August 29, 2024

Thumbnail of user amym3703
Texas
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

There are a few reasons why I continually use Jiffy. They're super fast. They always have what I need in stock. And when I have needed customer service, those situations have been dealt with quickly and painlessly.

Always dealt with quickly and resolved easily.

Reason I chose this business:

Super fast service.

Service
Quality

Date of experience: August 24, 2024

Thumbnail of user roberts11095
North Carolina
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Never let me down in 6 years of almost monthly ordering. Even when I've made a mistake on an order they have corrected it before it even shipped.

Reason I chose this business:

Reliability

How did you first hear about JiffyShirts?

Word of Mouth

Quality

Date of experience: September 26, 2024

Thumbnail of user oliviat489
Vermont
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

We received transfers in the wrong color. Ainsley was AWESOME and fixed the issue right away. She was swift, kind, and I will continue to use Jiffy because of the amazing customer service she provided!

Ainsley responded quick to my complaint and resent the correct transfers. She was great!

Reason I chose this business:

I love the ease and quality.

Service
Quality

Date of experience: September 1, 2024

Thumbnail of user torrencec
Illinois
2 reviews
0 helpful votes
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November 1st, 2024
Verified purchase

Very satisfied with my items, with the service and how quickly I received them

Reason I chose this business:

It was recommended

Quality

Date of experience: October 22, 2024

Thumbnail of user erikaw259
Florida
2 reviews
0 helpful votes
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September 3rd, 2024
Verified purchase

I have been ordering from jiffy for a few years now and the service is always A1. This last time o order and the exceeded my expectations and my order came in much earlier than expected. I love it here

Reason I chose this business:

The products that they prove as well as the pricing is why I chose them

Quality

Date of experience: August 24, 2024

Thumbnail of user bryc
Virginia
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

This is the second time Jiffy has failed on their shipping. On my first order, they notified me that the item was delivered. But, it was not in my location. They gave an amount of $10.00 as a compensation. The next day, the item was delivered correctly.

On my second order, it happened again. I got a notification that the item was returned to the sender. The next day, it was returned to the sender again. And, the funny thing was the items were delivered to two different cities.

I requested a refund. I got irate when Adam/Allan advised me that I should choose a different address or UPS drop-off location to avoid this situation from happening again.
How about improving your shipping service? Jiffy is the only brand/company that cannot deliver right to my doorstep. Ironic.

Instead of improving their shipping service, Allan/Adam advised me to change my shipping address or choose a UPS drop-off location to quickly ship my items.

Reason I chose this business:

I thought they would provide quick shipping. But, I was wrong.

Service
Quality

Date of experience: August 27, 2024

Thumbnail of user joannac359
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

This site is perfect for all of the DIYers out there. I always order my blanks from here and it is so quick and easy!

Reason I chose this business:

It's cheap and delivery is quick!

Quality

Date of experience: October 1, 2024

Thumbnail of user debrag1010
New York
1 review
0 helpful votes
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September 17th, 2024
Verified purchase
• Updated review

I'm actually pretty impressed with your customer service after an issue occurs. Y'all have stepped up and made it right each time. Would definitely recommend y'all to any and every one I know

Didn’t receive a finished and accurate order.

Reason I chose this business:

Great, when you choose the right person to create the finished product.

Quality

Date of experience: September 7, 2024

Awesomeness
May 8th, 2024
Verified purchase
• Previous review

Each and every time I place an order, I am never disappointed. Quality products, fast shipping, easy to work with. The most amazing customer which has me sold. I will continue to return to Jiffy.

Friend changed mind minutes after placing order. Customer service did not hesitate to assist with the order. I am most definitely happy with your customer service department. Hands down, the best.

Reason I chose this business:

Quality products and amazing customer service.

Service
Quality

Date of experience: April 27, 2024

Crews
September 25th, 2023
Verified purchase
• Previous review

Absolutely love the feel of the fabric. Super soft and comfy. DTF & HTV transfer to these garments beautifully.

Reason I chose this business:

Great products and super fast shipping.

Quality

Date of experience: September 25, 2023

Love your online site
March 30th, 2023
Verified site experience
• Previous review

Love your online site. So easy to maneuver through. Products are always available for purchase.

Reason I chose this business:

Great bulk discounts

Date of experience: March 30, 2023

Thumbnail of user ivonnem69
Missouri
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

I got my order really fast. Very Satisfied with the products.

