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JobHero has a rating of 4.6 stars from 15,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Easy to use and helped me feel zero pressure in updating my resume. I didn't have to do it all in one go, I could come back to it and do a little each day until I was finished.
Date of experience: March 9, 2023
Best resume builder,easy to use,lots of formats to use,tons of help
Easy to use
Found it while looking for help to make my resume
Date of experience: June 26, 2024
Hello,
Thank you for your review. Glad we were able to help!
Did not realize this was a paid subscription until I was finished. I would have been nice to know before I entered information as I am a teacher helping a student with special needs with a resume for a job application.
It looked like an easy to use program
Date of experience: March 12, 2021
Thank you for sharing your feedback and rating us with five-stars!
I am unsure why I needed to pay for the site and why it didn't take a bank card I normally use.It makes me worry if the site is safe. I do like the resume and the cover letter builders, I was thrown off by the payment to get the resume.
I wanted to try something else besides writing a resume from scratch.
I did not get a choice to "choose" products, I finished a resume and then I pressed submit and it wanted me to pay the $2.95. The site would not take a bank card I use all the time, but instead took a different bank card, and again, that makes me question the site.
Date of experience: April 20, 2021
Thanks, Michael, for sharing your opinion.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
User friendly and exactly what I needed. Will be using again.
Date of experience: June 26, 2024
Hello,
We're thrilled to have been able to help. If you have any other questions, please feel free to contact us. We're here to assist you!
Easy quick convenient
Great suggestions.
This survey is too long though
Date of experience: June 26, 2024
Hello,
Thank you for taking the time to leave us a review!
Good starter when I am feeling overwhelmed by the task at hand
My project for today
Date of experience: June 26, 2024
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
My first time using a resume website service. I really like how I can load my existing resume and have it automatically format. I also like how it gives me various ways to re-word and write my resume. It helped to take away the overwhelm in re-writing and re-formatting my resume
I liked the templates that it initally offered me when I first started to looking through the site.
I like the newly formatted version of my resume after I finished using the site
Date of experience: June 23, 2021
Thank you for sharing your feedback and rating us five stars!
Great product, many templates, and great bullet point options to select for job descriptions.
I chose JobHero because it does a lot of the work for me.
Date of experience: June 25, 2024
Thank you! We truly appreciate your feedback. Happy customers make our days brighter!
Date of experience: March 28, 2023
I appreciate not only the different formats, but also that much of the content was populated from my uploaded resume and then I was able to get ideas for descriptions of my various roles. Also, because it has been over 10 years since my graduate degree, I appreciate the tip not to include graduation dates.
After sending out several job applications, I got some feedback that I need to work on my resume and cover letter. My friend recommended Job Hero to me last night.
I urgently need to send out a polished resume and cover letter with the goal of obtaining a senior HR management job before the end of 2021.
Date of experience: October 8, 2021
Thank you for sharing your feedback and rating us five stars!
Actually, I understood that I wasn't be able to find a job without an attractive resume, where I would describe everything I knew about myself and my skills. So, I started to search for websites and companies which could help me with this task. I was ready to pay money for building up a great resume for me. This service was one of those who agreed to help me with my task. I'm really grateful to it because recently I got an invitation on an interview in a huge company. I wish I would pay more money for building up such a great resume which this company made for me.
Date of experience: December 2, 2021
Thank you for sharing your feedback and for giving us a great rating.
I didn't know I was going to have to pay to get the resume that I just built. I guess for a small fee it is not that bad but I wish there was something stating this up front... unless I just overlooked it.
I needed help building my resume and needed a nice template to make sure everything fit.
Nice choice of templates and once I got started it was very user friendly. I loved the suggested skills, etc.
Date of experience: September 16, 2020
Thank you for sharing your feedback and for giving us a great rating.
Very easy, step by step way to build an excellent cover letter.
Date of experience: June 24, 2024
Hello,
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Simple and quick for a professional resume or update your old one. I updated the old one I was using sent it off and was called four minutes later for an interview!
Been using this for years
Needing an update to find a new remote job.
Date of experience: July 12, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
Sincerely,
JobHero
I was only able to choose the middle button and it was far too expensive. Had I known that was the price from the start, I would have chosen a different option
It offered wording to resume
Date of experience: February 7, 2023
Hello!
Thank you for taking the time to rate us and share your thoughts with us!
We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!
-JobHero
I am having a good experience while using your services, it's really helpful in getting a good resume in quick time. Would really recommend this service.
Date of experience: October 19, 2023
Hello,
We’re thankful for the amazing feedback you have given us! Glad we were able to help!
Had some issues with double spaces in the text editor, they would show up in the final letter but not be visible in the editor. Could be due to the Grammarly plugin I have installed, but either way there where double spaces that didn't show in the editor.
Date of experience: October 5, 2020
Thank you, Linda, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
The website works very well, and does everything you would want it to do, the only issue is the lack of information upon clicking the link that there will be a charge for use, a charge I think is completely fair, I just wish I had known upfront.
Date of experience: April 17, 2021
Thank you, Christopher, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Super easy and helpful. Saved a bunch of time with the formatting. Worth the money
Date of experience: June 20, 2024
Hello,
We are thankful for the amazing feedback you have given us!
Good. I thought it was free. It works good. My back is just rocking me and I gotta get this assignment done. Thank you. I hope I can cancel this after
Easy to use
I need this for an assignment
Date of experience: March 1, 2023
Hello, Carl
You are most welcome and thank you, your feedback is much appreciated!
-JobHero
I thought I would get one cover letter for free, but I still had to pay and provide my credit card information, and set a date to cancel to get my $2.95 back.
Date of experience: October 7, 2023
Hello Sean,
We would like to clarify. We offer two types of accounts: the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features. This account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, able to be cancelled anytime.
We hope we've cleared things up, and we thank you for your review!
If you reduce the width of the page where you input credit card numbers, one of the entries vanish. I didn't know I had to expand the screen in order to see it.
Needed a quick resume
Date of experience: January 11, 2023
Hello!
Thank you for sharing your feedback and rating us four stars!
-JobHero
Easy to use, but could use a little more pre-typed info geared towards emergency medical services. The "i can contribute to the business" model doesnt really fit. Its an extreme career field so the applicants have more extreme qualifications to advertise to future employers
Google search
Date of experience: March 23, 2022
Thank you, Cheyenne, we're always open to new suggestions for improvement!
At a mature age (over 50), I did not see myself looking for a job. I had not completed a resume or cover letter in years. JOBHERO made the process easier and helped with the new language.
On-line search
Great templates.
Date of experience: January 5, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Amazing feature's but all I wanted was to download my resume to a flash drive. So having to pay money( which I didn't know I would need to pay until I had no other choice) really sours my experience. If I had access to half of the features provided(but enough to still make a full resume) for free I would have given this a full 5star rating
Date of experience: February 14, 2021
To clarify, David, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Jump Start Your Career
With Our Resume and Cover Letter Builders
Hello!
Thank you for the review and for rating us four stars!
-JobHero