• jiffy

2024 CUSTOMER CHOICE AWARD

jiffy

Corporate Values

Overview

jiffy has a rating of 4.9 stars from 7,673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jiffy most frequently mention customer service, great quality, and fast delivery. jiffy ranks 2nd among T Shirts sites.

  • Service
    1455
  • Value
    33
  • Shipping
    33
  • Returns
    27
  • Quality
    7494

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 96.2%
Positive
2,398
Neutral
26
Negative
68

Instant Feedback

81,741 reviews

46
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How would you rate jiffy?
Business's Favorite Review

“Ordering and choosing options was very easy”

Scarlett F.
11/28/21

Ordering and choosing options was very easy. I was able to choose from different sizes and colors for everyone in our group who was ordering. There was something for everyone! I would minus. 5 a star for having different fulfillment groups but after we discovered that we just made sure to buy in either standard or what we already had in special order. The prices were amazing and hopefully the quality is good when we get our order.

See full review
Top Positive Review

“Very happy”

Justina B.
10/26/24

Was looking for a bulk shirt provider and went on social to ask my friends who and where could I get them from. 107 people suggested Jiffy. They did not disappoint. Fast delivery, quality shirts, and they were all there. Very happy with my order and will us again.

Reviews (7,673)

Rating

Timeframe

Other

Reviews that mention popular keywords

jiffy shirts (2947) quality shirts (720) quality products (602) shopping experience (751) customer service (3142)
Thumbnail of user joshuab1951
Georgia
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I ordered some glow in the dark DTF because it sounded cool. I followed the instructions provided by jiffy and had issues with the DTF adhering to the shirts. I asked for replacement items. Jiffy sent replacement shirts and DTF. The new DTF clearly came from a different printer because the film was different. Jiffy even provided instructions that were different this time around. It was still poor quality when using the different DTF and new instructions. I once again had to ask for replacement items. The next DTF sheet was the same poor quality. So, I have decided to give up on the glow in the dark DTF. I've been asking for a store credit on the glow in the dark DTF for a week or longer now. Nobody is ever available to chat. Nobody responds to emails. What is going on? This should be simple. Just give me a store credit and let me order regular DTF.

I ordered some glow in the dark DTF because it sounded cool. I followed the instructions provided by jiffy and had issues with the DTF adhering to the shirts. I asked for replacement items. Jiffy sent replacement shirts and DTF. The new DTF clearly came from a different printer because the film was different. Jiffy even provided instructions that were different this time around. It was still poor quality when using the different printers DTF and new instructions. I once again had to ask for replacement items. The next DTF sheet was the same poor quality. So, I have decided to give up on the glow in the dark DTF. I’ve been asking for a store credit on the glow in the dark DTF for a week or longer now. Nobody is ever available to chat. Nobody responds to emails. What is going on? This should be simple. Just give me a store credit and let me order regular DTF.

Reason I chose this business:

Because someone told me the service was good. That hasn’t been my experience.

* jiffy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user deeg247
Colorado
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase
• Updated review

I recently received an order that had two shirts that were different than what I ordered (wrong brand and color). I immediately contacted them and they told me I could keep the wrong shirts, and they would send out the correct replacements, which they did. I then got a notification a couple of days later indicating the shirts had been delivered, however they were delivered to a home in a different state (this was not the fault of jiffy - they had the correct address). I filed a claim with UPS, and I contacted jiffy to let them know. They refunded my shipping charge and sent replacements once again, which arrived two days later. They were so easy and accommadating to work with.

They were very accommodating and made the problem right immediately.

Reason I chose this business:

Quick delivery and good pricing.

Service
Quality
Shopping on the app is very easy, and delivery is quick
July 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great selection and prices

Thumbnail of user caitlinv39
Washington
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

I make spirit shirts for both of my kids sports teams and Jiffy Shirts is my go to for all my shirt needs! The quality of their product is amazing and they shipping is quick. Their customer service team is great and quick to respond.

Quality
Thumbnail of user hilaryh129
Massachusetts
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I have been ordering Jiffy Transfers. They are printed and "shipped" quickly but they arent beinf shipped directly with UPS. They are being dropped off at random UPS drop locations and then sitting there for days.

