• Bookmark

    JobHero

2024 CUSTOMER CHOICE AWARD

JobHero

Write a Review

Overview

JobHero has a rating of 4.6 stars from 15,185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience, and easy process. JobHero ranks 2nd among Career Advice sites.

  • Service
    41
  • Value
    71
  • Quality
    73

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 90.8%
Positive
959
Neutral
65
Negative
32
View ratings trends
How would you rate JobHero?
Top Positive Review

“Very helpful, beautiful layout and excellent prompting...”

Patti W.
11/27/24

Very helpful, beautiful layout and excellent prompting for ideas on wording. However, my ambitions don't quite match the wording of my work experience and I was hoping the template would be a little more intuitive with prompting suggestions in accordance with the skill set I was trying to highlight, rather than the rigid facts about my previous job titles. If possible, this would be a game changer for people like me who are trying to elevate their positions based on skill sets, aptitude and past accomplishments. Thank you for this service, it really made navigating this dreaded task much easier!

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Interesting”

DARIER M.
12/12/24

Interesting. This site has some pertinent templates to get you excited. Of course it's only after you have finished editing that you are informed that you have to pay to download and you're then pressured to subscribe. Very annoying setup!

Date of experience: 11/17/24
See critical reviews

Reviews (15,185)

Rating

Timeframe

Other

Reviews that mention popular keywords

job hero (123) job descriptions (46) job search (25) time saver (22)
Thumbnail of user amandam2834
Florida
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Date of experience: May 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user ricke152
Ohio
1 review
0 helpful votes
  • Send Message
April 5th, 2021
Verified purchase

I would prefer to pay $77 today and avoid monthly fees of $24.99. However, that option was not available? Feels shady

Date of experience: March 26, 2021

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you for bringing this to our attention, Thomas, and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we’re here to help, so please send us an email to social@jobhero.com.

Thank you for your patience!

Thumbnail of user karenk2909
Florida
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

My full last name won't fit on template I chose. It doesn't appear that font size can be edited.

Reason I chose this business:

Recommendated by a friend.

Date of experience: January 11, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello, Karen

We regret to see your rating towards us; we would love to speak with you directly to find out more about what led to this negative impression. We're indeed committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.

As always, thank you for reaching out, and we look forward to hearing from you!

Contact Us: https://www.jobhero.com/contact-us

-JobHero

Thumbnail of user vernonc111
New Zealand
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase
Reason I chose this product:

Needed a template for a cover letter.

Date of experience: May 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user kedishap
New Jersey
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Date of experience: May 22, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user kellyb2022
Ohio
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Very helpful to begin putting my thoughts in an organized fashion.

Reason I chose this business:

Applying for a current job posting

Reason I chose this product:

To enhance my skills to be a successful applicant to get hired on in a place where I love working.

Date of experience: April 27, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user jasminej236
Tennessee
1 review
0 helpful votes
  • Send Message
April 12th, 2023
Verified purchase

This is awesome! Very efficient and easy to follow!

Date of experience: April 8, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user yingl45
China
1 review
0 helpful votes
  • Send Message
July 24th, 2023
Verified purchase
Reason I chose this business:

Need a CV done emergently

Reason I chose this product:

Need to prepare a CV for job searching

Date of experience: July 24, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user taylora279
Texas
1 review
0 helpful votes
  • Send Message
July 24th, 2023
Verified purchase

Date of experience: July 24, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user ginae197
South Carolina
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

Needed a new resume quickly. This template made it quick and easy.

Date of experience: July 20, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user michaelm12331
Texas
1 review
0 helpful votes
  • Send Message
July 23rd, 2023
Verified purchase

My experience was great! Easily managed and very effective.

Date of experience: July 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user tinishap1
New York
1 review
0 helpful votes
  • Send Message
August 22nd, 2023
Verified purchase

I notice the resume shifts when it's downloaded as a word document.

Date of experience: July 23, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user mohsins26
GB
1 review
0 helpful votes
  • Send Message
August 19th, 2023
Verified purchase

Not good for executive-level roles. Suggested text is far too junior/basic.

