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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
971
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,179)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user nyakaninic
AE
1 review
0 helpful votes
  • Send Message
September 28th, 2023
Verified purchase
• Updated review

Its amazing and user friendly thats why i always come back whenever i need an upgrade on my resume...

Reason I chose this business:

User friendly

Date of experience: September 28, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Absolutely love it
May 2nd, 2023
Verified purchase
• Previous review

Date of experience: April 16, 2023

It has been years since i edited my cv and i really...
March 22nd, 2023
Verified purchase
• Previous review

It has been years since i edited my cv and i really hate doing it but when i bumped into this site hahahhaha LIFE SAVER!

Date of experience: March 8, 2023

Thumbnail of user yueerc
Australia
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

It is a great experience. It could be better if you have specific content to meet different job's needs.

Reason I chose this business:

Novice to write a cover letter

Reason I chose this product:

The format is fabulous!

Date of experience: January 7, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user fionam230
Georgia
1 review
0 helpful votes
  • Send Message
June 14th, 2023
Verified purchase

I was provided with a quick and easy cover letter that highlighted my strengths in a very professional format.

Date of experience: June 12, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user aliciab635
Arizona
1 review
0 helpful votes
  • Send Message
September 20th, 2023
Verified purchase

Bull$#*! that there is no fee mentioned until after the document is finished and you are ready to complete.

Date of experience: August 21, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user robinl874
New Hampshire
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

I haven't needed to update my resume for 19 years! The process was easy and the result professional.

Reason I chose this business:

Referred by a friend

Date of experience: January 19, 2024

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review! Happy customers make our days brighter!

Thumbnail of user heerar1
Texas
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Very easy to use, Excellent recommendations, and a wide variety options

Reason I chose this business:

Create Resume

Reason I chose this product:

Make a new resume

Date of experience: June 9, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user josephinem236
North Dakota
1 review
0 helpful votes
  • Send Message
July 28th, 2023
Verified purchase

Wonderful and extremely helpful experience. I'm a full time working single mom on one income and had little time to create a resume. This helped TREMENDOUSLY!

Reason I chose this product:

Effectiveness

Date of experience: July 28, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

We appreciate the five stars rating!

Sincerely,
JobHero

Thumbnail of user nicoled1803
Georgia
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It was easy and enhanced my resume 100%. Looks much nicer and more professional

Reason I chose this business:

Had the best template options

Reason I chose this product:

It was worth it

Date of experience: June 3, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

You made our day with your review, thank you!

Thumbnail of user patrickj695
Massachusetts
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Ease and focus, helpful ideas along the path while building the resume

Reason I chose this business:

My brother recommended

Reason I chose this product:

Highly recommended

Date of experience: June 7, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user nicolee1011
Ohio
1 review
0 helpful votes
  • Send Message
August 13th, 2023
Verified purchase

A life saver for someone who has not had a resume in almost 17 years. Other than my name I had no idea where to start.

Reason I chose this business:

The first descriptive site i came to. It explained what resume format to use according to my job experience.

Reason I chose this product:

I needed it today

Date of experience: August 13, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user jessm496
New York
1 review
0 helpful votes
  • Send Message
March 15th, 2024
Verified purchase

The work I did building my resume was erased after I signed up for the 14 day trial which is ridiculous and frustrating.

Date of experience: March 5, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hi,

Thank you for bringing this to our attention, and we apologize for the negative experience. We take our customers’ feedback very seriously, know that we hear you, and we are here to help.

Thank you for your patience!

Thumbnail of user stevef1565
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 7th, 2023
Verified purchase

Courteous, super helpful, and easy to understand. Very pleasant and well informed. Got the help I needed quickly.

Date of experience: December 7, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user sarayaha
Malaysia
1 review
0 helpful votes
  • Send Message
November 20th, 2023
Verified purchase

Provide data that easy to match with capability in order to fill necessary question for qualifications and abilities

Reason I chose this business:

Better way to get Excellent resume

Date of experience: November 20, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user michaelw7249
California
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

My email does not fit in the template well and I cannot figure out how to fix it. This is a bit too restrictive.

Date of experience: April 15, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user douglasb586
Ohio
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase
• Updated review

I love this website to build my resume in an easy to use, visually aesthetic and understandable manner

Reason I chose this business:

I used Job Hero to write my resume for my last job.

Reason I chose this product:

It is the best way to create my custom resume that fits my experience and skills at this time.

Date of experience: January 8, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

THIS SITE IS AMAZING
September 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I SEARCHED VIA GOOGLE AND FOUND IT

Reason I chose this product:

BECAUSE THE RESUME FORMATTING AND PROCESS TO CREATE WAS SEAMLESS

Date of experience: September 9, 2021

Thumbnail of user danielc3713
Louisiana
1 review
0 helpful votes
  • Send Message
May 3rd, 2023
Verified purchase

Good descriptions on work history, had to make a lot of changes though. Overall, helpful and good program.

Date of experience: April 3, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.

As always, thank you for reaching out, and we look forward to hearing from you!

Contact Us: https://www.jobhero.com/contact-us

-JobHero

Thumbnail of user cesarn34
Minnesota
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

Job Hero has been a great partner in providing potential employers compelling and professional resumes and cover letters.

Reason I chose this business:

I have been using JH for over a year now with great results.

Reason I chose this product:

I am applying for new jobs and need to come up with knock-out resumes and cover letters.

Date of experience: January 12, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user adrield1
California
1 review
0 helpful votes
  • Send Message
July 23rd, 2021
Verified purchase

I am in really serious need of help with my resume. This system is exactly what I needed. I wish I could skip the whole job search process and get to work. Thank you for this!

Date of experience: July 22, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user ameenaha3
Indiana
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

It has been a wonderful experience. Stress free, well worded and a breeze to get my goal accomplished.

Reason I chose this business:

I needed a cover letter

Reason I chose this product:

It was easy to do and well worded

Date of experience: January 18, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user oluwaseunt2
Nigeria
1 review
0 helpful votes
  • Send Message
October 17th, 2023
Verified purchase

It helps to give full details about the person, and gives applicants sellable point to their potential employers.

Date of experience: October 17, 2023

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user devinm205
New York
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

I really enjoyed the process of making a cover letter on your website. The end result was fantastic.

Reason I chose this business:

I was struggling to highlight my skills in writing my own letter

Reason I chose this product:

I was very happy with how the templet turned out and I wanted to download it to apply to a job

Date of experience: February 16, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

-JobHero

Thumbnail of user claudiac654
New York
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Excellent service. I was able to create a professional resume and cover letter very easily. I definitely recommend!

Date of experience: May 13, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user kevina1703
Australia
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Its challenging to format, eg page breaks or adding photos has to be done after using another program

Date of experience: February 28, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Kevin

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user devonm160
Canada
1 review
0 helpful votes
  • Send Message
February 4th, 2024
Verified purchase

The experience was professional at best. I appreciate how they offered suggestions for content of the resume

Date of experience: February 4, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user eduards23
California
1 review
0 helpful votes
  • Send Message
November 3rd, 2022
Verified purchase

Such an awesome tool and website. So easy to create a professional resume that truly helps tell your story and what you'd like to convey to potential employers. I love it!

Reason I chose this business:

Needed to create and update a new resume.

Reason I chose this product:

Needed to create and update a new resume.

Date of experience: October 5, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

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Laura T.
Typically responds within 12 days

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