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JobHero has a rating of 4.6 stars from 15,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Easy to draft letters.Highly professional and clever package
Date of experience: July 22, 2024
User easy nothing complicated about the whole process. Just pick the template and plug and play
Date of experience: July 21, 2024
Hello,
Thank you for your feedback! We're glad to hear that you found the process straightforward. Your satisfaction is important to us, and we're pleased that our templates made things simple for you. If you have any further comments or need assistance, please feel free to reach out.
My account was duplicated and the customer service person at JobHero canceled the wrong account that no resume was created in- but canceled the one I had done hours of work on. Then I had to pay full price before my trial was up.
It was recommended by a state employee
Date of experience: November 3, 2023
Hello,
We apologize for any inconvenience you've experienced during the cancellation process. Our goal is to provide a seamless customer service experience, and we regret if we fell short of your expectations. We are committed to resolving this matter for you and would appreciate the opportunity to make amends.
Kindly send us an email at customerservice@jobhero.com with your account details and a brief explanation of the issue. We'll gladly assist you with your refund request and work towards ensuring your satisfaction.
Thank you for your understanding and cooperation.
Thanks for your helpigto create cover latter i did not know how to create cover latter thanks for your helping
Good quality
Date of experience: June 22, 2024
Hello,
Thank you so much! We appreciate the positive review!
The system is very easy to use using the templates provided.
Needed to make resume and the builder was great
It has so many great suggestions
Date of experience: July 20, 2024
Hello,
Thank you for your kind words! We're delighted you found the system easy to use with the provided templates. Your feedback encourages us to keep enhancing our user experience. Please feel free to reach out if you have any suggestions or need further assistance.
It was Great easy to navigate and move forward, I just didn't like the part forcing me to set up URL/or Website.
I was doing a Google search on resumes and yours popped up.
Date of experience: July 10, 2024
Hello,
Thank you for taking the time to leave us a review!
Being able to choose a format for an existing resume helped reduce the stress of applying for a big job opportunity. I enjoyed the ease of the website and how user friendly it was.
Why stress about a resume when job hunting is stressful enough. This is just one way to make the process that much easier.
Date of experience: April 11, 2024
Hello,
Thank you for your review. Glad we were able to help!
Amazing. Very good and simple to navigate. Hopefully i will use this service next time again
Wanted professional help
Good and very organised
Date of experience: July 19, 2024
Hello,
Thank you for your review. Glad we were able to help!
It was very efficient and helpful compared to other platforms.
Prior good experiences
Needed for application
Date of experience: July 19, 2024
Hello,
Thank you for your positive feedback! We're thrilled that you found our platform more efficient and helpful than others. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. Please don't hesitate to reach out if you have any further suggestions or needs.
Very user friendly and sounds human not AI. Not expensive. I appreciate the tips given along the way that place your resume on the top of the pile.
A friend recommended it
I am looking for work and wanted to upgrade my resume and hear current tips for what to include and not.
Date of experience: June 8, 2024
Hello,
We’re thankful for the amazing feedback you have given us!
Great thank you. I really love using this app it I'd the best. I will definitely be using this for a long period of time
It's the best. And needed to do my resume and my nephew resume
Date of experience: June 7, 2024
Date of experience: July 6, 2022
Easy to use
Date of experience: June 3, 2022
Wish i could just buy a one time cover letter instead of a subscription
Date of experience: July 15, 2024
Hello,
Thank you for your feedback! We understand that a one-time purchase option for a cover letter would be more convenient for some users. We're always looking for ways to improve our services and will consider this suggestion for future updates. In the meantime, our subscription offers a range of valuable resources and ongoing support that we hope you find beneficial. If you have any other suggestions or questions, feel free to reach out!
Great experience! Helped me with updating my resume with verbiage based on the job I was apply for and look and style.
Liked what JobHero could do.
Date of experience: June 3, 2024
Hello,
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Great help, I needed a letter and this program was user friendly.