Reason I chose this product:

Want to try new formats

Date of experience: July 20, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your feedback is highly valued, and we are fully committed to resolving any issues you may have. To address your concerns and provide the assistance you need, we kindly request you to contact our dedicated Customer Service Team. They are equipped to provide personalized support and find a suitable solution for you. You can reach out to them using the link below:

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We are here to assist you in any way we can.

Sincerely,
JobHero
Contact Us: https://www.jobhero.com/contact-us

Thumbnail of user matildea7
New York
1 review
0 helpful votes
  • Send Message
July 19th, 2023
Verified purchase

I was very intrigued with the speed of retrieving my resume.

Reason I chose this business:

Through a friend.

Reason I chose this product:

To increase my volume of being selected when applying for a position.

Date of experience: July 19, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for rating us five stars!

Sincerely,
JobHero

Thumbnail of user marilynn264
Illinois
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase
• Updated review

Love the resume format & job descriptions. I emailed customer service and they promptly responded.

Reason I chose this business:

To update my resume.

Date of experience: May 30, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

This process was easy and the formats for the resumes...
November 14th, 2022
Verified purchase
• Previous review

This process was easy and the formats for the resumes are nice!

Reason I chose this business:

I found out about Job Hero from my coworker; who stated she learned about the service from Tik Tok.

Reason I chose this product:

User friendly, helped editing according to my job title and stream-lined process.

Date of experience: November 10, 2022

Thumbnail of user davidu209
Australia
1 review
0 helpful votes
  • Send Message
August 13th, 2020
Verified purchase

Really great templates, it has helped me focus on getting the content right without having to worry about formatting.

Reason I chose this business:

Great formatting and guidance with constructing my resume

Date of experience: August 12, 2020

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Thank you, David, for sharing your feedback and rating us with five-stars!

Thumbnail of user kelseyh197
Indiana
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Date of experience: May 29, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us five stars!

Sincerely,
JobHero

Thumbnail of user adebisio4
Maryland
1 review
0 helpful votes
  • Send Message
January 18th, 2023
Verified purchase

Its just a surprise that I have to spend money after working on my resume

Reason I chose this business:

Boyd Clewis

Reason I chose this product:

I like the format

Date of experience: January 17, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user leonh215
Texas
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase
Reason I chose this business:

Referred by another professional

Date of experience: May 28, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

Sincerely,
JobHero

Thumbnail of user davidm8802
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

Awesome! I am very happy with my experience so far.,

Reason I chose this business:

I just found it and feel very lucky

Reason I chose this product:

The phrases used to describe job experience etc. were very well done. My resume is much more professional now.

Date of experience: January 13, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user josephm3918
Ghana
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

It's fantastic. It has helped me a lot, Concerning writing cover letters.

Reason I chose this business:

Easy to use and also affordable.

Date of experience: April 30, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for your review and for rating us 5 stars!

-JobHero

Thumbnail of user leonardoa81
Virginia
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase
Reason I chose this business:

Easy process.

Reason I chose this product:

Preparing for a job.

Date of experience: January 15, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user yamino
Thailand
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Great experience - it is good to reduce time-consuming for building cover letter

Reason I chose this business:

Look professional

Reason I chose this product:

Give advise

Service

Date of experience: April 30, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Thumbnail of user laurag2023
California
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

Love this application - very easy to use and nice results

Reason I chose this business:

Google recommended

Date of experience: January 12, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for sharing your feedback and rating us five stars!

-JobHero

Thumbnail of user afifas1
Canada
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

Great cover letter tips. Well phrased abd appropriate

Date of experience: March 27, 2023

Thumbnail of user yashirah2
Yashira H. – JobHero Rep

Hello!

Thank you for the review and for rating us four stars!

-JobHero

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Jump Start Your Career
With Our Resume and Cover Letter Builders

Company Representative

Thumbnail of user dougj2
Laura T.
Typically responds within 12 days

How do I know I can trust these reviews about JobHero?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about JobHero?