My clothes from out of state arrived overnight and quickly. But my transfers being shipped in state are on day 3 not moving in the same state as me.

My order was supposed to arrive on Thursday. It is now a Friday. I contacted Jiffy Shirts and UPS because I needed this order. UPS said because it has been more than 24 hours since the last scan Jiffy shirts needs to file a claim. Jiffy shirts will not file a claim. They said it hasn't been long enough. I needed this order. But because its been dropped off at a random drop location UPS doesnt even have it fully yet. Our non profit desperately needed it for this weekend.

Reason I chose this business:

For the fast shipping.

* jiffy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user natashar326
Indiana
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Website should have a continue shopping button and for dtf there should be an option where we can select the same image but put in a different size instead of going back and having to upload the image again and doing everything over

Reason I chose this business:

The convenience of getting the transfers the next day

Quality
Thumbnail of user taryal
Minnesota
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I love the shirts they where beautiful colors! My family love the shirts so much we designed them for the family we really looked nice all tje the shirts fit perfect and they just get small when wash but the color still there.

Reason I chose this business:

Great shipping

Quality
Thumbnail of user rosalindm104
Illinois
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

The Gildan 5000 t-shirt is a solid choice for everyday wear. The material is soft yet durable, and it holds up well after multiple washes. The fit is true to size, and the fabric is breathable, making it comfortable for all-day wear

Reason I chose this business:

I chose Jiffy because of their fast shipping and wide variety of quality brands like Gildan, Bella+Canvas, and more. They offer competitive prices, and the customer service is always reliable. Whether I need blank tees for personal use or for custom printing projects, Jiffy has always delivered quickly and efficiently. It’s my go-to for all my t-shirt needs!

Quality
Thumbnail of user oliviat489
Vermont
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

We received transfers in the wrong color. Ainsley was AWESOME and fixed the issue right away. She was swift, kind, and I will continue to use Jiffy because of the amazing customer service she provided!

Ainsley responded quick to my complaint and resent the correct transfers. She was great!

Reason I chose this business:

I love the ease and quality.

Service
Quality
Thumbnail of user jessicae1365
California
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

I make custom t-shirts for several non-profits, and I've been a customer (and big fan) of Jiffy's for years. The selection and price of your t-shirts is THE BEST, and your shipping is lightning fast. What has completely up'd our game is your DTF transfers. Even someone as inexperienced as me can turn out some amazing shirts now because your upload process is so simple. Love, love, love everything I order from you!

Reason I chose this business:

Best prices, lightning fast shipping, simple ordering process and your awesome DTF process

Quality
Thumbnail of user j.m61
Alabama
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

I reordered a dtf print and it was not correct. They reprinted and shipped me the new order without an issue. It arrived a little later than I needed it, but I understand. It was the weekend when I reported the error.

Service
Quality
Thumbnail of user quanw243
California
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Originally I received the incorrect purchase order. I sent in my complaint. The team called to discuss the mishap. Jiff then refunded me for my entire order. I received the refund quickly. Great customer service.

Excellent customer service.

Reason I chose this business:

They are quick and easy to order from.

Service
Quality
Thumbnail of user meganr716
Ohio
1 review
0 helpful votes
  • Send Message
November 9th, 2024
Verified purchase
• Updated review

I have been using Jiffy consistently for a little over a year now and I am consistently pleased with the selection of items they carry and the speed at which my orders are delivered.
In the rare instances I have had issues with an order, customer service has been great to work with. Getting a new blank drop shipped overnight for a quick project turn time as well as reviewing machine calibration and color quality on a DTF order that arrived with different quality than it had in the past.
I highly recommend Jiffy to anyone in need of blank items, DTFs and UV decals!

The few times I have needed to get in touch with customer service, they have been quick and great to work with solving my issues without impacting my deadlines

Reason I chose this business:

The speed of delivery, free shipping with order threshold and the quantity of the items carried.

Service
Quality
Jiffy is easy to use and provides excellent service...
October 30th, 2024
Verified site experience
• Previous review

Jiffy is easy to use and provides excellent service and unparalleled selection

Reason I chose this business:

Fantastic selection and excellent delivery time

How did you first hear about JiffyShirts?