It was easy to use
Date of experience: July 18, 2024
Hello,
We're thrilled to have been able to help! If you have any other questions, please feel free to contact us. We're here to assist you!
Great, seamless, quick and very little editing needed to achieve what I wanted
Cover letter templates
Date of experience: July 18, 2024
Hello,
We are thankful for the amazing feedback you have given us!
This is a great website that I really like and find user-friendly.
I chose JobHero today because I need a new ATS-friendly resume.
Date of experience: July 18, 2024
Hello,
We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!
Helpful guidance and very intuitive program. Much, much less than paying a so-called resume & cover letter expert. Thanks for the help!
Not to much hoopla trying to convince me that the service provided was better than anyone else. Easy to use and interactive.
I am looking for a job and I needed a quick turnaround.
Date of experience: May 20, 2024
Thank you very much for sharing your experience! We are extremely happy to know that we have met your expectations.
Service was fine. Just pisses me off when a website implies something as free and then after spending all the time creating it they charge you to have access to it. Just be more up front.
Job seeking
Date of experience: December 14, 2023
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We hope this clarifies any uncertainties!
Calcelation buttom doesn't work. Customer support don't answer. Money keep changing.
Let somebody contact me!
UPD Customer service helped me to cancel it. Thanks for that!
Previous time I tried to do it by cancel button. But it didn't work and I didn't notice it. And app kept getting money from my account. And I don't think I can ask ask for refund for that. Am I right?
Date of experience: February 13, 2024
Thank you for taking the time to share your feedback with us. We are committed to using it to make positive changes and enhance our offerings.
This is one of the most amazing professional tools I've ever come across! I have always struggled to write a good resume, despite being well-educated, experienced, and qualified. Your resume builder is truly transformative and has given me so much more confidence in my job search. THANK YOU!
Easy to use platform with solid results.
My resume needed an overhaul for my current job search.
Date of experience: October 29, 2021
Thank you for sharing your feedback and rating us five stars!
Such an awesome resume building website. I have tried many. None of them helped me prepare a fantastic resume like this one. And only $2.95 for 14 day free trial. It does not get any better. So easy to use.
Had never tried before. It let me look at templates before paying to use.
The templates I saw were much better then most of the other resume building websites.
Date of experience: June 8, 2022
Thank you for sharing your feedback and rating us five stars!
Very easy to use! Can easily be edited depending on the job position! Just wish the $2.95 fee didn't automatically update to a $24.95 subscription after 14 days, but the site itself is great so far! Can't get everything in life, I suppose.
I'm looking for a new job and in the midst of transitioning to a new career - wanted to brush up my cover letter and resume so they wouldn't appear so dated. JobHero is easy to use and has some great modern looking templates!
Explained above
Date of experience: May 13, 2022
Thank you for the review and for rating us four stars!
Rip off, fo not use, will continue to bill and bill your account. Hard to cancel, reps do not take no for an answer. Be careful dealing with this company.
Date of experience: December 01,2023
Tip for consumers:
Rip off
Products used:
Sevice
Date of experience: December 3, 2023
Hello,
We sincerely apologize for any confusion. We would like to take this opportunity to explain the reason for the recurring charges.
Our 14-day trial automatically renews to our monthly subscription until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is purchased. We also provide this information in the welcome email sent during the purchase.
We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
So far very reassuring and much better than I could do with a 40+ employment record and explaining a career break positively. The only negative point was the summary - which described me as a highly motivated salesperson; my employment history doesn't have sales anywhere close to it.
Because they picked out the salient points
Date of experience: June 3, 2021
Thank you for sharing your feedback and rating us five stars!
Good i wish it is free access for 14 days. It takes time but cannot complain
No reason i came to it by chance
It looks professional
Date of experience: July 9, 2024
Hello,
Thank you so much! We appreciate the positive review!
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Hello,
Thank you for your review. Glad we were able to help!