JobHero has a rating of 4.6 stars from 15,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Just what I needed! A little guidance for a very experienced Structural Engineer with a great Resume, but no introduction like I found creating my Cover Letter here. Thanks!
Simple and straight forward. No tricks or gimmicks.
I have a lot of opportunities before me in my field of Structural Engineering. And a lot of competition. Needed something clean and concise, and I found it here. The questions and prompts made it so easy.
Date of experience: March 7, 2021
Quick and easy but hard to edit. Completely lost when I tried to upload a previous resume. Has trouble understanding government and military job titles.
Need a resume fast
Need a resume fast
Date of experience: August 16, 2021
Thank you for sharing your feedback and rating us five stars!
This did a good job creating my cover letter and resume. I hate writing and get stuck easily. This really cut down on the time and frustration of finding a template online to get started.
I needed to create a cover letter from a resume.
It was easy to use.
Date of experience: June 26, 2021
Thank you for sharing your feedback and rating us five stars!
I love how easy it is to use the site and the amazing suggestions to include for each category! It made it a breeze to build my new career change resume! Thank you so much!
Date of experience: February 8, 2022
Thank you for sharing your feedback and rating us five stars!
I hope for more transaction with you, I want to recommend you to my friends, your website is easy access, and has a lot of choices. :)
Date of experience: January 8, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Its easy and makes my resume so catchy! I used it everytime a applied and the templates are so nice. Highly recommended.
Date of experience: July 27, 2023
Hello!
Thank you for rating us five stars!
Sincerely,
JobHero
Easy and fast.
It is best way to make your resume without any hurdle. You even can make resume on the go.
It was my first time experience with job hero and I am really happy to choose jobhero
Date of experience: May 4, 2023
Hello!
Thank you for the review and for rating us four stars!
-JobHero
Great job hero. Very helpful and creative system to use for a cover letter
Date of experience: May 28, 2024
Hello,
Thank you for sharing your experience with us!
This process was extremely easy and helpful. Cover letters are simple but yet a so stressful task to perform properly after updating a resume and this process made it very painless!
The ad I found during my google search was very informative and it made it look so simple and enticing and once pursuing this choice, all steps I followed made me realize I made the right choice.
I needed help with a cover letter and this was best option Ive seen!
Date of experience: April 21, 2022
Thank you for sharing your feedback and rating us five stars!
The experience has been easy and hassle free. I feel more confident to prepare my resume and cover letter. Along with the extra resources available made the whole experience less stressful.
A easy to follow guideline
The product was what I was seeking and require
Date of experience: November 7, 2022
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
While i find the resume builder useful, I DID NOT KNOW You'd charge me for it. It would have been better if you said it upfront BEFORE I start. You might consider some free service account or free trial. NOt happy
Thought it was free trial
Date of experience: August 6, 2021
Our apologies, Sammie, for any confusion with our services.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
This has saved me so much time in creating a new resume! I have a lot of experiences and this helped me organize, sort, and present my experience with magnificent articulation!
Found it on a google search by accident
It was quick and efficient and loved the design
Date of experience: October 25, 2020
We’re thankful for the amazing feedback you have given us, William!
When I decide to cancel you offer me a $3/month rate and I was already charged for $24/month. I want a refund for $21. What kind of business scheme is this?!
Date of experience: February 15, 2022
Thank you for taking the time to bring this to our attention, Stefanie, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we would love to help improve your experience with our builder, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
Awesome service. I love the ease of creating a simple resume and the ability to update formatting and adding extra sections for my board certification as a health coach. Love it!
Found online
Need it for a job
Date of experience: December 22, 2021
Thank you for sharing your feedback and rating us five stars!
Smooth process very easy to use plus I love the design of their templates also the recommendation system is very helpful.
Date of experience: January 25, 2024
Hello!
Thank you for your wonderful feedback! We're thrilled to hear that you found the process smooth and our platform easy to use. It's great to know that you appreciate the design of our templates and find the recommendation system helpful.
Very quick and easy. I like that the service provides you with examples related to your area of expertise.
Just happen to google and came across this site.
Job hunting.
Date of experience: March 15, 2024
Hello!
Thank you for your review. Glad we were able to help!
I called to cancel my subscription and she convinced me to keep the subscription. She informed me of all the benefits of the software.
Date of experience: March 12, 2024
Hello!
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. Rest assured, we'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
So far it is okay. I figured there was a cost involved. You should let people know up front before people do the work. It is misleading and lowers the trust of the company.
Came up in a search
Date of experience: November 13, 2020
Thank you, Diane, we’d like to clarify that our Basic Access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Perfect for someone that is retired and has been out of the workforce for awhile. Great selection of pertinent phrases and buzz words that I expect will get some attention from the review panel.
Quick, easy to use and clean.
Date of experience: May 5, 2021
Thank you for sharing your feedback and for giving us a great rating.
Amazing experience, whatever you want to put out on to your resume but can't find a way to word, is already there on recommendations bar based on the skill or job title you enter.
To get professional help with my resume upgrade
They were neat, modern and recommendations were excellent
Date of experience: April 30, 2022
Thank you for sharing your feedback and rating us five stars!
Good resume summary. I was unable to make changes and had to call for help. The representative had to send me both documents via email. No response from the technical center concerning the problem.
Customer service helped. But still couldn’t make changes to the document.
Looking for support
Date of experience: September 9, 2021
Thank you for sharing your feedback and for giving us a great rating.
Looking for support
Hear about it on line
Date of experience: September 2, 2021
Very easy to use, huge variety of templates to meet the needs of all types of experience levels and creative styles. Highly recommend.
Date of experience: February 21, 2024
Hello!
Thank you for your review. Glad we were able to help!
Excellent services to guide you through the process of updating and elevating the quality of your resume
Date of experience: March 2, 2024
Hello!
Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences.
This was my first time using this to edit my resume and I love it! So easy to navigate and lots of options. Thank you for making this easier for me!
Date of experience: February 27, 2024
Hello,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our resume editing tool made the process easy and enjoyable for you. Your kind words truly motivate our team to continue providing user-friendly options and exceptional service.
This was easy and convenient. Please make a single use fee for service option as most of us don't expect or want to be jumping from job to job year after year.
Stumbled onto it
Just wanted to print my resume
Date of experience: October 4, 2021
Thank you for sharing your experience with us, Paul!
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Thank you, Bob for sharing your feedback, we’re excited to hear you feel that way about our builder.