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    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

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Overview

JobHero has a rating of 4.6 stars from 15,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
962
Neutral
66
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user jeanm1323
Canada
1 review
0 helpful votes
  • Send Message
April 12th, 2023
Verified purchase

Good experience I had with your app. I will recommend it to friends.

Date of experience: April 6, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user yingy19
California
1 review
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase
Reason I chose this business:

It is cool and EZ to use

Date of experience: July 6, 2023

Thumbnail of user veronical262
Veronica L. – JobHero Rep

We're thrilled to hear that you enjoyed your experience with us!

Thumbnail of user sueriyantis
Singapore
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Great! Gave me what I needed in a short time! Thanks a lot!

Date of experience: January 1, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Sueriyanti

You are most welcome, and thank you for rating us four stars!

-JobHero

Thumbnail of user namusokea
Uganda
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

If i get my cover letter then i will rate you very well

Reason I chose this business:

Searched about your company and was told its the best

Reason I chose this product:

Wanted to try it out

Date of experience: January 9, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Namusoke

Thank you for letting us know; we're really looking forward to reading your feedback!

-JobHero

Thumbnail of user rohits182
Nebraska
1 review
0 helpful votes
  • Send Message
July 20th, 2021
Verified purchase

Good it was, it helped me to get a nice template and I will be trying job hero and see if it is best for me.

Reason I chose this product:

Change my resume standard

Date of experience: July 20, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Rohit, we're always here to help whenever you might need us.

Thumbnail of user fayek53
Tennessee
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

There was an issue with trying to get my credit card to process.

Reason I chose this business:

It appeared professional and convenient.

Date of experience: January 16, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Faye

Thank you, we're always here to help whenever you need us.

-JobHero

Thumbnail of user mistie7
Florida
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Easy to do and very professional took me about 15 minutes to create

Reason I chose this business:

Needed a resume that will land me a great job

Reason I chose this product:

Needed a resume fast

Date of experience: June 3, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user michelew555
Texas
1 review
0 helpful votes
  • Send Message
August 3rd, 2023
Verified purchase

Easy to follow. Excellent tips on how to improve resume and confidence booster.

Reason I chose this business:

Referred by Texas Workforce representative.

Reason I chose this product:

Looking for a job.

Date of experience: August 3, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user ashleyg1184
Illinois
1 review
0 helpful votes
  • Send Message
July 9th, 2023
Verified purchase

Should get a free trial, or 1 free download for first time users

Reason I chose this business:

To help rebuild my resume

Reason I chose this product:

Convenience

Date of experience: June 9, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. At JobHero, we highly value our users' feedback and take it seriously. Rest assured that we are actively working to address the issue you've encountered. We encourage you to please contact our dedicated Customer Service Team through the provided link below. They will be more than happy to assist you and ensure that your concerns are resolved promptly.

Once again, we apologize for any frustration this may have caused, and we appreciate your understanding. We are committed to providing you with the best possible user experience, and your feedback is instrumental in helping us achieve that goal.

Thank you for your continued support, and we look forward to resolving this matter for you.

Contact Us: https://www.jobhero.com/contact-us

Sincerely,
JobHero

Thumbnail of user phyllisw193
Ohio
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

I hate that you imply that the whole service is free and then after all of the hard work making your resume you spring the price.

Date of experience: August 23, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

We're very sorry for any confusion, Phyllis.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Thumbnail of user lorenz4
California
3 reviews
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Saved me a lot of time, especially in proper wording of my skills.

Reason I chose this business:

Researching Cover Letters

Reason I chose this product:

I want to see how it works.

Date of experience: May 10, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user karenr3111
Australia
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

My resume was very professional
It was structured and had all relevant information

Date of experience: August 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user jorgel335
Canada
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

I did not know i could create a resume this fast. Thank you

Date of experience: August 21, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user davidg6203
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 30th, 2023
Verified purchase

It makes editing and creating letters and cover letter so much less stressful.

Date of experience: August 30, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user rocheller241
Missouri
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

This was so user friendly and quick to use from start to finish

Date of experience: May 11, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user carlosl487
Canada
1 review
0 helpful votes
  • Send Message
March 7th, 2023
Verified purchase

It was nice, I will use it for the next days, thank you

Reason I chose this business:

Recomendation

Reason I chose this product:

It is a reasonable price

Date of experience: March 1, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user leanney15
Australia
1 review
0 helpful votes
  • Send Message
February 3rd, 2024
Verified purchase

Took me a minute to figure out the formatting and editing/adding sections

Reason I chose this business:

I found it on Google

Reason I chose this product:

Applying for new job

Date of experience: February 3, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you for your positive feedback and for recommending our services! We're thrilled to hear that our customer service exceeded your expectations.

Thumbnail of user lisaa2816
New York
1 review
0 helpful votes
  • Send Message
February 2nd, 2024
Verified purchase

Great application. Definitely helped me word my outdated resume.

Reason I chose this business:

Looking to update and JobHero made it easy

Reason I chose this product:

Cost effective

Date of experience: February 2, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you for your review. Glad we were able to help!

Thumbnail of user lindav1545
Michigan
1 review
0 helpful votes
  • Send Message
February 3rd, 2024
Verified purchase

Easy to use. Great suggestions. Variety of resume designs.

Reason I chose this business:

Ease of creating resume.

Reason I chose this product:

I'm looking for a new position.

Date of experience: February 3, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

We greatly appreciate your review. There is no greater satisfaction than knowing our customers are happy.

Thumbnail of user kristint215
New York
1 review
0 helpful votes
  • Send Message
February 2nd, 2024
Verified purchase

Love the prompts, template, pro tips affordability and user friendliness. Thank you!

Date of experience: February 2, 2024

Thumbnail of user dougj2
Laura T. – JobHero Rep

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!

Thumbnail of user christinas1274
California
0 reviews
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase

Very well typed cover letter that is going to help me stop avoiding applying without a cover letter.

Reason I chose this business:

It was the first listed on Google

Reason I chose this product:

I need a cover letter

Date of experience: June 28, 2022

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user craige327
Australia
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

There are a lot of sentences that don't make sense in the developed letter.

Date of experience: January 29, 2024

Thumbnail of user joselined1
Joseline D. – JobHero Rep

Hello!

Thank you for bringing this to our attention, and we sincerely apologize for any confusion or frustration caused by the sentences that don't make sense in the developed letter. Your feedback is invaluable in helping us improve our services. We are committed to providing a seamless experience, and we'll work diligently to address and rectify the issues you've highlighted.

Thumbnail of user tyh56
Florida
1 review
0 helpful votes
  • Send Message
July 9th, 2021
Verified purchase

Extremely easy, and I was looking for very professional and had everything for my personal resume. Thank you

Reason I chose this business:

First thing that pop up, and very impressive.

Date of experience: July 9, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Ty, for sharing your feedback and rating us five stars!

Thumbnail of user amjada47
Saudi Arabia
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

Thank you so much for this website i love my new resume i wish found my dream position

Reason I chose this business:

Because i did it my resume so essay

Date of experience: July 20, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user shelleyp84
Colorado
1 review
0 helpful votes
  • Send Message
December 9th, 2020
Verified purchase

Very helpful to have professional designed templates that don't need to be created and sample language to use.

Date of experience: December 9, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, Shelley, we're always here to help whenever you might need us.

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Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

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