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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 91%
Positive
989
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,171)

Rating

Timeframe

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Reviews that mention popular keywords

job hero (122) job descriptions (45) job search (25) time saver (22)
Thumbnail of user amandab4524
California
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

This is not the type of service expected for $25. This isn't even a calendar month subscription as it lasts only 28 days described as "4 weeks" which is such a shady way of practicing business when most people will round that to a month and end up losing the cost of 2-3 days. Shady business practices.

Reason I chose this business:

It was recommended as a FREE option for my resume but turns out that was a lie.

Reason I chose this product:

I wanted my resume in a PDF format that saved me from having to type it. It's still not worth $24/month.

Date of experience: November 20, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences.

Thumbnail of user darierm
Grenada
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Reason I chose this business:

Attractive setup.

Date of experience: November 17, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback. We’re glad you found our templates helpful and engaging! We apologize if the payment requirement came as a surprise. Our goal is to provide clarity, and we include information about the subscription on our website and during the process.

If you have any questions or need assistance with your account, feel free to contact us. We’re here to help!

Thumbnail of user emilyv1195
Minnesota
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

I wish there were an option where I could copy and paste my entire resume into the JobHero site and it would populate correctly instead of copy and pasting piece meal, into small categories

Reason I chose this business:

I liked the comparative ease in pasting my resume as compared to other sites

Reason I chose this product:

I liked the format of resumes

Date of experience: December 27, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Hello,

Thank you for sharing your experience, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Thumbnail of user priscilaj
Canada
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

It was great, yay i cant believe its so easy and it would be even better if i wasnt forced to write a review at check out!

Reason I chose this business:

Because i dont know how to make a cover letter

Reason I chose this product:

Because i need to!

Date of experience: December 27, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review. Glad we were able to help!

Thumbnail of user heatherh3479
Ohio
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

It was an easy flow.but I don't like the idea that I had to pay for it whenever I'm the one that did the work

Date of experience: December 20, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Hello Heather.

We appreciate your feedback and will share it with our team. We are committed to continuously improving our website and providing an optimal user experience. If you have any more questions or concerns, please don't hesitate to contact our support team. We'll be happy to assist you.

Thank you again!

Best regards,

Thumbnail of user robertm14902
Illinois
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

I just need the resume and was tricked as I can acces it so this is not good.

Date of experience: December 15, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

"
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.

We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed. We apologize for any inconvenience this might have caused."

Thumbnail of user patriciad4553
Texas
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Good so far. First day using. Really helpful putting together a resume and easy too

Date of experience: January 2, 2025

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user gordonm448
Michigan
2 reviews
0 helpful votes
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January 6th, 2025
Verified purchase

Thank you for all of your help thus far. It has been a great way to start the process.

Date of experience: December 27, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Hello,

We greatly appreciate your review. There is no greater satisfaction than knowing our customers are satisfied and that we were able to help.

Thumbnail of user angeliam88
Michigan
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Very nice template available to use. Great speed and graphics

Date of experience: December 26, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Hello,

We’re thankful for the amazing feedback you have given us!

Thumbnail of user jennyferrea
North Carolina
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

Very anxious but will see how it goes. Need some help and the features are easy to understand

Reason I chose this product:

Good features

Date of experience: December 25, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Hello,

Thank you for your feedback. We're glad you found our website features easy to understand, and we appreciate your positive review!

Thumbnail of user paulc6170
Mauritius
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

Wonderful application that is easy to use and quite responsive.

Reason I chose this business:

Quick letter creation

Date of experience: December 24, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you very much for sharing your experience with us!

Thumbnail of user cammiem23
Iowa
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Easy to use, great formats and layouts to utilize for best results

Reason I chose this business:

Ease of use

Reason I chose this product:

Ease of use

Date of experience: December 20, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled to hear you had a positive experience. We appreciate your feedback and are glad you were happy with the service you received.

Thumbnail of user angelb768
Wisconsin
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Recommend to others. Very easy to navigate and get things done

Date of experience: December 21, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you for recommending our resume builder!

