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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.9%
Positive
977
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,176)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (45) job search (25) time saver (22)
Thumbnail of user stephanieb3092
Arizona
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

I am very glad I found JOBHERO. I was searching quite a while last night, and was tired at work today. I just happened to be lucky, and found a posting for JOBHERO, and am very pleased with the results.

Reason I chose this business:

It was recommended. And it sounded user friendly.

Reason I chose this product:

I just need one cover letter so this is a reasonable price for me.

Date of experience: June 10, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user ronaldw1510
Michigan
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Awesome service! The format is excellent, simple, expeditious, and very easy to use.

Reason I chose this business:

Found it during a resume sample search.

Reason I chose this product:

It makes sense to use the product, since I am transitioning my career again.

Date of experience: August 5, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!

Thumbnail of user lindajom
Florida
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Easy to prepare resume, look professional that's it, can't think of anything else.

Reason I chose this business:

Felt confident they could put together a good resume

Reason I chose this product:

Looked impressive and professional

Date of experience: August 5, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback. We're glad we could help you complete your resume successfully.

Thumbnail of user jimmied74
Arizona
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Very nice and easy to navigate website regarding resume building and jobs

Date of experience: August 4, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing your experience with us!

Thumbnail of user richardb6224
Canada
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Need to find more bullet points for job descriptions when you have 10 plus years of experience. It's a bit repetitive.

Reason I chose this business:

For a resume

Date of experience: July 7, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We are thankful for the amazing feedback you have given us!

Thumbnail of user saifi15
GB
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Great service, easy to use with great suggestions and examples

Date of experience: August 4, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user janep603
Canada
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

Lost my information when pushing back buttom - frustrating that it did not save. Willing to give the program another try - also you should be straight forward with your participants by letting them know they will be charged after they spend time creating a resume - this should be stated at the very beginning clearly - with that being said the features are excellent - I am hoping that I can modify titles and such after paying - if not I will need to cancel and try another platform

Date of experience: January 5, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Jane

We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.

As always, thank you for reaching out, and we look forward to hearing from you!

Contact Us: https://www.jobhero.com/contact-us

-JobHero

Thumbnail of user bryang651
California
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

This website is really cool i enjoyed my experience in making a resume on this! Thanks so much!

Reason I chose this business:

Because it was the first one that popped up.

Reason I chose this product:

Cause it let me try it out for free and then i made the decision to go ahead and buy it. It was totally worth it.

Date of experience: July 24, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!

Thumbnail of user dianed2182
Wisconsin
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Thanks for your help putting together my cover letter. App.

Reason I chose this business:

Just google it

Reason I chose this product:

Appling for a job

Date of experience: August 4, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user lisap3516
Washington
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Very easy and super pleased, app very helpful hoping to retain a better job

Reason I chose this business:

Need a better job, very easy to use

Date of experience: August 1, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user oc89
Texas
1 review
0 helpful votes
  • Send Message
July 26th, 2023
Verified purchase

I was let go from a role recently due to financial circumstances with the agency after only being there for six months. Prior to that was at a large corporation for 19 years. I needed assistance with my resume and being able to change it around depending on the role. JobHero is my hero! This platform has been a time saver and has been incredibly helpful in sending out my resumes and cover letters.

Reason I chose this business:

I did a Google search on resume building and JobHero came up. Never looked elsewhere!

Date of experience: July 26, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user sabinab43
Finland
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Building my resume with JobHero was an easy and straightforward experience. You can choose between multiple templates in different colors. Different content suggestions are depending on the position you are applying for, which is really helpful especially if you are building a resume from scratch. However, pricing was not that clear from the page itself, I had to find information elsewhere, which is a shame. All in all, the price is worth having toll to build a good and professional-looking resume.

I have contacted customer sevice with regard to subscription cancellation. I have received reply within 5-10 minutes but issue is still being resolved.

Reason I chose this business:

I choose JobHero because I wanted to have professional-looking resume for my job search.

Service

Date of experience: May 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user barbarar2502
Maryland
2 reviews
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

Fantastic!. This helped me very much. Creating a great resume can be difficult for some, such as me. This was a great way to create my resume. Choosing a specific profession and getting all the choices of job duties to add was, as I said, Fantastic! Thank you for making it easy.

Reason I chose this business:

I needed a professional cover letter that I was unsure how to prepare.

Reason I chose this product:

This product is perfect.

