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JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
Price too high, but my website to go. Would accept the price if i found more clauses for my job description.
Date of experience: July 17, 2022
Easy and simple, no need for microsoft word
I needed a quick CV upate
Date of experience: February 25, 2021
It claims to be free until the end of the template, then you require a fee to download. That's false advertisement.
Date of experience: May 3, 2022
Thank you for taking the time to rate us and share your thoughts with us, Donelia.
We want to apologize for any confusion that this caused. To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features; this account allows you to download a plain text version that can be pasted on to a Word document completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we offer a 100% money-back guarantee for our 14-day trial; if you are not satisfied with our services, we invite you to give us another try!
Needed a cover letter quick and Job Hero asked a few questions and it was like they knew everything to say.
Date of experience: April 16, 2021
Thank you for sharing your satisfaction with us, Markisa!
Not sure why I have to explain in 18 characters or more, when I just wanted to say it was excellent.
In a hurry!
I liked the simplicity!
Date of experience: February 16, 2022
Thank you for sharing your feedback and rating us five stars!
Just needed to get a quick resume and I found a perfect website. THankyou Job hero to make my work easy.
To make my resume
Date of experience: February 24, 2022
Thank you for sharing your feedback and rating us five stars!
So far the APP is good. A little concerned about the side margins and if it will print and download correctly
Date of experience: November 6, 2020
Thank you, Leo, for sharing your experience thus far!
Pleasantly surprised and easy to use, will recommend to others.
Date of experience: March 3, 2024
Hello!
We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.
We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.
This was a great experience of help for writing a cover letter.
It's help full.
I choose this product to help me learn how to write a cover letter.
Date of experience: February 23, 2024
Hello!
Thank you for sharing your positive experience with our cover letter writing assistance! We're delighted to hear that our product was helpful to you. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your choice to use our product to enhance your cover letter writing skills.
While trying to sign up, It requires to enter full Resume details. Initial sign up should be simple
To Build Resume
To have a template matching with current era
Date of experience: March 1, 2024
Hello!
Thank you for taking the time to provide your feedback. We appreciate your honest input as it helps us identify areas for improvement.
We apologize for any frustration you experienced during the sign-up process. Our aim is to create a user-friendly experience, and we understand the importance of a seamless initial sign-up.
Your suggestion about simplifying the process is duly noted. We are actively working on streamlining the sign-up while ensuring we gather the necessary information to enhance your overall experience.
It was convenient and very easy to use. If I need to edit it is very simple.
I chose it because it was user friendly. I did not have a lot of time to spend on this and it was useful.
Date of experience: March 1, 2024
Hello!
Thank you for sharing your experience with us!
It's nice to have professional advice for overall resume improvements and formatting.
Improve resume
Affordable and resourceful
Date of experience: March 2, 2024
Hello!
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Cost was not shown until after I did all the work, which was frustrating.
Date of experience: January 9, 2024
Hello!
We appreciate your feedback and apologize for any frustration caused by the cost not being displayed upfront. Your experience is valuable to us, and we'll work on improving the clarity of our pricing information. Please let us know if there's anything else we can assist you with or if you have additional suggestions.
It would be nice to know that you have to pay for your resume BEFORE going through the time and effort to create it.
Date of experience: January 14, 2024
Hello!
We appreciate your feedback and apologize for any confusion regarding the payment process. Your input is valuable, and we'll work on making this information more prominent to ensure a smoother experience for our users. If there's anything specific you'd like us to address or if you have further suggestions, please let us know.
Thank you for bringing this to our attention.
Date of experience: February 29, 2024
Hello.
Thank you so much! We appreciate the positive review!
I do not come from a corporate background. Yet, AI assumed that I had.
Date of experience: January 5, 2024
Hello!
We appreciate your feedback and want to apologize for any assumptions made by our AI. We strive to provide a personalized experience and will certainly work on improving this aspect. If there's anything specific you'd like assistance with or if you have further insights to share, please let us know. We're here to help!
Useful tool but not easy to make additions to CVs on the platform for example add linked in on CV. The structure can be rigid
Date of experience: September 19, 2021
Thank you, Binta, for sharing your feedback and for giving us a great rating.
Ready built templates
Date of experience: June 26, 2021
A professional site that provides all necessary and powerful tools in order to assist job seekers to design their suitable resumes in a perfect way.
I was looking for a trustful site to design my own resume.
Date of experience: November 28, 2021
Thank you for sharing your feedback and rating us five stars!
I love the ease of being able to type in your job title and the perfect description pops up to make your resume stand out.
Needed to spruce up my current resume.
Perfect easy to use I'm a returning customer.
Date of experience: April 1, 2022
Thank you for sharing your feedback and rating us five stars!
Truly enjoying the ease of using this template guide for resumes. I have had a great amount of successfully getting hired due to using jobhero resume builder.
Easy to use and straight to the point.
Resume builder
Date of experience: September 9, 2021
I am impressed with the professionalism of the way this cite is able to organize several ideas of how I can construct my cover letter.
I needed major help!
Date of experience: March 16, 2021
Thank you for sharing your feedback and rating us with five-stars!
So very helpful. I have a hard time with resumes and this made it much easier and job specific but too much pontificating I believe
Random, like the template
Liked that you had job specific assistance and a great looking template
Date of experience: February 17, 2021
Thank you, Bill, for trusting us with your new resume!
So very helpful. I have a hard time with resumes and this made it much easier and job specific.
Random, like the template
Liked that you had job specific assistance and a great looking template
Date of experience: February 10, 2021
It's a good builder but there are some spacing and line issues when you make changes to samples when you click on them to edit.
Date of experience: August 19, 2020
Thank you for sharing your feedback and for giving us a great rating.
Did not realize there was a fee and hopeful that if i need to cancel there will not be issues.
Date of experience: November 29, 2023
Hello,
Please know that you can cancle at any time! Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required.
We hope this helps clear any doubts!
As long as it is easy to cancel this was great and very helpful to get creative juices flowing.
Date of experience: January 15, 2024
Hello!
Thank you for your feedback! We're delighted to hear that our service was helpful in sparking your creativity. We understand the importance of a hassle-free cancellation process, and we're pleased to assure you that canceling is a straightforward and user-friendly experience.
I love how my cover letter sounds and looks, I definitely have more confidence applying to the job I want.
I was looking for cover letter samples and this same across my search.
I was curious to see the results after putting in some general skills
Date of experience: June 30, 2020
Thank you for sharing your feedback and for giving us a great rating.
This has been a great experience. Love how easy it was to create a better resume from my old resume.
Date of experience: September 27, 2021
Thank you for sharing your feedback and rating us five stars!
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Thank you, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!