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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
967
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,181)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user gaylep120
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

My resume deserved a dusting and this was easy to do - I actually enjoyed the cumbersome process of updating my resume (and I am a Recruiter)

Date of experience: April 25, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user rutho750
Mexico
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Great, fantasy a truly one of a kind where u can count to be able to do ur resume with no ads bs

Date of experience: April 1, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We appreciate your valuable feedback, as it helps us continuously improve and provide better services to our valued members.

Thumbnail of user lynl73
California
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

I was thoroughly surprised and I'm glad I stumbled across this website it was everything that I needed!

Reason I chose this business:

Looking for resume insights and landed so much more than that!

Reason I chose this product:

Because I needed them to help me secure a job

Date of experience: March 28, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user alin202
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I didn't the service since price is not matching with the quality

Date of experience: April 25, 2024

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at customerservice@jobhero.com, so that we can look into it immediately and get it resolved.

Thank you!

Thumbnail of user michaeld7403
Virginia
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Site is really user-friendly, and has lots of options for cover letter templates.

Reason I chose this business:

Looking to make a cover letter.

Date of experience: April 28, 2024

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for sharing your experience with us!

Thumbnail of user vxdgh
Turkey
1 review
0 helpful votes
  • Send Message
June 21st, 2021

The best website in the field of e-marketing, I wish it success and continued success The best website in the field of e-marketing, I wish it success and continued success

Date of experience: June 18, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user louisb407
GB
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Payment procces showed that the payment didnt go through but my banked confirmed the payment so i had to do it again but in the second time didnt charge me.

Date of experience: April 20, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for taking the time to bring this to our attention, Louis, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user carolr2281
California
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
Reason I chose this business:

I liked the options offered to me in creating the perfect resume.

Reason I chose this product:

Job Pro allowed creating a professional looking resume easily. I also am excited about the cover letter option as well.

Date of experience: April 27, 2024

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user sandeshk4
India
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
Reason I chose this product:

For CV prepartation

Date of experience: April 26, 2024

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user stevenn970
Australia
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Really easy to use and follow for a very professional outcome

Reason I chose this product:

To help further my career

Date of experience: April 24, 2024

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user amyl2438
Canada
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase
Reason I chose this business:

Have a lot of format let me choose and send out, and nice have word file let me to save it

Date of experience: April 21, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for the Review, Customer. We are happy that you were able to enjoy our service.

Thumbnail of user landonj27
Nevada
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Easy to do and understand, additionally the resume looks nice

Date of experience: April 24, 2024

Thumbnail of user paolav43
Paola V. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user carolannj10
Canada
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

Very good it was very easy to use and liked the different formats

Reason I chose this business:

Recommend to me

Date of experience: April 18, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user karenh2401
Georgia
1 review
0 helpful votes
  • Send Message
April 5th, 2021
Verified purchase

Love the ease. Great service but your services ARE misrepresented initially. I know it's how businesses get things done but it is a really thin line.

Reason I chose this business:

Google search

Date of experience: April 3, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, your feedback is much appreciated!

Thumbnail of user davidd3813
Georgia
1 review
0 helpful votes
  • Send Message
March 23rd, 2022
Verified purchase

Happy with my resume format. Wish I could make a little more modifications to the one I've chosen such as using more space provided.

Reason I chose this business:

JobHero was one of the resume writing programs available online and has an affordable initiation fee to sample out a wide range of formats.

Reason I chose this product:

Good formats and low price

Date of experience: March 23, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, David, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user rachaelr106
Kansas
1 review
0 helpful votes
  • Send Message
July 23rd, 2021
Verified purchase

Would have loved to know about the fee upfront but i'm too tired today to go make it elsewhere so you get your $3

Date of experience: July 22, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Rachael, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user nataliel465
Oregon
1 review
0 helpful votes
  • Send Message
December 9th, 2022
Verified purchase

Not only was the process super simple, but it was professional, and assisted me with my cover letter in less than an hour. Thank you!

Reason I chose this business:

Saw the efficiency and needed help as I had a limited time.

Reason I chose this product:

Efficiency, organization, and loved the options.

Date of experience: December 5, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user bridgetl112
Nevada
1 review
0 helpful votes
  • Send Message
December 9th, 2022
Verified purchase

Super easy. Made this task feel like a breeze. I would recommend this to anyone looking for an entry level or part time gig

Reason I chose this business:

Seems simple for 65 year old!

Reason I chose this product:

Looking for part time work

Date of experience: December 5, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us four stars!

-JobHero

Thumbnail of user maxh209
Illinois
1 review
2 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase

Really? You are going to require me to cancel by phone or email? Let's see how much of a pain in the $#*! this is.

Reason I chose this business:

I needed a cover letter and this looked like the best option. It created a great cover letter. Not very happy about the "subscription" billing service. Just make it a one time fee and I will happily pay 10-15

Reason I chose this product:

Same as above.

Date of experience: August 3, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Max, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.

Thumbnail of user nolundit
South Africa
1 review
0 helpful votes
  • Send Message
February 11th, 2022
Verified purchase

This has been a very wonderful experience and it is so straightforward. I like the fact there are tips on how to structure the CV

Reason I chose this business:

I have used it before for my son's CV

Reason I chose this product:

I need to apply for a job

Date of experience: February 10, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user ebonyc76
Ohio
1 review
0 helpful votes
  • Send Message
September 6th, 2022
Verified purchase

I had a huge problem retrieving my resume at the end it took me about seven times and three cards before it went through... Not good...

Reason I chose this business:

I loved simplified way offered of creating a resume.

Date of experience: September 3, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user daniellea161
California
1 review
0 helpful votes
  • Send Message
October 19th, 2020
Verified purchase

I have always struggled with writing cover letters for myself. Your service eliminated all the hard work of a task that I genuinely dread. Thank you!

Date of experience: October 16, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We appreciate you taking a moment to share your satisfaction with us, Danielle!

Thumbnail of user oliviah341
GB
1 review
0 helpful votes
  • Send Message
March 22nd, 2022
Verified purchase

Even though the price is good, it's still rather disingenuous to not make it clear what you charge before filling out the entire thing.

Date of experience: March 21, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the feedback, Olivia, please know that we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user maryz427
Illinois
1 review
0 helpful votes
  • Send Message
April 27th, 2021
Verified purchase

It's so easy and helps guide you through the process. Once I got started, I was excited to keep going - who says that about working on their resume!

Date of experience: April 22, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user leahh183
Maryland
1 review
0 helpful votes
  • Send Message
April 27th, 2021
Verified purchase

It's pretty good but I'd like more ability to edit my resume in the way that I want it to look such as extra spaces between paragraphs.

Reason I chose this business:

Google said that JobHero was free, but $3 isn't much to pay have a resume in a nice-looking format.

Reason I chose this product:

I just want to get this resume done.

Date of experience: April 25, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

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Laura T.
Typically responds within 12 days

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