Date of experience: March 28, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user dawnt652
Canada
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Very easy to use and priced right! Thank-you for the convenient and helpful service.

Reason I chose this business:

I used it for a resume.

Reason I chose this product:

Easy to use.

Date of experience: July 30, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing your experience with us!

Thumbnail of user jeffl1597
Kansas
1 review
0 helpful votes
  • Send Message
July 29th, 2023
Verified purchase

I signed up for the 14 day trial, but when I came back and signed in five days later to download my cover letter, I had to add my credit card information again and pay another fee. Seems like a glitch in the system.

Date of experience: June 29, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user kelleym276
Georgia
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

I loved the process I wish I knew about this website sooner! Updating my resume has ALWAYS stresse me out but this was so incredibly easy!

Reason I chose this business:

I like the templates

Reason I chose this product:

Once I was finsihed making the resume it was too nicely done to NOT buy the service.

Date of experience: July 25, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user mabelw32
GB
1 review
0 helpful votes
  • Send Message
July 29th, 2024
Verified purchase

Helpful. I hope it lands me a seat on the board. The site was easy to use and straight forward.

Reason I chose this business:

Looked easy to use

Reason I chose this product:

Had a deadline

Date of experience: July 19, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user dakotae25
Virginia
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

I do not like that you force a subscription. Allow a 1 month purchase for a set amount without renewal you will get more purchases. I understand the subscription is a way to get people who forget to cancel but you will be looked at differently as a company if you provided the option to just do a forward payment for a set amount of time.

Date of experience: June 16, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user nulln18805
Washington
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

They are good and have the right tool to get you started. But my problem is they are restricting me access to the document even after payment

Reason I chose this business:

THE DID A GREAT JOB. THOUGH AM YET TO GAIN ACCESS TO MY RESUME

Reason I chose this product:

Because it fits in to what I wanted

Date of experience: June 27, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled to have been able to help. If you have any other questions, please feel free to contact us. We're here to assist you!

Thumbnail of user carlab556
Georgia
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

Ivan was my representative today and he took every measure to make sure I could use the service. My first account had been suspended and I didn't realize it and he did everything to make sure my new account was set up properly it was about 30 to 50 minutes but we were able to get it completed. I had to call my bank and waited for me to complete that. I wish all reps were this through!

Reason I chose this business:

I love the ease of the platform.

Reason I chose this product:

I need a job and my resume needed updating.

Date of experience: February 12, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user michaelb12372
Illinois
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

Very easy to use and offers many features besides the Resume, and Cover Letter also was given a free portfolio website, thank you so much for helping me with my job search!

Reason I chose this business:

It seems like a wise decision to keep it since I am still looking for work

Reason I chose this product:

To give myself the best possible outcome

Date of experience: May 14, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're delighted to hear that you found our platform easy to use and exceeded your expectations with its array of features, including resume and cover letter creation and a complimentary portfolio website. Thank you for choosing our service to support your job search journey! Feel free to reach out if you need further assistance or have any questions. Wishing you the best of luck in your job search endeavors!

Thumbnail of user felixb146
GB
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Great and tempting template, friendly UX, easy to edit and great experience suggestion. But you can equally do well to suggest likely interview quetion based on resume content. Overall everything is good and perfect.

Date of experience: May 13, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user sylviaf177
California
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

Well what can I say but that Jobhero is pretty awesome! I usually have trouble creating a resume out of thin air but Jobhero made very adaptable and convenient. I'm very impressed! Now I have 4 resumes and took me forever just to create one. Thank you Jobhero

Reason I chose this business:

I STUMBLED APON IT

Reason I chose this product:

I NEED A RESUME TO APPLY FOR JOBS

Date of experience: March 27, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user portiap26
Oregon
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

My experience with job hero was easy and quick. It was so helpful because I did not want to spend a long time creating a cover letter. I was surprised and happy that job hero was able to do the job in a short time. I love all the options it gave me from style to input of sentences and paragraphs that would best fit my need in what I wanted my cover letter to say.

Reason I chose this business:

I just googled for websites that could help me create a cover letter and I took a chance on Job hero and I am happy that I did.

Date of experience: May 8, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user jamicah1
Arizona
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

I loved it thank you for the help with creating my resume. It help guide me with the right wording off of my experience

Reason I chose this business:

I needed help with creating a resume

Reason I chose this product:

It was exactly what i needed

Date of experience: June 28, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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