Excellent Service.

Reason I chose this business:

Wide Variety of products and better price.

Service
Quality

Date of experience: October 24, 2024

Thumbnail of user anthonyb4264
North Carolina
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Great color options, quality, pricing and quick shipping.

Reason I chose this business:

Great for non-profit.

Quality

Date of experience: October 24, 2024

Thumbnail of user kaydit2
Oklahoma
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

I have been making shirts over 8 year. I very rarely have to use customer service but when I do they are the best! I'm always satisfied!

Easy making an exchange on damaged goods

Service
Quality

Date of experience: October 1, 2024

Thumbnail of user coeyr
Utah
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Fantastic quality! The shipping was so quick and it makes it so smooth to order with confidence!

Reason I chose this business:

I have used them previously

Quality

Date of experience: October 23, 2024

Thumbnail of user stephanieo1034
Texas
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I have ordered transfers a couple times from y'all but this time I was not satisfied. I was trying to make shirts for this past weekend games for my kids and all the prints I got were the wrong way. If I would have pressed them they all would have been backwards like they were mirrored. I haven't had that issue before but it was not pleasant epically when I needed them done. I had reached out my complaint the same day I got my order and the day after and I still haven't heard anything. That was on the 27th of aug.

I haven’t heard back.. I sat on the chat for hours waiting to speak to someone and then it kicked me off and I never heard anything. I emailed and sent a customer claim and haven’t heard anything.

Reason I chose this business:

Because I have ordered through jiffy before

Service
Quality

Date of experience: September 3, 2024

Thumbnail of user heidil382
Utah
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

I have always been so pleased with your site for shirts. We do matching shirts once a year for our family reunion. With sizes from baby to extra large adults, I can always find what I need to fit everyone. Thank you for your great customer service and products.

Reason I chose this business:

Good results in the past with all my orders

Quality

Date of experience: August 23, 2024

Thumbnail of user deer323
Virginia
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

I always have a good experience with Jiffy. And, if there are any issues they take care of it quickly.

Reason I chose this business:

Jiffy is my go to for dependable shipments. I love the next day delivery on the Jiffy First items. I love the free shipping at $59.

Quality

Date of experience: October 5, 2024

Thumbnail of user angelg484
Illinois
1 review
0 helpful votes
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October 15th, 2024
Verified purchase
• Updated review

My order never got here and without question they sent out a replacement immediately. Most places will not do that but jiffy always does!

They always get right back to you and send a replacement right away

Reason I chose this business:

There quality is amazing and there customer service is always the best

Service
Quality

Date of experience: October 5, 2024

Always great quality of everything I have ever ordered...
May 1st, 2024
Verified site experience
• Previous review

Always great quality of everything I have ever ordered for the past two years never go anywhere else but Jiffy

Reason I chose this business:

Prices and availability and so many options

Date of experience: April 21, 2024

Always perfect quality iteams never a disappointment
April 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Availability and best prices around

Date of experience: April 17, 2024

Thumbnail of user brittanyh563
Alabama
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase
• Updated review

Jiffy is always great to work with if anything is wrong they fix it same day if possible!

Great

Reason I chose this business:

Fast shipping

Service
Quality

Date of experience: October 22, 2024

Always great
April 30th, 2024
Verified site experience
• Previous review

Date of experience: April 20, 2024

Jiffy is great and always the best
October 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

How customer service is

Date of experience: October 15, 2023

Awesome
August 8th, 2022
Verified purchase
• Previous review

Always great shirts and quick shipping! I've been using jiffy for years and service has always been awesome

Quality

Date of experience: August 8, 2022

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From the business

JiffyShirts is the largest wholesaler of blank apparel in the U.S.

Our team helps millions of creators, makers, and entrepreneurs bring their ideas to life with quality products and the materials to express their craft and grow their own businesses.

Our focus is on providing superior value and the best customer service. We’re delighted and inspired by the continued success of our customers.

Business History

JiffyShirts.com launched over a decade ago with a clear mission: Use technology to combine an unparalleled level of customer service with the fastest delivery the blank apparel industry has ever seen. We are continuing to work towards this mission every day.

Company Representative

Thumbnail of user andrea137
Erica C.
Typically responds within 5 days

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