Word of Mouth

Unable to pay with Venmo through the mobile app
June 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great quality and selection as well as very fast shipping

How did you first hear about JiffyShirts?

Word of Mouth

Jiffy is the best source for my apparel needs
May 11th, 2024
Verified purchase
• Previous review

Although the website and app are pretty slow and glitchy, I can always find what I need with a quick and accurate delivery time.
Any issues I've had have been handled with incredibly quick and professional service.

Reason I chose this business:

Price and speed

How did you first hear about JiffyShirts?

Word of Mouth

Service
Quality
Glitchy appVenmo payment had lots of issues
March 10th, 2024
Verified site experience
• Previous review

Glitchy app
Venmo payment had lots of issues

Reason I chose this business:

Great quality products and fantastic customer service

How did you first hear about JiffyShirts?

Word of Mouth

Not very smooth page transitions
September 23rd, 2023
Verified site experience
• Previous review

Not very smooth page transitions. Difficult to rename cart.

Reason I chose this business:

Best price and turn times available

How did you first hear about JiffyShirts?

Word of Mouth

Thumbnail of user aliceh810
Texas
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

We had an issue with the iron decal we sent in and when we received the order it was not what we expected. Jiffy told us how to fix the issue, refunded the order and we reordered the items and they came out great.

Reason I chose this business:

Another DC warehouse referred Jiffy.

Quality
Thumbnail of user frankh1463
Massachusetts
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

I order, they ship that day. Their prices are comparable if not lower than competitors, and their free shipping threshold is waaaaay lower than everyone else's. If you don't hit the free shipping quantity, the standard shipping rates are reasonable.

I needed to quickly cancel part of the order, and for some reason or another, the stickers I didn't want or need. They did not respond, so I was resigned to the order. The stickers did ship, but I received an email apologizing for the lack of communication due to business and was refunded the cost of the stickers. Very impressed that they would make this right.

Reason I chose this business:

Price, ease of ordering, willingness to stand behind their products.

Service
Quality
Thumbnail of user annah1865
Virginia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I'm a t shirt decorator & I order shirts along with transfers as orders come in through my business. I was on a deadline with a customers order as the shirts were for a community event on a set date. My shipment of shirts arrived, then a few days later the transfers arrived (from a different source), I opened the box of shirts from jiffy to discover it wasn't my order at all. None of the contents were mine & it even had a packing slip inside with the name of the business who's shirts I received. I hopped on the computer & submitted an inquiry via jiffy's website. Within 24 hours was replied to & promptly received my correct order a day or two later. Thankfully jiffy was ontop of their customer service & saved my order from being late! I was really stressing & kicking myself in the butt for not opening the box from jiffy the day it came in but was super reassured when customer service replied promptly

Reason I chose this business:

Jiffy is my main shirt supplier due to the free shipping for orders $59+. Most other places are $200+ for free shipping & my orders arn’t always that big. Shipping is also really fast, I usually have my package 2-3 days after placing the order

Quality
Thumbnail of user matthewk1600
Colorado
2 reviews
0 helpful votes
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September 5th, 2024
Verified purchase

Deliveries were completed in a timely manner
Custom DTF's came out really well
I did have some trouble with the downloads, and separating the background, as far as your business I think the digital downloads is a absolute gold mine. I would find a way to categorize them easier as you get more.

Had trouble removing the background of an image

Reason I chose this business:

To tell you the truth, printing production is new to me. With the suicide of my wife, I have started a company producing positive affirmations on different formats, slogans that encourage discussion, but most of all creating a tipping point for someone to choose one more day. All proceeds for our different product lines will go to support public education, and non profits serving the community. It is funny, because I have severe dyslexia and now I am entering the printing business. LOL, I am looking for a company that I can colaborate with and together create happiness in a "messed" up world.

Service
Quality
Thumbnail of user ashleyj981
Wisconsin
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

I have ordered many DTF prints. Always receive quality items and in a timely manner. I didn't receive a package one time as it was delivered to a wrong address. Yall resent the order and I still received it in time to complete my projects. Will continue to use yall!

Quality
Thumbnail of user tys184
California
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

It has been such a nice experience using your site. This is my first time using a dtf transfer company and your site was a pleasure to use. It was such an ease to use, being able to navigate through the different pages.

