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- Backed by the National Science Foundation
- For Business
JobHero has a rating of 4.6 stars from 15,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Great Service and very User Experience Website. Thanks a lot.
Date of experience: July 31, 2024
Get service to use when apply to multiple jobs on different sites
Easy to use
Applying for a job
Date of experience: July 30, 2024
Hello,
Thank you so much! We appreciate the positive review!
This experience has been outstanding! Would certainly recommend.
Date of experience: July 31, 2024
Hello,
Thank you for taking the time to leave us a review!
Very easy to navigate and create. Took the guesswork out of creating a resume.
Google Search
First I liked
Date of experience: July 31, 2024
Hello,
Thank you for your feedback. We're glad we could help you complete your resume successfully.
The recommendations were excellent and it made my experience so much more smoother, I feel so good reading my resume and cover letter. This is the best tool to have for resume editing and building. Thanks!
Date of experience: October 15, 2023
Hello,
We’re thankful for the amazing feedback you have given us!
I was a little disconcerted with -£17 being extracted from my account monthly, when I was under the impression that I was paying a one off payment for your services and hadn't used it again since my first time in January! My intention to cancel my subscription.
To cancel my subscription
My intention was to cancel my subscription
Date of experience: March 26, 2023
Hello!
We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out, and we look forward to hearing from you!
Contact Us: https://www.jobhero.com/contact-us
-JobHero
Date of experience: January 5, 2023
Honestly Job Hero save reduce my stress, because I have not much experience in doing cover letter. And this template make easy by just indroducing the requeried information, like company name, my name, last job, job I would like to apply and so on. Thank you Job Hero.
Date of experience: March 20, 2024
Hello,
We're thrilled to hear that Job Hero has alleviated your stress and simplified the process of creating cover letters, especially considering your limited experience in this area. It's fantastic to know that our templates have made providing the necessary information for each application easier for you.
Thank you for choosing Job Hero, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed in your job search journey!
The company is dishonest in the price of its product. Many pages refer to the resume builder is free, if you google whether JobHero is free the first result links to a page on JobHero that claims that it is free. However, after spending an hour or more building your resume, you cannot download it in any capacity without paying. Incredibly disappointing. The resume builder was great, the templates are simple to read and aesthetically pleasing, but I can't leave a good review when I feel as though I've been scammed.
Date of experience: April 10, 2023
Hello!
We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out, and we look forward to hearing from you!
Contact Us: https://www.jobhero.com/contact-us
-JobHero
Thank you much. My job application was viewed in many sectors due to your help of preparing a professional resume which I managed to put together with your assistance. I even advised my kids to use JobHero.
Because it was easy to use and follow.
Date of experience: April 2, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
If you have writer's block this application is amazing. It does a lot of thinking for you. Oftentimes the reason we procrastinate writing a resume and a cover letter, is that we fear looking inferior on paper.
I was stuck and not getting my resume written.
Date of experience: February 22, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Amazing resume builder. It was like magic the way it took the information in my current resume and populated it into a template with very little effort on my part. The skills suggestions were very impressive. I thought I had a good resume before, now I have a fantastic one.
Date of experience: June 12, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Always quick and easy. My resume is always there. My account is easy to retrieve. It's low cost
Best time to look for a job is while you still have one.
Date of experience: July 30, 2024
Hello,
We are thankful for the amazing feedback you have given us!
Absolutely amazing. Couldn't possibly be any easier. Highly recommended!
Apparently God Sent.
Fell into my lap.
Date of experience: March 8, 2021
Literally did all the work for me, all I did was fill out the boxes with different keywords for the job title I wanted and Job Hero fills in the blanks. My resume looks so professional, i am excited to see what job offers I receive. Try it out!
I saw a review on TikTok and I decided to try it out.
Date of experience: February 14, 2023
Hello, Aminata
We appreciate you taking a moment to share your satisfaction with us!
-JobHero
Seriously deceiving site. Seemed like I was creating something for free. Then, you insist I pay to even get what I have authored myself. Extremely irritating. Bait and switch techniques. I have paid the initial fee to get what I input but will be canceling asap.
