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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.9%
Positive
974
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,179)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user christinev1011
Canada
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Very user friendly and provided me with wording I hadn't thought to use. Would definitely recommend!

Reason I chose this business:

Your website stood out to me.

Reason I chose this product:

I liked the format of the cover letters you offered.

Date of experience: May 12, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user sameene
Canada
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

Need more templates. Currently it takes too much time to format. How can the time be lessened please?

Date of experience: March 9, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

We are thankful for your feedback, as it enables us to continually strive for excellence and provide an enhanced experience for all our members.

Thumbnail of user dre91
AE
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase
• Updated review

It's very expensive please make the service more affordable and the time is long

Service

Date of experience: June 9, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

IM VERY HAPPY TO USE this application to make my cv...
June 19th, 2024
Verified purchase
• Previous review

IM VERY HAPPY TO USE this application to make my cv its very nice one

Date of experience: June 9, 2024

Thumbnail of user timothyl1007
Ohio
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

User friendly programs. A variety of job description options. Easily to edit and adjust to personal preference.

Reason I chose this business:

I have received compliments on the quality of my resume from Job Hero.

Reason I chose this product:

I have used them in the past and have been very satisfied with the results.

Date of experience: March 19, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We’re thankful for the fantastic feedback you have given us!

Thumbnail of user katherineq221
Virginia
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Easy Peasy - and sense of relief! Really helped reduce the stress of constructing a cover letter.

Reason I chose this business:

Google search

Reason I chose this product:

Job Application

Date of experience: June 9, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user johnm13752
Oregon
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Don't recall seeing anything about having to pay on first page. I paid, but would have been nice to know up front.

Date of experience: January 15, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

Thank you for bringing this to our attention, and we appreciate your feedback. We apologize for any confusion regarding the payment information. We strive to be transparent, and we'll certainly take your suggestion into consideration to improve the user experience.

Thumbnail of user brandonk660
California
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

It's okay, It was useful, but after that I didn't need to use it anymore.

Service

Date of experience: June 4, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your feedback! We're glad to hear that you found our service helpful. If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help!

Thumbnail of user kimberlyp1713
Tennessee
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

Everything is great! They made it very easy to create the resume that met my needs and also looked the part.

Reason I chose this business:

First site to come up when I googled resume help

Reason I chose this product:

It was easy

Date of experience: January 11, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

We appreciate you choosing JobHero as one of your job-seeking tools! It's fantastic to be the first site you found on Google. Feel free to reach out if you have any more feedback or need further assistance.

Thumbnail of user stephanieh1457
North Carolina
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

This is fantastic; I did literally nothing and have a BEAUTIFUL resume. I was very prepared to spend hundreds of dollars allowing a professional to create my resume. I feel so lucky that I gave your site a chance

Reason I chose this business:

Wanted assistance with my resume

Reason I chose this product:

Found you in search; decided to give it a chance before hiring someone

Date of experience: November 19, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user gaels8
Spain
8 reviews
0 helpful votes
  • Send Message
November 22nd, 2021

Guess that lots of people during the pandemic lost their jobs. Actually, I wasn't an exception in this case and unfortunately I lost my job because my employer decided to downsize employees. I understood that I have to earn money because I have a big family and i need money to feed it. So, I started to search for various services which can help me to find a good occupation. I faced this service, applied to it and the yhelped me a lot. They literally saved my family from poverty. Due to this company I found a nice job where I workd nowadays and I would recommend this service for everyone who is in the same situation.

Date of experience: November 18, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user shantialf
AE
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Easy understanding, Very presentable & professional. Makes its easy for candidates

Reason I chose this product:

Increase Employer to call

Date of experience: June 11, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user rodgerm84
Texas
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

I didn't know that I had to pay for it. This should have been stated from the beginning. Disappointing.

Date of experience: January 31, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information.

We hope this helps clear any doubts.

Thumbnail of user emmanuelg287
Virginia
1 review
0 helpful votes
  • Send Message
February 25th, 2024
Verified purchase

Please include accomplishments alongside roles. Words describing what was done, the task completed, and impacts on the job.

Reason I chose this business:

It was one of the recommendations from my university's career services

Reason I chose this product:

I hope the recommendations will be adhered to.

Date of experience: February 18, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

Thank you for sharing your feedback with us. We appreciate your suggestion regarding the inclusion of accomplishments alongside roles. We strive to continuously improve our services, and your input is valuable. Rest assured, we take your recommendations seriously, and we'll work towards incorporating them to enhance the user experience.

If you have any further suggestions or specific details you'd like to share, please feel free to let us know. We're here to assist you in showcasing your achievements effectively. Thank you for choosing our service, and we hope to meet your expectations in the future.

Thumbnail of user nathaniela84
California
1 review
0 helpful votes
  • Send Message
December 24th, 2023
Verified purchase

Super streamlined way to get your new resume knocked out. Way easier than going into word and messing around with templates.

