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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
965
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user nickolash13
Jamaica
0 reviews
0 helpful votes
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June 24th, 2022
Verified purchase

This platform has allowed to to tailor my resumes and cover letters in ways the i'd never imagine.
Thanks

Reason I chose this business:

Great User experience!

Reason I chose this product:

Ease of use and adaptability.

Date of experience: June 23, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user kevinp1032
California
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

Easy to complete resume. Professional looking results. Only thing wrong, is that you have to join a membership trial.

Date of experience: July 6, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user chrisg1196
Texas
1 review
0 helpful votes
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February 19th, 2021
Verified purchase

Very user friendly... I like that I can pick from your options and then tailor them to my experience.

Reason I chose this business:

Looked for a program to help me build a better resume.

Reason I chose this product:

I liked the options it provides.

Date of experience: February 18, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Chris, it's great to know that you enjoyed the experience of building your new resume!

Thumbnail of user kathleeng951
Maryland
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Easy way for those who need structure and format. Its fill in the blanks and helps amateurs get ready

Reason I chose this business:

It was the first thing I saw pop up

Reason I chose this product:

I am applying to a job

Date of experience: September 30, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user quinlano
Australia
1 review
1 helpful vote
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September 30th, 2020
Verified purchase

Easy to use but auto correct would be nice. Although I wish just making one application should be free

Date of experience: September 26, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, for sharing your feedback and for giving us a great rating.

Thumbnail of user emmag361
GB
1 review
0 helpful votes
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December 13th, 2021
Verified purchase
• Updated review

It was a great experience and I will like to explore all the functions to improve my letter writing.

Reason I chose this business:

Well, it was the only one available.

Date of experience: December 9, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Got debited twice
December 13th, 2021
Verified purchase
• Previous review

Date of experience: December 2, 2021

Thumbnail of user caroliner201
Tennessee
1 review
0 helpful votes
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July 27th, 2021
Verified purchase

Great service but too expensive, and I want to be able to rearrange the sections on already completed resumes

Date of experience: July 23, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user maneshj1
New Jersey
2 reviews
1 helpful vote
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March 14th, 2022
Verified purchase
• Updated review

Very limited capability to modify resume templates. For example, cannot add personal website (LinkedIn etc.) link to the header.

Reason I chose this business:

Came across it in a general Google search. Free trial was good, but $24.95 after that was a bit expensive.

Date of experience: March 12, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Manesh, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.

Need more flexibility with header, like adding website
February 7th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Ended up on google search

Reason I chose this product:

Needed to create a quick resume

Date of experience: February 5, 2022

Thumbnail of user tesfagebrielm
Michigan
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

I wish I heard about you guys before, it has saved me a lot of headache creating my Resume

Date of experience: August 2, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user jadea71
Louisiana
1 review
0 helpful votes
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May 4th, 2022
Verified purchase
• Updated review

After getting charged, I was charged multiple times and that's aggravating because don't nobody have no time for that!

Reason I chose this business:

Because I just used it and it has dope templates.

Date of experience: May 3, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Jade, for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.

Contact Us: https://www.jobhero.com/contact-us

A1!
March 22nd, 2022
Verified purchase
• Previous review

A1! The prompts really helped me out!

Reason I chose this business:

Recommendation

Reason I chose this product:

Cheap and fair trial

Date of experience: March 20, 2022

Thumbnail of user keirstenm1
Canada
1 review
0 helpful votes
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October 19th, 2020
Verified purchase

Would have been nice to know there was a cost in advance otherwise love the look and the suggestions.

Date of experience: October 14, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Keirsten, for the feedback and suggestions!

Thumbnail of user julianr193
Florida
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

I enjoyed the interface so far. Be more upfront with pricing. Seemed like a free trial would be useful.

Date of experience: May 6, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the review and for rating us four stars!

Thumbnail of user candicer70
Canada
2 reviews
0 helpful votes
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September 7th, 2021
Verified purchase

This is an amazing site. It really makes the resume process a lot quicker. I love the helpful prompts.

Reason I chose this business:

Found it on the internet.

Reason I chose this product:

I needed a current resume.

Date of experience: September 6, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user joela207
Georgia
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Cannot choose to not provide address, and the job field had items that didn't make sense for the position

Date of experience: September 15, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user kianaf18
Texas
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Very easy to use, love the assistance it come with. Will use again!

Date of experience: April 11, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for taking the time to leave us a review!

Thumbnail of user mikel1376
Oregon
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

:( payment name MUST be the same as the persons name on the letters/resume! Why couldn't someone else (other then the job seeker applying for a position) PAY for the service?

Reason I chose this product:

Seemed easy

Date of experience: January 20, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Mike, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!

Thumbnail of user staceys813
Washington
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

I have only been on the site for an hour and already like what I see.

Reason I chose this business:

Assistance with a cover letter

Reason I chose this product:

Job Searching

Date of experience: March 14, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

We're thrilled to hear that you're enjoying your experience so far! Thank you for giving us a try. If you have any questions or need assistance as you continue exploring the site, feel free to contact us.

Thumbnail of user malikr36
Maryland
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

Date of experience: April 17, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.

Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.

Thumbnail of user emanueld30
Idaho
1 review
0 helpful votes
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November 11th, 2020
Verified purchase

It has been good so far, now I'll see if I can download my resume and attach it to an email so the real "work" begins.

Reason I chose this business:

Expedience.

Date of experience: November 7, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Emmanuel, we truly appreciate the four-stars, happy customers make our days brighter.

Thumbnail of user farzanam17
Canada
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

I was very good for me and i know how to write cover letter

Reason I chose this business:

Cover letter

Reason I chose this product:

Cover letter

Date of experience: April 4, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user stevenv827
Montana
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

Really made the resume writing process just a little bit less painful.

Date of experience: April 14, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

You made our day with your review. Thank you!

Thumbnail of user annav648
Canada
1 review
0 helpful votes
  • Send Message
October 18th, 2021
Verified purchase

Very easy and straightforward. I expected this to feel like a chore, however, I quite enjoyed the process.

Date of experience: October 18, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Anna, for sharing your feedback and rating us five stars!

Thumbnail of user nerissar6
Philippines
1 review
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

Greatly helped me a lot in improving my resume and its different formats/theme made it more professionally made

Reason I chose this business:

Helped me a lot improving my resume

Reason I chose this product:

Helped me a lot improving my resume and saved up time making one

Date of experience: July 3, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user jerryk354
Canada
0 reviews
0 helpful votes
  • Send Message
January 18th, 2022
Verified purchase

Very good resume builder, looks very professional. Wish I didn't have to pay, but it's not too much.

Reason I chose this business:

Needed a resume quickly

Reason I chose this product:

Needed a resume

Date of experience: January 14, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user kaitlinl71
Oregon
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

Like template options and ease of input but will loose input easily if you press the back button

Reason I chose this business:

Referred by a friend

Date of experience: January 4, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Kaitlin

Thank you for your feedback!

-JobHero

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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