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JobHero has a rating of 4.6 stars from 15,184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!
Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!
It was so easy to navigate and they provided great suggestions to make your resume unique and to stand out.
Date of experience: July 12, 2021
Pretty good... It could be a little better... It could actually look into a data base of colleges and stuff..
I like the speed of it! And the guide step by step.
I got attracted to it. Your website its pretty.
Date of experience: December 17, 2020
Thank you, Martha, we really appreciate the feedback!
Loved this platform, easy to navigate. Took me no time to complete my resume! Will recommend to all my friends
Need to produce quick resume to re enter the work force.
Inexpensive and great quality resume
Date of experience: January 31, 2022
Thank you for sharing your feedback and rating us five stars!
This experience is good for a person with variety of experience and preparing a professional resume after a long time.
Date of experience: June 8, 2021
Thank you for sharing your feedback and for giving us a great rating.
I loved how easy and efficiently I was able to centralize my experience, thanks to the templates and suggested verbiage.
I required a resume in a short period of time.
I was impressed with the overall experience.
Date of experience: October 29, 2020
Thank you, Adrian, for all the love and support!
It took a while to get around and I still have to change a bit for appearance of letter and size of letters
Came across while looking for a template
I neede one
Date of experience: November 12, 2020
Thank you, Chevella, for taking the time to share your feedback with us!
Super easy to use! I love the recommended job duties related to the title of the position. Found it to be so helpful
Date of experience: November 14, 2021
Thank you for sharing your feedback and rating us five stars!
I don't understand why I lose my resumes and letters - before the end of my period just because I was entering the cancellation.
Subscription.
Force into it. I
Date of experience: November 22, 2021
Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.jobhero.com/contact-us
Because i was misled
Same as above
Date of experience: November 14, 2021
It was easy but it didn't not do the cover letter the way I wanted which was the point of me using the site in the first place
It was ok told him to cancel my account so he did
Needed help with cover letter
Date of experience: September 9, 2021
Thank you for sharing your feedback and for giving us a great rating.
Needed help with cover letter
Needed help with cover letter
Date of experience: September 2, 2021
Good stuff it was an easy way to create a resume and the product was good.
Date of experience: April 17, 2023
Hello!
Thank you for your review and for rating us 5 stars!
-JobHero
The feature that helps my resume looks more professional. The recommendation of jobs description looks good.
Good features to create resume
Date of experience: April 20, 2022
Thank you for sharing your feedback and rating us five stars!
It was easy to put together and the ideas for what to put were spot on
It was first in my resume search
The layout was simple and to the point
Date of experience: February 8, 2023
Hello!
Thank you for sharing your feedback and rating us five stars!
-JobHero
Can't say... haven't seen the cover letter yet. But enjoyed the opportunity to condense the template.
Offered assistance at a time when I needed the service.
Needed to update my cover letter template.
Date of experience: January 17, 2021
Thank you for sharing your feedback and for giving us a great rating.
Needed a resume quickly
Needed a resume quickly
Date of experience: January 5, 2024
Hello!
Thanks a bunch for your positive feedback! We're delighted to hear that you found JobHero really easy to use and tailored to your individual experience. Feel free to reach out if you have more insights to share or need further assistance.
I was under the impression that the resume i was building was free. You should have indicated it would be paid or giving a notice
Date of experience: April 9, 2021
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Unclear that it was gonna be 25$ a month, it made it seem like it was only going to be a few dollars when I saved the account initially.
Date of experience: July 30, 2021
We apologize for any inconvenience this may have caused you, Jordan, we'd love to take this chance to explain some misinformation about our services.
When you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.
We hope that this information helps clear things up. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.
Really easy to use
Date of experience: September 24, 2023
Hello,
Thank you for your review. Glad we were able to help!
This was much easier than I thought possible! Thanks so much!
The website was easy to navigate and find what I needed. Nothing confusing about my experience!
I'm hoping this resource I'll help in my job search.
Date of experience: September 12, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Great experience and easy making my resume. Great website.
Date of experience: December 21, 2023
Great easy to use and great additional options to add to my resume
Ive used it and it is so easy
Because I needed to update my resume
Date of experience: December 28, 2023
Researching for the best website for C.Vs so I try it
Date of experience: January 3, 2024
Hello!
Thanks a ton for your positive feedback! We're thrilled to hear that our service was helpful and aligned with your goals. Feel free to reach out if you need further assistance or have any questions.
Easy to use. Helpful in giving key points for details
Need a nice resume
Did most of the work
Date of experience: January 2, 2024
Hello!
We want to express our gratitude for your feedback, as it plays a crucial role in our ongoing efforts to deliver the best possible service to our valued members.
Date of experience: September 7, 2023
Hello!
Thank you for the review and for rating us five stars!
Sincerely,
JobHero
Solid pre-fills, if vague, but a solid quick start if you haven't done an update to a resume in a long time.
Date of experience: September 12, 2020
Thank you for sharing your feedback and for giving us a great rating.
A bit inconvenient to not be able to use a prepaid card for payment
Date of experience: December 3, 2023
Hello,
Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences.
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Thanks, Dawnm, for your feedback!