It came up in a search for "free cover letter template"
You forced me to in order to gain access to what I had already input into your form. Wouldn't even let me click back.
Date of experience: February 21, 2023
Hello, Krista
Thank you for taking the time to rate us and share your thoughts with us!
We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!
-JobHero
To expensive, I did better on my own and I was already charged $24.99 a few days ago for the month and now I changed my plan to a different plan and got charged the entire cost of the new plan. NO discount considering you already charged me. Now I will cancel all together. You rip off you customers
Date of experience: May 10, 2023
Hello!
We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out, and we look forward to hearing from you!
Contact Us: https://www.jobhero.com/contact-us
-JobHero
Incredible, so easy. Where have you been all my life. Price is a little to high though.
Found online, gave it a shot and very pleased.
Looking for a new resume.
Date of experience: March 26, 2023
I had a fantastic experience browsing the website. It was impeccably designed, easy to navigate, and flawless overall.
Need help for a cover letter
Needed today
Date of experience: June 26, 2024
Hello,
Thank you so much! We appreciate the positive review!
My experience with JobHero
Was great. I really liked the option of giving suggestions to replace statements or wording on my resume.
Because of the various options to create an effective resume
Date of experience: June 13, 2024
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
It is easy to use, or better said we do not have to burn our brains to figure up how to set ap the resume, al we need to do is choose the template that we like and enter few information that is ask and is done
By luck, I was looking on the web about resumes and your info is the one I choose
Date of experience: June 26, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
It's awesome. It help me to create my curriculum vitae easily.
Date of experience: July 28, 2024
Hello,
We appreciate your kind words and are glad to hear that you had a positive experience.
I feel like you tricked me because you only told me about the payment at the end of the process after I spent alot of time entering my informaiton. I would have moved to another way of up dating my resume. My time is valuable and waiting to the end for someone who is not working is just wrong.
I though it was going to be helpful but it was just a trick.
Because you held me hostage after I spent so much time on your website. - I will mention this to my family and friends.
Date of experience: March 21, 2024
Hello,
We sincerely apologize for any confusion or frustration you experienced during the process. It's important to us that our users feel informed and empowered every step of the way. We'll take your feedback to heart and work to improve our communication about the payment process to ensure clarity from the outset. Your time is valuable, and we're committed to providing a seamless experience for our users. If there's anything we can do to make this right or assist you further, please don't hesitate to reach out.
Super fast and easy. Needed to reformat my resume to ensure that recruiting software used by large companies would "see" me.
Date of experience: June 6, 2024
Hello,
You made our day with your review, thank you!
While I paid the money, this whole website is bait and switch.
Date of experience: July 27, 2024
Hello,
Thank you for your review. Glad we were able to help!
Would've been nice if you disclosed that there would be a fee - even the minimal fee - before one gets started.
I tend to disclose too much information in my cover letters.
Ease of use
Date of experience: June 5, 2024
Hello,
We are thankful for your feedback, as it enables us to continually strive for excellence and provide an enhanced experience for all our members.
The resume builder is great, but I feel like it's a pretty slimey business practice to not be upfront about the cost. I was forced into making my entire resume before I could even finish making my account. All I wanted to see was how much it would cost, but i was forced to go along and make my resume. I would have gladly paid for it, but the fact that you made me build my resume before i even knew how much it would cost is insane. I'd love to give you 5 stars but I can't with that sort of business practice.
Update resume for job
Saw it on youtube
Date of experience: April 20, 2023
Hello!
We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
As always, thank you for reaching out, and we look forward to hearing from you!
Contact Us: https://www.jobhero.com/contact-us
-JobHero
Hope this gets my dream job. The format looks great and should appeal to the directed audience.
Date of experience: July 17, 2024
Hello,
Thank you so much for your feedback! We're thrilled to hear that you found the format appealing. We're keeping our fingers crossed that it helps you land your dream job. Your encouragement means a lot to us.
Jump Start Your Career
With Our Resume and Cover Letter Builders
Hello,
We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!