Date of experience: December 24, 2023

Thumbnail of user genellec3
North Carolina
1 review
0 helpful votes
  • Send Message
November 26th, 2023
Verified purchase

I would've liked to have been able to play with the formatting a bit more so everything fit on one line or two

Reason I chose this business:

Because i needed help with my resume and didn't have any more resources

Reason I chose this product:

Because I liked the finished product and it gives me a baseline if i need to tweak it

Date of experience: November 26, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for taking the time to share your feedback with us. We are committed to using it to make positive changes and enhance our offerings.

Thumbnail of user vanessas906
Massachusetts
1 review
0 helpful votes
  • Send Message
December 12th, 2023
Verified purchase

Would prefer to have the cost mentioned up front, not after the work has already been done. Seems a little devious.

Date of experience: December 12, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

We are thankful for your feedback, as it enables us to continually strive for excellence and provide an enhanced experience for all our members.

Thumbnail of user abhijeetc6
Canada
1 review
0 helpful votes
  • Send Message
February 22nd, 2021
Verified purchase

I'm extremely disappointed with your billing system.
First you guys said that $34.95 is for entire year and then you start deducting it every 4 weeks. I need to someone right away from your team.

Date of experience: February 19, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We’re deeply sorry to see your rating towards us, Abhijeet. We always want our customers to have the best possible experience with our products or services, and we’d love to see if we can find a way to make that happen so please be on the lookout for a private message from us shortly.

Thank you!.

Thumbnail of user jennaleel1
California
1 review
0 helpful votes
  • Send Message
November 29th, 2021
Verified purchase

Solid resume making tool that takes away the research time to see which one of my skills best suits the job I'm applying for, while also giving several good examples for professional summary.

Reason I chose this business:

Making resumes stressful especially when trying to get higher end job

Reason I chose this product:

Well I couldn't download the resume without paying, but also ~$3 didn't seem bad for 14 days

Date of experience: November 28, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback, Jennalee, we’re excited to hear you feel that way about our builder.

Thumbnail of user heleno308
South Carolina
1 review
0 helpful votes
  • Send Message
March 25th, 2021
Verified purchase

Very simple and straight forward. I have good work experience and education but figuring out how to professionally highlight both in a way that sounds professional is challenging for me.

Date of experience: March 18, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user anshujar
India
1 review
0 helpful votes
  • Send Message
December 9th, 2022
Verified purchase
• Updated review

Wonderful platform for resume-making. Very good interface and the navigation is so smooth.Actually you don't have to do anything, just choose right keywords.
Thank you.

Reason I chose this business:

Excellent product

Reason I chose this product:

Excellent product

Date of experience: December 7, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

The very friendly and guided platform for resume making
November 28th, 2022
Verified purchase
• Previous review

The very friendly and guided platform for resume making. The content of the job title is to the point. Easy to edit. I loved it. And I hope I get a very good job offer soon. In advance, big thanks to JOBHERO.

Date of experience: November 24, 2022

Thumbnail of user malindag20
South Carolina
1 review
0 helpful votes
  • Send Message
May 3rd, 2022
Verified purchase

The system was easy to navigate and offer stellar pre written options to choice from when creating your resume. It made me feel like my major was English with a minor in descriptive writing.

Reason I chose this product:

Needed a little extra help that would push my resume to the top of the pile.

Date of experience: May 2, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user christopherm1275
Virginia
1 review
0 helpful votes
  • Send Message
December 28th, 2020
Verified purchase

Nice template designs to choose from. Fonts are a bit large, especially on Top Banner (resume holder's name). Would love having option to adjust font size or spacing/

Reason I chose this business:

Needed a fresh look for my resume - new ideas.

Reason I chose this product:

It had a good selection of resume styles at a reasonable price.

Date of experience: December 22, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, we truly appreciate the four-stars, happy customers make our days brighter.

Thumbnail of user adriannah17
Arizona
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

This was a complete life saver! I'm not dumb by any stretch, but this site helped me articulate my work experience so much more easily and quickly than I could on my own.

Date of experience: November 25, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user gilr31
Colorado
1 review
0 helpful votes
  • Send Message
June 2nd, 2021
Verified purchase

Resume templates are somewhat helpful but overly restrictive and the formatting gets completely screwed up when you try to change any content. Free templates available elsewhere.

Reason I chose this business:

Wanted to try it out to modernize resume for new job search

Date of experience: June 2, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Gil, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.

Thumbnail of user amyk627
Illinois
1 review
1 helpful vote
  • Send Message
October 27th, 2020
Verified purchase

It super good, however, the payment part was not revealed until the very end, after you've already invested a bunch of time crafting your resume. Sneaky.

Date of experience: October 26, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the awesome feedback, Amy, we rely on input from customers just like you to make our service even better.

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Laura T.
Typically responds within 12 days

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