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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
973
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,179)

Rating

Timeframe

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Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user jennifera2317
California
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Very easy to make a resume. I can now finally apply for new positions after procrastinating for months. Regret not doing this earlier

Reason I chose this business:

Someone at my school introduced us to Jobhero and i am grateful even though it wasnt free it's worth the $2

Reason I chose this product:

Fast and easy

Date of experience: October 5, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user mambwec
Zambia
1 review
0 helpful votes
  • Send Message
September 18th, 2023
Verified purchase

It has been quick, am yet to receive my complete cover letter for review. But so far its a good experience and quick

Reason I chose this business:

It built the cover letter easy

Reason I chose this product:

To submit for an application

Date of experience: September 18, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user taiwoo11
Germany
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

The overall experience was fine. But some sections are text limited. However, it would be nice if there could be a language setting to change your CV or cover letter.

Reason I chose this business:

I friend of mine spoke about it

Reason I chose this product:

Just to give it a try.

Date of experience: March 13, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, your feedback is much appreciated!

Thumbnail of user joshuam1507
Indiana
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

This is exactly what I needed to help me gather all of my relevant experience and put it into my professional resume.

Reason I chose this business:

The choice to me was clear. The user interface is extremely user friendly and any body with any type of work experience can build a resume to help move them in the right direction professionally.

Reason I chose this product:

Because without your help I would still be staring at a blank page trying to decide how to represent my experiences to potential employers.

Date of experience: October 2, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

We’re thankful for the amazing feedback you have given us! Glad we were able to help!

Thumbnail of user stevea1783
Illinois
1 review
0 helpful votes
  • Send Message
April 25th, 2023
Verified purchase

Clarity on cancellation - should be able to set an end-date for paid subscription - people don't look for jobs every month of their lives.

Date of experience: March 26, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.

As always, thank you for reaching out, and we look forward to hearing from you!

Contact Us: https://www.jobhero.com/contact-us

-JobHero

Thumbnail of user michellef2404
Massachusetts
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

I've been at the same job over 30 years and I was stressing over writing a resume. This site made it so easy!

Date of experience: July 26, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user donnam2336
Nevada
1 review
0 helpful votes
  • Send Message
September 20th, 2021
Verified purchase

Wow, I found this site randomly while building my mom a resume. The layouts are fantastic, so professional, but also creative. Also really affordable. Thank you guys so much! Love it :D

Date of experience: September 15, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user josepha1039
Kentucky
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

I wish you would have told me ahead of time there was a fee but overall the resume looks nice
Also wish there were better options for paying like monthly subscriptions

Date of experience: May 21, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

To clarify, Joseph, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user rodolfog67
Australia
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Very pleasant experience. I have only given 4 stars because I want to know how my opting out after 14 days goes.

Reason I chose this business:

Very clear and concise resume. The dot points paralled well my experiences as a teacher.

Reason I chose this product:

I find formatting resumes very cumbersome and selling myself quite daunting.

Date of experience: January 30, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user julias692
Ohio
1 review
0 helpful votes
  • Send Message
February 11th, 2022
Verified purchase

I am thankful for the guidance on how to properly speak to a future employer through cover letter. This is handshake and minute conversation taking place on paper, make it count.

Reason I chose this business:

I am applying for a job and a cover letter is pertinent

Reason I chose this product:

So that I may submit my resume with additional information

Date of experience: February 9, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user leroyb148
Canada
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Quick and easy, especially if you have been out of the working industry and do not know how to build a resume.

Date of experience: May 9, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user jenniferr3400
Texas
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

I have been impressed with the services provided by JobHero. The resume suggestions are a great place to start and all I needed to do was add KPI's/metrics.

Reason I chose this business:

Lower cost per month and now that I have a new position, I can keep all my resumes and cover letters stored until I decide to look again.

Date of experience: November 13, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user lauriec700
Virginia
2 reviews
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

So much easier than I expected. Been putting this off for too long and now am excited to get this done!

Reason I chose this business:

Google search

Reason I chose this product:

Ease of process

Date of experience: October 12, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user chelseao66
Canada
1 review
0 helpful votes
  • Send Message
September 7th, 2023
Verified purchase

Was overwhelmed by needing to create a new resume, this service made it insanely simple, and I loved it! Highly recommend

Date of experience: September 7, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user eliasc78
Texas
1 review
0 helpful votes
  • Send Message
July 17th, 2023
Verified purchase

Really helpful and insightful website. I would 100% recommend to individuals seeking employment in bigger companies and have minimal work experience!

Reason I chose this business:

It is simple to use

Reason I chose this product:

I liked them

Date of experience: July 10, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

Sincerely,
JobHero

Thumbnail of user suns45
Hong Kong
1 review
0 helpful votes
  • Send Message
July 25th, 2023
Verified purchase

Easy to use. User friendly! Easily adjust the layout and choose the job description! Already shared it with lots of friends!

Date of experience: July 25, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user ernestl138
Virginia
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

It was amazing. I have been dreading making my resume until a friend told me about this site. Absolutely love it!

Date of experience: January 20, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user richardc5067
New York
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

The site was very easy to use and made it a breeze too set up a new resume

Date of experience: May 22, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user tamarab505
Illinois
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

This process is easy to use and very convenient. With the help of job hero, I was able to attract employers and land a new position in no time.

Reason I chose this business:

A friend suggested job hero.

Date of experience: July 5, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Tamra

Thank you, your feedback is much appreciated!

Sincerely,
JobHero

Thumbnail of user chadt98
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 29th, 2020
Verified purchase

Very easy to use and was perfect to make a resume last minute. I will be willing to revise my review if the "cancel your subscription anytime" holds true

Reason I chose this business:

My husband had a last minute job opportunity and needed an updated resume ASAP.

Reason I chose this product:

Good review and seemed easy

Date of experience: October 28, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Chad, we truly appreciate the four-stars, happy customers make our days brighter.

Thumbnail of user billf457
Washington
1 review
0 helpful votes
  • Send Message
February 2nd, 2021
Verified purchase

Amazing Cover Letter less than 10 minutes to do and low cost im very happy and i know ill be getting interviews left and right for my job applications

Reason I chose this business:

Fast and easy low cost

Reason I chose this product:

Simple to use

Date of experience: January 26, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user maximed32
TW
1 review
0 helpful votes
  • Send Message
January 1st, 2024
Verified purchase

Your website is clear and very useful. Thank you.
I will recommend it to others who want to use this kind of app to do their resume.

Date of experience: January 1, 2024

Thumbnail of user christophers1653
Massachusetts
2 reviews
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

Easy to build a clear resume; suggested wording is helpful. Would be nice if I could override edits to write company name properly, with a lower case letter.

Reason I chose this business:

Suggested by a friend.

Reason I chose this product:

Exploring new employment options.

Date of experience: July 15, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the review and for rating us four stars!

Thumbnail of user coumbat
New York
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Very helpful tool. I am happy about the results. Will be using again.

Date of experience: June 9, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user emilym371
Ohio
1 review
14 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

I haven't cancelled my subscription yet, so this review is pending that process, but so far the platform was simple to use and my resume looks great.

Reason I chose this business:

They had the templates I was looking for and their process made it simple to alternate between templates so that I could find the right style for what I was looking for.

Date of experience: June 16, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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