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JobHero has a rating of 4.6 stars from 15,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Wasn't made aware that there would be a fee at the end in order to download my resume. The website was user friendly and very helpful, it would just be nice to be notified before completing my resume that there is a fee associated.
Recommended
Date of experience: March 30, 2021
I found using job here. I was very easy to use and my résumé turned out to be very professional looking and I ended up getting the job. Thank you Jackie Bro.
Date of experience: September 26, 2023
Wow!
Congratulations on your new job! We wish you great success with your new job!
Date of experience: September 19, 2023
Charge is too high for us pls do something its not possible 400/month
Resume building
Resume building
Date of experience: June 20, 2024
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Works really great and it really is not a big fee but would have been good to know before starting it
Date of experience: April 29, 2024
Hello,
Thank you for taking the time to leave us a review!
Its a great tool, but too expensive, counting you will never need to make a lot of different resumes in a long timeline (hopefully you will find a job soon since it is supposed to be a great tool to help you)
Convenience
To better help on my goal
Date of experience: June 7, 2022
Thank you, Alessandra, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
JobHero made updating my resume easy. I was able to update it to be more professional and easy to read and find information about me and my experiences.
To update my resume to have a professional appearance.
Date of experience: December 26, 2023
The experience was very pleasant and useful. It's difficult for me to type exactly what I want to say and how I want to say it. Jobhero provides many examples which make it easy for me to pick and choose the right wording.
Date of experience: April 27, 2021
We're thrilled to hear that you enjoyed your experience with us, Tom!
The resume format & template was easy to use. I was very satisfied.
The resume format & template was easy to use. I was very satisfied.
Date of experience: June 17, 2024
Hello,
Thank you for your review. Glad we were able to help!
Its good, I like it, however, this loses a star because it didn't tell me anything about having to pay for it so I pretty much wasted all that time creating one just to find out later that I have to buy it to get a new resume and it would have gotten 5 if there wasn't that shady move!
Need a better resume
Resume builder
Date of experience: May 3, 2021
Thank you, Jeff, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Using jobHero was of best experience writing up a well-crafted resume.
The best of it all is the advantage it provides to choosing from the tools of words to give the my resume the best face.
I needed something that will give me ease of best resume.
Date of experience: July 3, 2023
Hello, OBICHUKWU C.
Thank you, we really appreciate your feedback!
-JobHero
Everything was good. My only issue was I created a new content category (Training) in my resume and I didn't have the option to move it to the sidebar. It was added to the body of the resume so I removed it altogether.
Updating my resume before submitting job applications.
Date of experience: April 27, 2021
Thank you, Martha, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
It was a good way to find the words I need to describe my abilities
I googled the opportunity to create a cover leter
I am applying for position and I keep getting rejected
Date of experience: June 11, 2024
Hello,
We’re thankful for the amazing feedback you have given us!
Easy to use and a selections of formats. I can also change it to fit me
Date of experience: June 7, 2024
Hello,
Thank you for taking the time to leave your feedback! We're glad to hear that you found our platform easy to use and appreciated the variety of formats available.
We strive to provide a customizable experience, and we're delighted that you were able to adapt the format to suit your needs.
If you have any suggestions on how we can improve our service to earn a 5-star rating, we would love to hear them. Your feedback is very important to us and helps us to improve continuously.
Thank you for choosing JobHero.
Great easy to use. Thank you. User driven. Interactive. Done
Cover letter
Need to apply for a job
Date of experience: June 16, 2024
Hello,
Thank you for taking the time to leave us a review!
Just Excellent...It is great to see that Jobhero could create an application letter within a minute.
JobHero has tremendous capability to generate a very high quality Application Cover Letter.
Date of experience: May 16, 2024
Hello,
Thank you for sharing your experience with us!
Always very easy and effective Resume. I always get return calls with the resumes form this site.
Very easy for times when you are over whelmed.
Date of experience: June 1, 2024
My resume sucked
Date of experience: September 3, 2020
It takes the stress out updating your resume. It provides current and relevant guidance for formatting, and wording.
Update my resume.
Date of experience: April 29, 2024
Hello,
Thank you for your review. Glad we were able to help!
The best CV buiklder i have ever used i mean it usually iu dont wsrtite review but i can promise it savbed me today as i need a job asap and realised my current one was realy bad!
I didnt it chose me
I was made redundant and i thoguht my cv was in good shape but it wasnt
Date of experience: May 9, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
I personally did 90% of the writing. I'm only paying for this because I want the form and the work that I put into this cover letter. Almost NOTHING that was provided by your website had anything to do with the job industry that I work in.
Again, for the form only. Frankly, it should have been free.
Date of experience: August 2, 2021
Thank you, KL, for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
So far, awesome! Very easy access and great templates to choose from!
Date of experience: June 15, 2024
Hello,
Thank you so much! We appreciate the positive review!
Nice platform
Absolutely hate the auto billing scammy arrangement at the end
I will be cancelling right away
Why not just a 1 time fee without that! Because you're slimy and hoping to take advantage of people who forget to cancel RIGHT
Date of experience: March 1, 2022
We're very sorry for any confusion, Leon.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Great Tool, and super easy to use. If cost was more affordable, I would definitely keep it. I'll refer friends/family to this site!
Date of experience: February 22, 2024
Hello!
We’re thankful for the amazing feedback you have given us!
I would love if sections were more customizable. Especially with formatting. I would have loved for my work experience section and my customized internship sections to look uniform.
Date of experience: August 30, 2023
Hello!
Thank you for the review and for rating us four stars!
Sincerely,
JobHero
The brilliance and simplicity of the JobHero 'Re-write' feature, constant ideas, formatting and fill in the blanks turned the experience into an--exuberating process. Finally, the end result is an improved resume.
The 'Re-write' feature, preview and ability to quickly edit any section made it a streamlined process.
No frills resume re-write in a timely fashion.
Date of experience: February 17, 2021
We appreciate the feedback, Frederick!
It was all easy to create a resume, but it did not allow me to delete extra education information selected by default when I uploaded my resume from my. Docx file.
That is the reason that I am not able to create a successful resume.
Easy to create resumes with a lot of template options available.
Date of experience: April 17, 2022
Thank you, Mayan, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
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Thank you for sharing your feedback and for giving us a great rating.