Reason I chose this business:

I needed a simple and easy tshirt design quckly, and i remembered a video i saw on youtube that used you guys and so "so did I'"

Quality
Thumbnail of user stephanieo1034
Texas
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I have ordered transfers a couple times from y'all but this time I was not satisfied. I was trying to make shirts for this past weekend games for my kids and all the prints I got were the wrong way. If I would have pressed them they all would have been backwards like they were mirrored. I haven't had that issue before but it was not pleasant epically when I needed them done. I had reached out my complaint the same day I got my order and the day after and I still haven't heard anything. That was on the 27th of aug.

I haven’t heard back.. I sat on the chat for hours waiting to speak to someone and then it kicked me off and I never heard anything. I emailed and sent a customer claim and haven’t heard anything.

Reason I chose this business:

Because I have ordered through jiffy before

Service
Quality
Thumbnail of user nichollew7
Illinois
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

I am very impressed with the DTF transfers. It is a little bit of a cumbersome process to upload each picture individually. The quality of the prints are great. I wish they came with application instructions. I have to look it up a lot

Reason I chose this business:

Reasonable price

Quality
Thumbnail of user megans1443
Indiana
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

I used to work for a promotional company and jiffy makes me feel like I'm back in the office purchasing wholesale again. They ALWAYS have the apparel I'm looking for with a lot of color options and it's never cheaper on Amazon!

This most recent order, I tried out their transfers because I wanted something closer to screen print than my typical HTV Cricut shirt. 10/10. Website was easy to upload my design, quality was impeccable, application was simple, AND it was delivered the next day. I'm a last minute idea kind of gal and using jiffy is 100% my go to for alllllll of my crafting/gifting apparel projects.

Reason I chose this business:

A friend told me about their fast shipping and I’ll never use anywhere else!

Quality
Thumbnail of user kellym4234
Wisconsin
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

I started ordering shirts. I was always amazed with how quickly and accurately I would get items. I soon added DTF to my cart. IF I have ever had any issues they are resolved QUICKLY and it is never a big deal. I will keep coming back and I have made plenty of referrals. If there was only a loyalty program haha I would be at the TOP haha.

Quality
Thumbnail of user hollyh877
Illinois
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Over all Jiffy allways gives us the best service. Their fast shipping and incredible products paired with their easy to access cite allow us to continue the excelent service to our clients. Thank you Jiffy.

Reason I chose this business:

Jiffy offers great prices that allow us to pass the savings onto our clients paired with their quick shipping and quality products I dont like to use anyone else.

Quality
Thumbnail of user jeannettec208
Oregon
1 review
0 helpful votes
  • Send Message
October 30th, 2024
Verified purchase

Great service always, turn around time is always on point! It's my go to for all of my business needs for my shirts and sweatshirts. Always great prices and lots of color choices. The price point is affordable so that I can still make a good profit for my small business side hustle. Always greatfull for the great customer service as well. I've only had to return one shirt in several years.I will always look to jiffy first before i have to purchase from anywhere else.I will always recommend Jiffy first before

Reason I chose this business:

It’s my go to

Quality
Thumbnail of user sylviap405
Mississippi
2 reviews
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

The size & quality of the items were better than expected. The totes & the cooling bags were a good size & material was heavier than expected. The price was fine. The uploaded transfers were so much better than I expected.I like everything.will be ordering again.

Reason I chose this business:

Because of the uploadable transfers,I could get every thing I needed from one company. Plus my daughter does tshirts & she gets her tshirts from them & they're of good quality so I gave them a try for what I needed and was not disappointed.

Quality

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From the business

JiffyShirts is the largest wholesaler of blank apparel in the U.S.

Our team helps millions of creators, makers, and entrepreneurs bring their ideas to life with quality products and the materials to express their craft and grow their own businesses.

Our focus is on providing superior value and the best customer service. We’re delighted and inspired by the continued success of our customers.

Business History

JiffyShirts.com launched over a decade ago with a clear mission: Use technology to combine an unparalleled level of customer service with the fastest delivery the blank apparel industry has ever seen. We are continuing to work towards this mission every day.

Company Representative

Thumbnail of user andrea137
Erica C.
Typically responds within 7 days

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