Thumbnail of user mohamedm461
Kenya
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

The experience was Satisfying and rewarding and would recommend

Reason I chose this business:

Just by luck when browsing on net searching for an example of a cover letter and noticed one of yours that was outstanding from the rest so choose to go for it

Date of experience: December 22, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you! We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user tahaa55
Florida
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

It was a completely a smooth process and it was not complicated. The AI had many job related objectives already listed

Date of experience: November 15, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We appreciate your kind words and are glad to hear that you had a positive experience.

Thumbnail of user samarf5
New Jersey
1 review
0 helpful votes
  • Send Message
December 27th, 2024
Verified purchase

It was quick and easy to create resume. It had the right verbiage.

Reason I chose this business:

I didn't have time to make one on my own and I have a job fair.

Reason I chose this product:

I didn't have time to make one on my own and I have a job fair.

Date of experience: December 17, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!

Thumbnail of user consueloa32
California
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

It was not complicated. I liked the format and assistance with the wording.

Reason I chose this business:

Website attracted me.

Reason I chose this product:

I'm applying for a teaching position and wanted to but together a "fresh" resume.

Date of experience: December 17, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user rebeccad2575
Kansas
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Pretty good so far but I haven't downloaded the actual cover letter yet.

Date of experience: December 21, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

You made our day with your review, thank you!

Thumbnail of user kristina353
Florida
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

Very easy to use and has a variety of templates to choose from.

Reason I chose this business:

Build a resume.

Reason I chose this product:

Job security.

Date of experience: December 16, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user savannahw146
Washington
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

It was nice thank you. Very awesome! Very helpful, thank you again.

Date of experience: December 20, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

You made our day with your review, thank you!

Thumbnail of user evgenis2
Canada
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

Bull$#*! rip off! Hit print resume and get nothing! Typical $#*! your scam!

Date of experience: December 20, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

"Hello,

Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.

We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed.

Thank you for your time!

Thumbnail of user tafadzwaw1
South Africa
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

My experience with Job Hero has been incredibly positive so far. The platform has streamlined my job search process by helping me organize my applications and track my progress efficiently. I appreciate the ability to save job postings, create custom resumes, and get reminders for application deadlines. The user-friendly interface and helpful resources have made it easier to stay focused and motivated. Overall, Job Hero has been a valuable tool in my career development journey.

Reason I chose this business:

I chose JobHero today because it offers a comprehensive solution for managing my job search effectively. The platform allows me to organize my applications, track deadlines, and create customized resumes all in one place. I appreciate its user-friendly interface and the ability to access helpful resources, which streamline the process and keep me motivated. With JobHero, I feel more in control of my job search and better prepared to pursue new opportunities.

Reason I chose this product:

I chose JobHero today because its features align perfectly with my job search needs. The ability to organize job applications, track progress, and create tailored resumes all in one platform makes the process much more efficient. Additionally, the helpful resources and tools provided by JobHero give me the confidence to present myself effectively to potential employers. Overall, I believe that using JobHero will significantly enhance my job search experience and help me stay focused on my career goals.

Date of experience: September 26, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much for your kind words and detailed feedback! We're thrilled to hear that JobHero has been a valuable tool in your job search and career development journey. It's great to know that the platform’s features, like organizing applications, saving job postings, and creating custom resumes, have been helpful to you. We’re committed to continuously improving and providing the best experience possible. If there's anything else we can do to support you, feel free to reach out!

Thumbnail of user latishac57
TT
1 review
0 helpful votes
  • Send Message
November 20th, 2024
Verified purchase

Great app, very convenient and perfect for pesons who doesnt know how to create a cover letter to their resume

Reason I chose this business:

Its easy to use

Date of experience: November 10, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled that you found our platform easy to use. Thank you for your enthusiastic feedback!

Thumbnail of user josea3359
Oklahoma
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

Very helpful to create great resume in a short time and not too complicated.

Reason I chose this business:

Recommended

Date of experience: December 18, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

You made our day with your review, thank you!

Thumbnail of user samratk
India
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

Quick and resourceful. Lot of templates to choose from. Not over the top expensive.

Reason I chose this business:

Prepare Cover letter

Date of experience: December 16, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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