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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
963
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user seulkik
Canada
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

It was very helpful and good experience.
I will use again and recommend to other people.

Date of experience: August 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user abbyb202
North Carolina
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Pretty good! Easy to use and navigate. Helped me make a thorough resume and cover letter.

Reason I chose this business:

Seemed like the safest and easiest option.

Date of experience: May 9, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user deandrem38
Michigan
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

It was really easy to navigate the app and i loved the recommendations for word play

Date of experience: August 29, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user sarahm3677
Oregon
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

I selected an option that automatically charged me when I was simply looking for more details.

Date of experience: August 28, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user sociale2
Puerto Rico
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great no complaints, I was able to create the documents I needed and they look professional.

Date of experience: April 17, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user yatinp6
AE
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

It was mentioned free resume but once user complete the resume editing you charge for access

Date of experience: September 5, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user ryanm1964
Florida
1 review
0 helpful votes
  • Send Message
September 4th, 2023
Verified purchase

Smooth and easy. I will use this when I need to pump out another great resume.

Reason I chose this business:

Price. Ease of use

Date of experience: September 4, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user kimberlym3062
Arizona
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

Date of experience: March 24, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're thrilled to hear that you found our website tremendous and helpful in building your dream resume! Providing valuable tools and resources for our users is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our service!

Thumbnail of user kimh1973
Australia
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Quick and easy process with a simplified result. Thank you

Reason I chose this business:

Googled Free Resumes

Date of experience: March 24, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We're glad to hear that you found our process quick and easy, with a simplified result! We strive to provide a streamlined experience and deliver results efficiently. Please feel free to reach out if you have any questions or need further assistance. Thank you for your feedback and for choosing our service!

Thumbnail of user imrana125
India
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Should give option for 14 days also. Trust me more customers would subscribe.

Reason I chose this business:

Just wanted to modify "1" resume for which I had to buy a complete month.

Date of experience: March 25, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We appreciate your valuable feedback, as it helps us continuously improve and provide better services to our valued members.

Thumbnail of user pennyl286
Michigan
1 review
0 helpful votes
  • Send Message
March 14th, 2024
Verified purchase

Not as full featured as I had expected in terms of suggested bullet points

Date of experience: March 4, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.

We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed.

Thank you for your time!

Thumbnail of user lindsayc239
California
1 review
0 helpful votes
  • Send Message
April 22nd, 2022
Verified purchase

Jobhero is user friendly and does an impressive job recommending improvements to work experience description and professional skills.

Reason I chose this business:

Jobhero offers the resume help I needed.

Reason I chose this product:

I am happy with the output.

Date of experience: April 19, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for the review and for rating us four stars!

Thumbnail of user omarz45
Egypt
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

It was great but i faced a small problem to upload my personal photo in my resume :(

Reason I chose this business:

To improve my cv

Date of experience: January 7, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us four stars!

-JobHero

Thumbnail of user remyar5
AE
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Its a great experience to create a resume using this platform in perspective of template and word suggetions.

Reason I chose this business:

To update resume which is compactable to the ATS system.

Date of experience: December 17, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and for giving us a great rating.

Thumbnail of user zaryabk1
GB
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

It's a no brainer service. Fantastic, easy to use from start to finish. I won't be going elsewhere.

Reason I chose this business:

I was recommended it from a senior.

Reason I chose this product:

Absolutely fantastic and high quality product. From the ease of use to the service on offer, I love this website.

Date of experience: February 18, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

-JobHero

Thumbnail of user brianc4053
Texas
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase
Reason I chose this business:

I am applying for a job that could change my life and I needed the assistance.

Date of experience: March 23, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your positive feedback and for taking the time to share your experience! We're delighted to hear that you found our service robust and helpful, despite some navigation challenges. Your input is valuable to us, and we'll take your feedback into account to improve the user experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thumbnail of user marshag251
Texas
1 review
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase

I appreciated this service to help me with my resume as I would like to enter the job market soon!

Reason I chose this business:

Luck had me stumble upon it.

Reason I chose this product:

To assist me in making the next step in my life, for me!

Date of experience: February 28, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.

Thumbnail of user paulaf278
Canada
2 reviews
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase
Reason I chose this business:

Found doing a Google search and was only going to do free 2 week trial, then I was offered a pricing to continue to stay with you that I couldn't refuse

Date of experience: March 21, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hi,

We're glad to hear that you found us through a Google search and decided to give our service a try with the free 2-week trial! It's fantastic to know that the offer we extended to continue with us was so compelling. We're committed to providing value and support to our users, and we're thrilled to have you as part of our community. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!

Thumbnail of user innocentn9
Australia
1 review
0 helpful votes
  • Send Message
April 1st, 2024
Verified purchase

Great. The experience was good. Application very handy

Reason I chose this business:

Need the application urgently

Reason I chose this product:

Need the application urgently

Date of experience: March 22, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello,

Thank you for your positive feedback! We're thrilled that you found our application handy and your overall experience was good. If you have any suggestions for improvement or if there's anything else we can assist you with, please feel free to let us know. We're here to help!

Thumbnail of user bend938
Arizona
1 review
0 helpful votes
  • Send Message
February 4th, 2024
Verified purchase

I will know much more when I email this cover letter to a perspective employer.

Reason I chose this product:

I need a professional cover letter.

Date of experience: February 4, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you for recommending our resume builder!

Thumbnail of user asifs41
Ohio
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

It is a fantastic website which helps you a lot along the way.

Reason I chose this product:

Resume builder

Date of experience: March 8, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

Thank you so much! We appreciate the positive review!

Thumbnail of user annaq98
New York
1 review
0 helpful votes
  • Send Message
August 3rd, 2020
Verified purchase

This being my 1st resume in over 30yrs, it was painless and gave me the confidence to start applying for job positions in my field.

Reason I chose this business:

Accidently found the site while searching careers.

Reason I chose this product:

Want to move forward and have draft resume as starting point.

Date of experience: July 31, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Anna, for detailing your satisfaction with our resume builder.

Thumbnail of user davidm10795
Botswana
1 review
0 helpful votes
  • Send Message
January 31st, 2024
Verified purchase

Good and helpful in creating cover letters and cv. I enjoyed using the services offered

Reason I chose this business:

It is convenient and easy to use

Date of experience: January 31, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

We’re thankful for the amazing feedback you have given us!

Thumbnail of user tabithas74
Texas
1 review
0 helpful votes
  • Send Message
June 23rd, 2021
Verified purchase

I dont like randomly being asked to join a monthly membership. Just make me pay the 2 bucks for the thing and tell me to begin with.

Reason I chose this business:

It was the first to pop up

Reason I chose this product:

Because I need a cover letter

Date of experience: June 22, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your experience with us, Tabitha!

Thumbnail of user danq65
Canada
1 review
0 helpful votes
  • Send Message
July 9th, 2020
Verified purchase

Just amazing, it took me about 10 minutes to create a resume that is about 10 times better than my current resume, which I spent hours on

Reason I chose this business:

Referred by a career advisor.

Date of experience: July 8, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Dan, for detailing your satisfaction with our resume builder.

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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